I chose this location because they opened at 9:00 am - an hour before the national brand 3 minutes…read moreaway from it. Only today, they didn't. I arrived at 9:30 and found the door locked. Called the 800 number on the door, he said he'd call me right back and did. Seems the store manager had car issues, but was on his way and would be there in 20 mins. He arrived 20 mins later. Not off to a great start. Really nice guy and seems to know what he's talking about. My screen was cracked over the camera and wasn't usable anymore. Had got an online "instant" quote of $199 to replace it. Store manager takes my phone and passcode in the back (out of my site, which was NOT cool with me) and comes back saying the LCD needs replaced. If I do both the screen and LCD it's $350 instead of $400. I ask if the repair is don't up here in the front. He says yes. I agree to the $350 and he starts taking my phone in the back room again. I stop him, get my phone back and start walking out. He said he misunderstood and asks to call the owner. I agree and am allowed in the back after he cleans it up to watch the repair. Now mind you, there's nothing sketch on my phone - but my banking, email, passwords all are! I do not let it out of my site. The entire contents can be dumped in seconds with software out there. He fixed the phone and all seems well. I go to pay and there's a problem with my credit card. He asks if it's a debit card. No, it's an American Express business card. He tells me it has to be cash or debit. I'm beyond shocked - and even he struggled to find where it was posted. Back on the phone to the owner and they agree to take my credit card. Again nice guy - but their processes are broke and not transparent. Also, now I have a persistent notification about an unrecognized Display on this iPhone because the part is not genuine Apple. Again, informed after the repair. I will update if the display doesn't last or all my accounts are broken into

Walked in the door with my phones screen totally fragmented, walked out with a new screen in 20…read moreminutes. Repair charge was reasonable, service was excellent,and the employee was friendly and helpful.

I had to buy a new printer. I could not install it so I called Russell Trong of Personal Computer…read moreServices to install it for me...I had used him in the past for computer service and although his fees were exorbitant, ($90.00/hour labor only) he had, in the past, rendered service which was satisfactory. He came to address the issue at hand of the printer not connecting by bluetooth to my computer. A few other minor problems were addressed but nothing major. The main issue was the printer. Russ told me that it was very difficult to connect my new HP Desk Jet 4252e because Hewlett Packard tries to coerce the consumer to sign up for a membership to purchase automatically their own brand of ink. They do this, Russ said, by installing factory settings in each new printer that recognizes automatically if you install off-brand ink and thus causes the printer to become dysfunctional. Russ told me that he changed all these factory-installed "booby traps" and put in his own type of "over-rides" so that the printer would work properly. No sooner had he walked out the door $180.00 later than the printer did not print! I called him again and he could not reschedule me for yet another week to fix the problem correctly. He came and spent another hour and got the printer to work perfectly. But to my amazement, he did not extend any guarantee work, but charged me another $90.00 (with a "gracious" good will discount of $15.00!!!) He did say the printer may be defective and that he could not be held responsible for that. I wondered how it could be defective if he got it to work perfectly in his presence but it quit working the moment he was out the door. I could not help but think that he used that "defective printer" excuse as a type of cover-up to justiIfy his repeated fees. After this second visit, I will repeat that the printer quit working the moment he left. I sent him a message tonight to that effect and he refused to take responsibility, Since he had told me that HP printers had these factory-installed "booby traps"( which he assured me he circumvented) I took him at his word and informed him that I would purchase the printer he recommended but under the circumstances asked him to install it since he could not install the HP printer which now had cost me a total of $255.00 to him for installation (which he did not do). Russ told me at this point that he would NOT extend the courtesy to compensate me for his failure to install the HP printer. He said that installing the new printer would cost me ANOTHER $90.00. Needless to say I have lost all confidence and respect for Russell Trong of Personal Computer Services of Sugarmill Woods. His priority is obviously far from being this customer but rather the money he may be able to extort from them. I will NEVER use his services again!! cc: Hewlett Packard

Hey yo everyone ... heads up! There's a real computer guru…read morein Sugarmill Woods. He built me a new computer that does not use much energy that's fast as hell!! RUSS also helped me out figure a lot of other computer problems in general. I highly recommend him. Call RUSS he will help you also.

Very friendly, knowledgeable and helpful. We had a problem with our computer and he had it fixed…read morewithin just a few minutes

I have used PC doctor for several different issues I was having. The first was a technical problem…read morewith a high tech piece of equipment that I need to operate my business. Brett was able to diagnose and solve the problem when the service technicians sent by the manufacturer were unable to help me. THANKS!! The second experience involved switching my office phone system to VOIP. There is no way we could have done this without his help. THANKS Again!!!!

best service anyone can get most definitely will be back!!! best repair spot for the best price in…read morehernando county!!

Took down a 24" TV & mount and then installed a 48" TV and new mount. Very professional, cleaned up…read moreas he went along and after himself. Had all of his tools and even vacuum in 2 bags so he didn't have to go back to his vehicle to get tools or equipment. Did it all in an hour and came a couple days after I requested his services. Would use him again.

Jonathan did a great job hanging this today! He was super kind, quick, and well priced. I always…read moreenjoy working with people who do good work and just seem like good people in general. I'd recommend him for all services he offers.

Dishwasher repaired by Bill Combs. Excellent schedule to service time, flexible hours, quality…read morework. Our dishwasher was operational within minutes. These folks have been working Spring Hill/Brooksville for a long time, great folks to have around. Highly recommended.

Best repair company in the area. Fair prices, professional service technicans. Work is completed…read moreleaving the area clean and tidy. When they repair it it's done correctly. I'll keep using them.

We had quite a few watches in need of repair. Some were very old. Ari (the owner) fixed what he…read morecould and explained why the others couldn't be repaired. He also resized two rings for me. A very reliable and kind man. Don't forget to say hi to his pup Ginger! 5

Ari is consistently friendly, knowledgeable, and efficient in every interaction. He approaches each…read moretask with a positive attitude and a strong understanding of his work, making him a dependable resource for customers. Ari diagnoses issues accurately, works efficiently to resolve problems, and takes pride in doing the job correctly the first time. His professionalism, technical expertise, and commitment to quality give customers confidence that they can count on him to fix things right.