Love him he helped me loose 50 pounds I feel great and he is a great dr he will talk to you and you…read morewill not feel rushed he was the dr who found out I had autoimmune disease thank you I have moved but would tell anyone who is looking for a good caring dr he is it

I came In very concerned about my health regarding pain in my knee and hips. today I had the best…read morevisit with PA Corey Smolik it was the best medical care visit that I can honestly say I've had.

We chose this place because of the location convenience he's a new patient so apparently theres…read moresome paperwork that needed to be filled out before arriving which I do understand but no one informed us of the fact that if we don't come 30 min prior we could possibly not be seen. Mind you we arrived 20 min prior sooooo I'm not too sure what her problem was. Plus no one let us know about the paperwork. On top of that the service is not welcoming at all. The only person that's friendly at all is the woman who takes blood other then her don't expect any pleasant service.

Changed insurance to an HMO and had to chose a PCP and get referrals. I am a lung cancer w/ brain…read moremets patient which means I have lots of docs and lots of appointments. Getting referrals from this place was a nightmare - Fikes "didn't know" she had to "close out" a file for the referral to move forward which meant that my oncologist appointment and charge of $16K was not covered. I had to reschedule an MRI appointment and a CT scan as they drug their feet on the referral. Just went to see the neurologist and had to sit in the office for over an hour because while the referral had been approved her office never bothered to forward it. Lastly just emailed her on the portal because the chemo I'm on can affect my thyroid. Oncologist recommended Fikes do a TSH and report back to the Oncologist. Oncologist recommended that my dose be lowered IF FIKES AGREED and Fikes was THE FINAL APPROVAL. Fikes agreed and is the name on file for the medicine yet never scheduled a follow up and didn't list the new dosage on my chart. She called me this morning and basically insisted she wasn't in charge of watching my thyroid, didn't wanted to argue with me and recommended I get a new doc. I was basically fired as a patient. NOW what in the hell to do ? Can't see a new doc without changing with insurance, and if I change insurance voids all current referrals and new docs aren't scheduling new patients until May and I have chemo every 2 weeks. UGH..............welcome to American healthcare...............

The worst doctor ever. My vet treats my dog better than he treats his patients. He blames and…read moreinsults patients for their health issues. Does not speak well of others doctors and has no empathy. He needs to retire, not an asset to the medical industry anymore, I doubt he ever was... . He had to Google the meds he was prescribing.. Beware!!

If I could make a review giving negative stars I would simply because PA Carmichael is one of the…read morerudest assholes I've had the displeasure of meeting. Absolutely no bedside manner and treats his patience more like a nuisance than a person with a medical need. If you're looking for a new primary care physician do not go to this guy unless you want to be treated like shit.

I've been seeing Dr. Lim for more than 2 years and am very happy with his services. He and his…read morestaff go above and beyond; they are professional and friendly. The location is great, very clean and comfortable. I recommend Dr. Lim to friends regularly.

He was nothing like his promo video!…read more I've seen Dr. Lim a few times now, hoping that it would be better. First time, he was late, which didn't bother me, but then I suffered because he was rushed. Barely spoke to me, literally felt like I was being tossed out with even more questions than I had to begin with. Second time, I was concerned about an issue and he was literally rolling his eyes at me while typing on his computer. I chose him because in his promo video he spoke about how caring he is, and how he works with his patients to find answers, no matter what it takes. In person, he was non-attentive, non communicative, in a rush, rolling his eyes, it was kind of traumatizing. Now I have to find a new doctor and start all over again. My wife was going to try him out, but we will go elsewhere. Super disappointed. Beyond measure.

NP was nice explaining the process but no healthcare was given. First visit didn't even take height…read moreand weight just asked. Then did evaluation of bmi on made up numbers. If you are looking to learn about tri care come here. If you are looking for care, go somewhere else.

The staff was incredibly rude. I accidentally dropped one…read moreof my cards and was called fortunately to pick it up. I live about 40 min away so I asked if I could come in the next day to pick it up and they had lost it and asked me to come back the following day. I had also come in for an overseas physical and needed one paper signed, I didn't have it but my doctor told me to come back anyday so she could sign it. The doctor called out the following 3 days in a row, I can never get anyone on the phone, I only talk to a robot, so each day I had to drive 40 min there and 40 min back. A random nurse sent me to another location saying I was in the wrong spot. I told her my husband made the appointment here for me and then she asked me if I or my husband worked there- I said no, then she said exactly, so I know what im talking about and you don't. The people at the other place told me no, I am supposed to be at Schertz Medical Home and not at that location. When I came back to them they tried sending me away again. I asked to speak to my doctor and they told me no, I asked for my doctors email and they told me no. I said My doctor knows I was supposed to be here because she asked me to come in whenever. Finally the receptionist told me she would try and call someone. She then told me everyone was at lunch and to come back the following day AGAIN. I told her I would wait till they were done at lunch, she rolled her eyes and said she would go find someone if I was gonna wait. Someone came out shortly and I was able to get my paper signed. Moral of the story, they were the absolute worst, rude and I would not recommend this place to anyone.

I've never been so impressed and happy with a doctor's office. Starting with the ladies in the…read morefront to the ladies in the back, especially Marguerite...to Beckie Craig (the best!!) to Lisa (referrals) and last but not least, my amazing doctor, Dr. Gloria. Always professional, thorough and friendly. Never making me wait. Thank you, thank you, thank you! You're all part of quite an amazing team!!

Dr. Tony is the best acupuncture doctor that I've ever had; I've had quite a few. Also, he listens…read morehe cares and I trust him and you can't pay me to go to another doctor. Dr. Gloria is also wonderful. I have gone to her many times being very very sick and she's always been there for me ; she cares and understands.

One of the worst doctors in San Antonio. Wait times are atrocious, staff is rude and now she is…read morerequiring every patient whether they have a medical reason or not must be vaccinated for CV-19. And I quote "I need to protect myself and my staff" Hmmm...protect yourself and your staff? How about protecting your patients? How about looking at their medical history before suggesting a vaccine that can cause blood clots especially in patients that have had previous blood clots? We are not an anti-vaccine family, many family members have received it, but I will not put another family member's life at risk so the "doctor" can feel better about herself and garner political brownies points from her peers. My advice...I'm sure there are other doctors in San Antonio that actually care about patients health better than this selfish irresponsible lazy "doctor" Do no harm...

It doesn't make since to have made an appointment months in advance just to sit in waiting room for…read morean hour. This seems to be a consistent thing. So either the staff is not scheduling right or more than the allotted time is being takin for each patient. Either way not fair t o the patient. I have a life and a schedule to follow also , and I don't have time to be sitting waiting because you don't know how to run a doctors office sufficiently. The crazy thing is I actually like the Dr. , but this bothers me more and more. Looking for new doctor.

My wife recommended this physician due to professionalism, action plan, and availability to…read moreschedule an exam. So, I followed the guise of my wife and she scheduled an appointment for me. As I arrived at 730, I entered a welcoming lobby filled with patients while being greeted by friendly staff members. I was called back to her office at my scheduled time and the physician came in, examined me, and offered several solutions to my nagging problems. Once she prescribed some medications, I was set to go! Finally, my wife has helped me find a physician who can handle my nagging skin problems and ease my apprehensive "white coat" fears. So, you must schedule an appointment for any skin problems because she will take care of them.

I didn't get to make an appointment nor see the actual doctor because I had the worst experience…read morewith the appointment staff. They were rude, didn't want to honor my request to see the dr instead of the nurse practitioner. She insisted only the nurse practitioner had open appointments. Then I suggested to be scheduled for the nurse practitioner because it was an emergency, but in the future I wanted to see the Primary doctor and they said no , we can't do that. If you see the nurse practitioner then you will have to be scheduled with the nurse practitioner for all future appointments. Then I said "that's not what I want. Why won't you honor my request,?," and she replied "well because it's our policy."Those were the exact words to which I replied "well then I guess I'll have to choose another doctor because if you can't honor my request then you don't need my service. I'm paying enough money to see a specialist so that I can't see the Dr. I want. No thank you." Yes sir, horrible service if you ask me. When you pay top dollar and can't even be seen by the doctor you were referred to, then they are not worthy of my business.

All of the Dr's and Nurse Practitioners are amazing here…read more Having many Dr's since a young age, I would be the best fit to judge. They care and listen to you as a person. Highly Recommend!!

If it wasn't for the Physicians quality care and thoroughness, this review would be quite…read moredifferent. Vanessa Peralez, APRN, was exceptional in making sure anything I was concerned about was addressed and went above and beyond to make sure I felt comfortable. She never made me feel rushed and this was my first visit. The front office never said their office was on the 2nd floor despite being on the phone with them to get their correct address. When I finally arrived, instead of being helpful I was told to move away from the front and complete the pre check in at the seating area.

Completely satisfied with the care rendered at Kellum Family Medicine Clinic. Dr. Phan continues…read moreto provide top quality care that I needed. I explained that i needed to be seen soon and I was given an appointment the next day. Not only did she listen to my concerns, she immediately acted on the continum of care that I needed. I chose to switch from BAMC to Kellum so that I could get better access to care and be a patient rather than a another Veteran. Thanks for caring! Paul

At this point it's getting very frustrating to the point where I have to make the initiative to…read morefollow up on my own medical ! Communication is complete trash at this practice I got referred by my insurance for a PCP. I went for my first appt and it was okay staff is nice some you can tell have attitudes.. I was seen at my first appt for a UTI and knew I needed antibiotics. I called to follow up the next day and didn't get a call back until that next week by that time the UTI spread to my kidneys I was in so much pain. Finally doing my visit 2wks later I got a call stating that my urine came back positive and that I needed to start the antibiotics. I voiced my concerns to the front office and the medical assistant during my visit. They apologized and stated they would do better. Fast forward to 6 wks later I got my annual wellness visit completed with them recently and have been waiting for a call from the MA to let me know about my results for my pap. I've sent in portal messages followed up with them twice this week and still no call. Be mindful this is only my second visit with them ... I'm sorry but I'm a medical assistant myself and I know how the job is supposed to be done and to communicate with my patients regarding imaging, lab results, refills etc. it just shows how lazy this clinic is. I'm currently seeing Dr. McClure she's a nice dr but they could do better. Looking for a new PCP.