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Venkata Mukku, MD

5.0 (1 review)
Closed • 7:30 am - 4:30 pm

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7 years ago

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Kristen Fikes, MD - MedFirst Primary Care

Kristen Fikes, MD - MedFirst Primary Care

1.0(2 reviews)
1.1 km

We chose this place because of the location convenience he's a new patient so apparently theres…read moresome paperwork that needed to be filled out before arriving which I do understand but no one informed us of the fact that if we don't come 30 min prior we could possibly not be seen. Mind you we arrived 20 min prior sooooo I'm not too sure what her problem was. Plus no one let us know about the paperwork. On top of that the service is not welcoming at all. The only person that's friendly at all is the woman who takes blood other then her don't expect any pleasant service.

Changed insurance to an HMO and had to chose a PCP and get referrals. I am a lung cancer w/ brain…read moremets patient which means I have lots of docs and lots of appointments. Getting referrals from this place was a nightmare - Fikes "didn't know" she had to "close out" a file for the referral to move forward which meant that my oncologist appointment and charge of $16K was not covered. I had to reschedule an MRI appointment and a CT scan as they drug their feet on the referral. Just went to see the neurologist and had to sit in the office for over an hour because while the referral had been approved her office never bothered to forward it. Lastly just emailed her on the portal because the chemo I'm on can affect my thyroid. Oncologist recommended Fikes do a TSH and report back to the Oncologist. Oncologist recommended that my dose be lowered IF FIKES AGREED and Fikes was THE FINAL APPROVAL. Fikes agreed and is the name on file for the medicine yet never scheduled a follow up and didn't list the new dosage on my chart. She called me this morning and basically insisted she wasn't in charge of watching my thyroid, didn't wanted to argue with me and recommended I get a new doc. I was basically fired as a patient. NOW what in the hell to do ? Can't see a new doc without changing with insurance, and if I change insurance voids all current referrals and new docs aren't scheduling new patients until May and I have chemo every 2 weeks. UGH..............welcome to American healthcare...............

Schertz Medical Home - Another view of the line.  At this point, I have already been in line over 30 minutes.

Schertz Medical Home

3.1(16 reviews)
1.5 km

NP was nice explaining the process but no healthcare was given. First visit didn't even take height…read moreand weight just asked. Then did evaluation of bmi on made up numbers. If you are looking to learn about tri care come here. If you are looking for care, go somewhere else.

The staff was incredibly rude. I accidentally dropped one…read moreof my cards and was called fortunately to pick it up. I live about 40 min away so I asked if I could come in the next day to pick it up and they had lost it and asked me to come back the following day. I had also come in for an overseas physical and needed one paper signed, I didn't have it but my doctor told me to come back anyday so she could sign it. The doctor called out the following 3 days in a row, I can never get anyone on the phone, I only talk to a robot, so each day I had to drive 40 min there and 40 min back. A random nurse sent me to another location saying I was in the wrong spot. I told her my husband made the appointment here for me and then she asked me if I or my husband worked there- I said no, then she said exactly, so I know what im talking about and you don't. The people at the other place told me no, I am supposed to be at Schertz Medical Home and not at that location. When I came back to them they tried sending me away again. I asked to speak to my doctor and they told me no, I asked for my doctors email and they told me no. I said My doctor knows I was supposed to be here because she asked me to come in whenever. Finally the receptionist told me she would try and call someone. She then told me everyone was at lunch and to come back the following day AGAIN. I told her I would wait till they were done at lunch, she rolled her eyes and said she would go find someone if I was gonna wait. Someone came out shortly and I was able to get my paper signed. Moral of the story, they were the absolute worst, rude and I would not recommend this place to anyone.

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Schertz Medical Home - The pharmacy line wrapped around building. 10 cars ahead with an average of 3-5 minutes per car, it makes for a long wait.

The pharmacy line wrapped around building. 10 cars ahead with an average of 3-5 minutes per car, it makes for a long wait.

Schertz Medical Home - Pick up pharmacy line...

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Pick up pharmacy line...

Nguyen Huyen MD PA

Nguyen Huyen MD PA

1.3(3 reviews)
6.4 km

One of the worst doctors in San Antonio. Wait times are atrocious, staff is rude and now she is…read morerequiring every patient whether they have a medical reason or not must be vaccinated for CV-19. And I quote "I need to protect myself and my staff" Hmmm...protect yourself and your staff? How about protecting your patients? How about looking at their medical history before suggesting a vaccine that can cause blood clots especially in patients that have had previous blood clots? We are not an anti-vaccine family, many family members have received it, but I will not put another family member's life at risk so the "doctor" can feel better about herself and garner political brownies points from her peers. My advice...I'm sure there are other doctors in San Antonio that actually care about patients health better than this selfish irresponsible lazy "doctor" Do no harm...

It doesn't make since to have made an appointment months in advance just to sit in waiting room for…read morean hour. This seems to be a consistent thing. So either the staff is not scheduling right or more than the allotted time is being takin for each patient. Either way not fair t o the patient. I have a life and a schedule to follow also , and I don't have time to be sitting waiting because you don't know how to run a doctors office sufficiently. The crazy thing is I actually like the Dr. , but this bothers me more and more. Looking for new doctor.

Mobolaji Opeola, MD - Westover Hills Dermatology

Mobolaji Opeola, MD - Westover Hills Dermatology

4.4(22 reviews)
5.9 km

My wife recommended this physician due to professionalism, action plan, and availability to…read moreschedule an exam. So, I followed the guise of my wife and she scheduled an appointment for me. As I arrived at 730, I entered a welcoming lobby filled with patients while being greeted by friendly staff members. I was called back to her office at my scheduled time and the physician came in, examined me, and offered several solutions to my nagging problems. Once she prescribed some medications, I was set to go! Finally, my wife has helped me find a physician who can handle my nagging skin problems and ease my apprehensive "white coat" fears. So, you must schedule an appointment for any skin problems because she will take care of them.

I didn't get to make an appointment nor see the actual doctor because I had the worst experience…read morewith the appointment staff. They were rude, didn't want to honor my request to see the dr instead of the nurse practitioner. She insisted only the nurse practitioner had open appointments. Then I suggested to be scheduled for the nurse practitioner because it was an emergency, but in the future I wanted to see the Primary doctor and they said no , we can't do that. If you see the nurse practitioner then you will have to be scheduled with the nurse practitioner for all future appointments. Then I said "that's not what I want. Why won't you honor my request,?," and she replied "well because it's our policy."Those were the exact words to which I replied "well then I guess I'll have to choose another doctor because if you can't honor my request then you don't need my service. I'm paying enough money to see a specialist so that I can't see the Dr. I want. No thank you." Yes sir, horrible service if you ask me. When you pay top dollar and can't even be seen by the doctor you were referred to, then they are not worthy of my business.

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Mobolaji Opeola, MD - Westover Hills Dermatology
Mobolaji Opeola, MD - Westover Hills Dermatology

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Kellum Family Medicine

Kellum Family Medicine

2.1(133 reviews)
2.8 km

I started as a new patient today with Kellum Family Medicine. I had a great experience! I felt bad…read morebc I missed the text attempts to reach me in order to get pre-authorizations done prior to arrival and then had problems using the site, which made me 20 minutes late to see my doctor, although I was a half hour early for my appointment. Nevertheless, once I got it done it was smooth sailing. Not only was I warmly welcomed by the front desk (Lisa), my doctor (Dr. McClure) and her assistant (Elizabeth) were wonderful! I'm so behind in establishing a new doctor and taking care of my healthcare needs but I feel very confident with the Kellum services so far.

I have been going to Kellum for over 20 years, starting in his small office in China Grove when I…read morewas a teenager. They charged me on my card for a routine women well exam (which is supposed to be covered by insurance) and when I realized the mistake, it took FOREVER to get my money back. Since then, I have refused to keep a card on file with them. My provider constantly cancels appointments making it extremely difficult figuring out childcare and work. They have now enacted a new policy "at the beginning of this year," which I am now being told in August, after I've already had two appointments carrying balances lol, that you can't have a balance over $50 when you make an appointment. I owe $79. I told them I would pay in cash when I arrive as I have done for the past 10 years. They refused. Losing a patient over $30 is silly. I'm so over them. Looking for a new provider TODAY.

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Kellum Family Medicine - Lovin Los Angeles

Lovin Los Angeles

Kellum Family Medicine - Kellum Family Medicine

Kellum Family Medicine

Kellum Family Medicine - Without Kellum Family Medicine I might have missed the best part.

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Without Kellum Family Medicine I might have missed the best part.

Venkata Mukku, MD - internalmed - Updated October 2026

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