Love him he helped me loose 50 pounds I feel great and he is a great dr he will talk to you and you…read morewill not feel rushed he was the dr who found out I had autoimmune disease thank you I have moved but would tell anyone who is looking for a good caring dr he is it

I have been treated for over a year by Next Level Primary Care for ADHD and getting prescribed ADHD…read moremedication for over a year, having submitted all prior medical history documents of being diagnosed with ADHD at the start of treatment by Next Level Primary Care, only to now be told they no longer have any record of my submitted documents or my medical history BY THEM FOR THE PRIOR YEAR!! Please find a better place to be treated!! These people have no clue what they are doing and DEFINITELY do not keep their own records on file for over a year!!

We chose this place because of the location convenience he's a new patient so apparently theres…read moresome paperwork that needed to be filled out before arriving which I do understand but no one informed us of the fact that if we don't come 30 min prior we could possibly not be seen. Mind you we arrived 20 min prior sooooo I'm not too sure what her problem was. Plus no one let us know about the paperwork. On top of that the service is not welcoming at all. The only person that's friendly at all is the woman who takes blood other then her don't expect any pleasant service.

Changed insurance to an HMO and had to chose a PCP and get referrals. I am a lung cancer w/ brain…read moremets patient which means I have lots of docs and lots of appointments. Getting referrals from this place was a nightmare - Fikes "didn't know" she had to "close out" a file for the referral to move forward which meant that my oncologist appointment and charge of $16K was not covered. I had to reschedule an MRI appointment and a CT scan as they drug their feet on the referral. Just went to see the neurologist and had to sit in the office for over an hour because while the referral had been approved her office never bothered to forward it. Lastly just emailed her on the portal because the chemo I'm on can affect my thyroid. Oncologist recommended Fikes do a TSH and report back to the Oncologist. Oncologist recommended that my dose be lowered IF FIKES AGREED and Fikes was THE FINAL APPROVAL. Fikes agreed and is the name on file for the medicine yet never scheduled a follow up and didn't list the new dosage on my chart. She called me this morning and basically insisted she wasn't in charge of watching my thyroid, didn't wanted to argue with me and recommended I get a new doc. I was basically fired as a patient. NOW what in the hell to do ? Can't see a new doc without changing with insurance, and if I change insurance voids all current referrals and new docs aren't scheduling new patients until May and I have chemo every 2 weeks. UGH..............welcome to American healthcare...............

The worst doctor ever. My vet treats my dog better than he treats his patients. He blames and…read moreinsults patients for their health issues. Does not speak well of others doctors and has no empathy. He needs to retire, not an asset to the medical industry anymore, I doubt he ever was... . He had to Google the meds he was prescribing.. Beware!!

If I could make a review giving negative stars I would simply because PA Carmichael is one of the…read morerudest assholes I've had the displeasure of meeting. Absolutely no bedside manner and treats his patience more like a nuisance than a person with a medical need. If you're looking for a new primary care physician do not go to this guy unless you want to be treated like shit.

I've been seeing Dr. Lim for more than 2 years and am very happy with his services. He and his…read morestaff go above and beyond; they are professional and friendly. The location is great, very clean and comfortable. I recommend Dr. Lim to friends regularly.

He was nothing like his promo video!…read more I've seen Dr. Lim a few times now, hoping that it would be better. First time, he was late, which didn't bother me, but then I suffered because he was rushed. Barely spoke to me, literally felt like I was being tossed out with even more questions than I had to begin with. Second time, I was concerned about an issue and he was literally rolling his eyes at me while typing on his computer. I chose him because in his promo video he spoke about how caring he is, and how he works with his patients to find answers, no matter what it takes. In person, he was non-attentive, non communicative, in a rush, rolling his eyes, it was kind of traumatizing. Now I have to find a new doctor and start all over again. My wife was going to try him out, but we will go elsewhere. Super disappointed. Beyond measure.

our Nurse practitioner is great, as well as her nurses. It's a little chaotic and unorganized each…read moretime we visit, but that's okay. However, the front desk staff is awful. They are so rude. Even on our first visit after having just PCS'd here, the lady (Jody) at desk #4 was so rude to us. Each time I go in, I cross my fingers hoping to not get Jody. They're definitely all rude, but she'll ruin your day. Despite liking our NP and her nurses, I'll be trying to switch my kids to a different office/base just to avoid having to talk with the front desk ladies at The Schertz Medical Home. The office would be great if those ladies did something non customer service related and were replaced with friendlier (or just decent) staff up front.

Yes ..i feel great when i had Physical Theraphy on place . Looks like They were expert . They have…read moregood service here in Military Facility . Fast and knowlegable . New building and large space .. very clean and also They have vending machine . Don't let your stomach Empty..when u need it :-) .

I've never been so impressed and happy with a doctor's office. Starting with the ladies in the…read morefront to the ladies in the back, especially Marguerite...to Beckie Craig (the best!!) to Lisa (referrals) and last but not least, my amazing doctor, Dr. Gloria. Always professional, thorough and friendly. Never making me wait. Thank you, thank you, thank you! You're all part of quite an amazing team!!

Dr. Tony is the best acupuncture doctor that I've ever had; I've had quite a few. Also, he listens…read morehe cares and I trust him and you can't pay me to go to another doctor. Dr. Gloria is also wonderful. I have gone to her many times being very very sick and she's always been there for me ; she cares and understands.

It doesn't make since to have made an appointment months in advance just to sit in waiting room for…read morean hour. This seems to be a consistent thing. So either the staff is not scheduling right or more than the allotted time is being takin for each patient. Either way not fair t o the patient. I have a life and a schedule to follow also , and I don't have time to be sitting waiting because you don't know how to run a doctors office sufficiently. The crazy thing is I actually like the Dr. , but this bothers me more and more. Looking for new doctor.

One of the worst doctors in San Antonio. Wait times are atrocious, staff is rude and now she is…read morerequiring every patient whether they have a medical reason or not must be vaccinated for CV-19. And I quote "I need to protect myself and my staff" Hmmm...protect yourself and your staff? How about protecting your patients? How about looking at their medical history before suggesting a vaccine that can cause blood clots especially in patients that have had previous blood clots? We are not an anti-vaccine family, many family members have received it, but I will not put another family member's life at risk so the "doctor" can feel better about herself and garner political brownies points from her peers. My advice...I'm sure there are other doctors in San Antonio that actually care about patients health better than this selfish irresponsible lazy "doctor" Do no harm...

My wife recommended this physician due to professionalism, action plan, and availability to…read moreschedule an exam. So, I followed the guise of my wife and she scheduled an appointment for me. As I arrived at 730, I entered a welcoming lobby filled with patients while being greeted by friendly staff members. I was called back to her office at my scheduled time and the physician came in, examined me, and offered several solutions to my nagging problems. Once she prescribed some medications, I was set to go! Finally, my wife has helped me find a physician who can handle my nagging skin problems and ease my apprehensive "white coat" fears. So, you must schedule an appointment for any skin problems because she will take care of them.

I didn't get to make an appointment nor see the actual doctor because I had the worst experience…read morewith the appointment staff. They were rude, didn't want to honor my request to see the dr instead of the nurse practitioner. She insisted only the nurse practitioner had open appointments. Then I suggested to be scheduled for the nurse practitioner because it was an emergency, but in the future I wanted to see the Primary doctor and they said no , we can't do that. If you see the nurse practitioner then you will have to be scheduled with the nurse practitioner for all future appointments. Then I said "that's not what I want. Why won't you honor my request,?," and she replied "well because it's our policy."Those were the exact words to which I replied "well then I guess I'll have to choose another doctor because if you can't honor my request then you don't need my service. I'm paying enough money to see a specialist so that I can't see the Dr. I want. No thank you." Yes sir, horrible service if you ask me. When you pay top dollar and can't even be seen by the doctor you were referred to, then they are not worthy of my business.

Ms. Patricia Diaz DeLeon is an amazing provider. She is kind, courteous, an excellent listener,…read moreknowledgeable, caring, and completely engaging. You will get her undivided attention during your appointment. She manages and handles medications and referrals promptly, and will follow up with you ASAP if you need to speak with her. I fully respect and trust with all my Healthcare needs.

I chose this primary care because of one PA, her name is Fatima. She's very attentive and does her…read morejob better than a doctor himself.

Great customer service! They were all very kind and they offer a lot of different tests and scans…read moreat this location.

I called and left a voicemail for the office manager same day and didn't get a call back. I got an…read moreemail asking about my visit and responded but it's been over a week and I haven't gotten a response. I followed up on the email as well. This is what my email said: Yesterday I had my follow up appointment for my annual visit with Brandi Breuer. My appointment was at 10am. I didn't see the physician until 11am. When she walked in she asked how I was doing. I took a moment to answer because I wanted to be calm. When she turned to look at me she already had an attitude, I guess because I didn't immediately answer her. I said, "well, my appointment was at 10am." I was just making a comment I wasn't trying to be combative but she got defensive and seemed upset that I had mentioned anything. Which, I get it, if it's busy it can be frustrating but what she did next wasn't called for. She then started reading through my results at the pace of a cattle auctioneer. It was so fast I could barely keep up. It was intentional and condescending. I had to say, "I'm sorry, can you repeat that again?" She said I have a cyst in my thyroid and somewhere else, I didn't know what that meant for me. Obviously it's something if it's being mentioned. So I asked what would happen if that ruptured and she said "this isn't like the movies" and I asked what was in it and she said "liquids", like I should already know that and was stupid for asking. She continued on reading everything off really quickly and closed the folder. Asked if I had any other questions and then said sorry for being behind but it was genuine. I didn't want to ask anymore questions or follow up. I get being busy and running behind, I normally expect to wait 20-30 minutes when I get to your office. An hour is a bit extensive so I made a comment just to get it off my chest and move on. I didn't expect to be reprimanded for it. I already don't like coming to the doctor. It's an anxiety inducing experience for me. 2 years ago, on my annual the doctor at your office (I forget her name) prescribed me anxiety medication. I didn't ask for this, she asked me if I had anxiety about 5 minutes after she started talking to me. She put me on something that made me have a manic episode for the first time and caused me to find out I am bipolar. She kept giving me different things that made it worse, I gained like 30 pounds, it affected my mental health so bad I had to be out of work for a few months. I finally found a psychiatrist and have gotten that figured out but I don't feel like she should have so quickly put me on medication for something that isn't her specialty as a general practitioner. So I am very wary of your services since then. I asked if I could see a different doctor this time, my mistake. All together, I left yesterday feeling defeated. I cried about it on the way home, and I don't cry. This wasn't a great experience. I don't want to have to look for another doctor's office because yours is so close to my home but I might have to after this. It really wasn't okay."