I have to say, I'm so grateful to have found this place as recommended by my doctor. I looked into…read morea lot of places in my area, and even though this was a slightly further drive for me compared to other clinics, it was always 100% worth the drive. I wanted to first off address how AMAZING the front desk staff are. Michael and Aaron, thank you both for being so kind, accommodating, and patient in every way. Thank you Aaron for helping me navigate all the pains of insurance and helping me understand the confusing aspects of my insurance I never existed lol. And also thank you for dealing with my insurance to get me more sessions approved a few weeks ago!!! I am so so grateful for the work you put in. For the treatment, I came in for neck/back pain, had a disc bulge in my neck. I've had chronic pain for almost 2 years now and I've been complaining so much that my boyfriend forced me to get it checked out. And for that, I'm so thankful because it led me here! My PT was Tony, and I have seriously never received better care from a medical professional in my life. My last physical therapist from Orange County years back did not provide me this level of personal treatment and I felt like my concerns were actually taken seriously here. I have had such a positive experience that I'm actually so bummed it's over! I genuinely looked forward to coming to my appointments every week. They have a website they link you to for all your exercises as well, which is great because I do so many of them that I forget which other ones I can do lol. Tony is truly an amazing individual as a person and as a medical professional. I asked so many questions and thought I was being annoying sometimes but Tony always answered me and always had me learning so much every time I came in!! Thank you for your care and patience with me! I had my final eval and it turns out I had near perfect scores. I came in my first day with like terrible numbers LOL but to see the progress I made has made me so so happy. I know how to manage my pain now when it comes, and I have been living my life a lot better without having to deal with pain on the daily like before. Once again I am so grateful! This care means so much to me, and it has honestly changed my life in so many ways. So many aspects of my life have improved. Everyone at this clinic, yall are so amazing!!

I was initially overwhelmed by the number of physical therapist to choose from, so I decided that…read moreI'd pick the first one that stood out to me, and that was Therapydia in Saratoga. Michael and Aaron do a great job Manning the Fort behind the front desk, they offer great customer support online, I over the phone, and even in-person. They were able to make scheduling and billing a stress-free experience, which I truly appreciate! Hallelujah! Then, I was blessed to be linked to work with Christene Wang PT, DPT. She's a phenomenal human being and an amazing practitioner of her craft, and although PT is a science, her graceful approach and style of instruction added an Artistic touch to every session. She immediately gained my Trust! I was in a bad car accident, I have Multiple Sclerosis, and going through a horrendous custody battle; Christine acknowledged all of three, realized their impact on my injury, and factored them into a well tailored treatment program that took me further on down the road to recovery! I can't thank her enough, I hate I can still hear her voice encouraging me as I continue to do the specialized homework that she prepared prior to discharge. I saw clients of all ages, body types, and abilities during my 16 sessions, overheard a lot of conversations, the therapist obviously knew what they were doing, and I heard a lot of praise coming from their clients!

I found OPTM Saratoga to be a very professional organisation. The therapists are focused on the…read morepatient's ailment and do their best to ensure its resolution. The personal care by the therapist, Todd R, helped me overcome my neck and, thereafter, my knee pain, in a time-bound manner. OPTM concentrates on one issue, resolves it, and then takes up the next. I took specific sessions for the neck and then for the knee. I could get both issues resolved. At OPTM, patient progress is reviewed and recorded on every visit and compared to the problem assessment done during the first visit. A periodic review is conducted by another therapist to ensure unbiased feedback. The system at OPTM Saratoga is simple, friendly, and focused. Entire credit for this clockwise precision goes to the Clinic Director, Benjamin Turner. It is his leadership which has been instrumental in ensuring professionalism at every step. I found all at OPTM are kind, courteous, and respectful. Ms Emerald is at the reception, and she, along with the other staff, ensures that patient scheduling and check-ins are to the satisfaction of each patient. It is challenging at times, but she does it with a smile. Cleanliness, hygiene, and seemingly negligible matters are taken care of for every patient. All in all, I am totally satisfied, and now my wife is getting her treatment here.

Everyone that I've worked with on my injury or pain have been very beneficial. You do need to do…read morethe strengthening exercises and keep up at home too!

I am disappointed with the many negative reviews here, and the nature of the complaints…read more My only source of income is SSI . I, literally, increased my credit line with Care Credit ,by an extra $5,000 so that I could be treated at Root Cause clinic, with the hope of curing my Hiatle hernia. But I can't t take the risk of the extra debt, not knowing, for sure , if I will get well. If I don't get well, I can't get back to work to pay off the 5k extra debt. To be honest, It kind of bothered me that the initial consultation cost $75, but I tried to make myself ignore it. I have financed expensive function medicine treatment plans, before. But I was not charged for a first time consultation. I mean, if I feel like the their treatment plan isn't for me , I'm out of $75 bucks. That's a lot for someone on a limited income. Oh well. That's the way the ball bounce, sometimes. Everyone be well and prosper.

Three years ago, I had a LOT going wrong with my body. I'd been to two emergency rooms, a…read moredermatologist and several nutritionists. All of them were scratching their heads about what was wrong with me. I went to Root Cause and they figured it out. And that opened the door to a handling! Yay! I was then able to get on the road to healing!

I went in for my jaw pain. Janvi worked on my case. She worked on my neck and jaw, massaging and…read moreteaching me some exercise to do at home. My neck and jaw feels so much better now. Thanks to experienced and knowledgeable staffs. I am glad I came to Best Physical Therapy.

i've had some very good sessions at this place. The lady at the front desk is amazing. Goes out of…read moreher way to help me get scheduled and set up with appointments and with the right person. One of the assistants, Katherine, is exceptionally helpful and patient. Always smiling. Assisting me with exercises to help my shoulder get better.

It seems to be a fact of life that from time-to-time, our bodies experience wear and tear, such as…read moreaging or injuries that limit our ability to enjoy life. Fortunately, there are good and compassionate people who are trained in the restoration of mobility for those of us who are in need of a tune-up. Few of us want to be consigned to the rocking chair, unable to get onto the floor to play with our grandchildren. Speaking of good and compassionate professionals, I would heartily recommend Peak Physical Therapy in Cupertino for several reasons: 1 - From the moment I walked through the door, I was made to feel like a welcomed member of a family. The first people I met were the receptionists and, truly, they were glad to see me. I received this same welcoming feeling every time I arrived for a session, not just from the receptionists but from everyone. 2 - Of note was that my therapist NEVER treated me as just another body in some production line. Yes, I have had that experience elsewhere. She focused completely on me, quickly assessing my needs and developing an efficient plan of stretching and strength building. She was always polite and engaging, the kind of person that you would treasure as a good friend. 3 - Also telling, the other patients seemed very happy to be there as well. Obviously, their needs were being met and hope for restoration was being fostered. And that is one of the great gifts that Peak has to offer: hope. But, of course, we, as patients have a role to play in our own recovery. 4 - There are a good number of aides to assist the P/Ts. Every aide I worked with was pleasant, courteous, professional, and really helpful if I had questions about an exercise or needed a bit of help getting a strap around my big shoes. 5 - The facility itself is spacious, well-lit, clean, and feels comfortable. Items, such as towels, pillows, the treatment tables, etc. are cleaned after each patient. They have their own washer/dryer. (Not for patient use, unfortunately.) In summary, please avoid trying to self-diagnose or form your own recovery plan. Let the professionals at Peak set you on the best road to recovery in a safe, efficient manner.

Life-Changing Care -- Thank You, Michelle! I have been…read moreseeing Michelle at Peak Physical Therapy for over a year now, and I can honestly say she has completely changed my life. Before coming to her, I had seen several other physical therapists with no improvement, to the point where I truly believed my knees were permanently damaged. I had injured the tendons in both knees, and despite seeing multiple doctors, the pain persisted for so long that they began suspecting autoimmune conditions. I was discouraged, in constant discomfort, and losing hope--until I found Michelle. Reading the amazing reviews about her gave me hope, and I am endlessly grateful to everyone who shared their experience and led me to her. Michelle is by far the most caring, knowledgeable, and supportive physical therapist anyone could ever ask for. She takes the time to truly listen, and then carefully designs a treatment plan tailored to your body's needs. Every exercise she recommended was intentional and effective--nothing generic or rushed. Thanks to Michelle, my knee pain has decreased significantly. She has helped me strengthen the right muscles, rebuild stability, and regain confidence in my movement. Today, I'm not only walking without pain--I can hike and even dance again, things I thought I might never do comfortably. Michelle has an incredibly warm and encouraging presence that makes each session something I actually look forward to. She genuinely cares about her patients and goes above and beyond to help them heal. If you're struggling with chronic pain or past injuries and feel like nothing has worked--please don't give up until you've seen Michelle. She is truly exceptional.

We went there for some injury therapy. Before going I called to verify insurance coverage situation…read moreand was told I would pay half upfront; once insurance billed and paid, would get my money back. The good impression I got was once insurance payment coming in, I would not need to pay anything afterwards. Since we already hit our out of pocket limit, so we went happily. But it turned out not at all. They charged so much for the same and way over what insurance covers for similar PT from all other PT services, now OST charges us. Insurance company reached out to them for some discussions on reducing the bill, OST refused to entertain at all. OST knows how much insurance "will" cover, yet was giving misleading information to get us hooked into an expense designed. I can't help without feeling being cheated. To be fair, the front desk staff was very friendly. The technician was very friendly and nice as well. This review is strictly for the personnel handling new clients and billing. Honesty is a must for a business.

There is no one better than Denise. If you want the best physical therapist, you will go to her!read more

To put it simply, the expertise and care provided by Denise has surpassed the care I've received at…read morelarger clinics. I never felt rushed during my visits and I felt like my homework assignments were exactly what I needed. Also, her POV about how the pelvic floor affects the rest of the body was insightful; she spoke in depth about it that I've never head at other clinics. She truly is a Bay Area gem as it's one of her specialities. If you're serious about finding someone that can address body pain that's related to posture, sitting all day at work, or/and pursuing hobbies like martial arts or powerlifting, then please give Denise a visit! Also bonus, she's has a great sense of humor!

Through the years I have been to several local PT firms and this is definitely the friendliest and…read moremost caring. Many places don't have you seeing the same therapist from session to session so continuity of care suffers. Not here. They know your name, they take the time to really understand your situation and come up with a plan to help, and then they give you focused, attentive treatment and the results are great: I had a back issue that was really affecting my quality of life both physically and mentally but the course of treatment I received has allowed the condition to be put under control and I am able to do the things I want and need to do without pain! Definitely recommend you try this place out...

There is no way to contact them by phone. I filled out an online form. I was contacted by text days…read morelater. They stated that they need a referral from my doctor even though my insurance doesn't require a referral. It took a lot of time to get that information to them. I got a short reply stating that they would not be able to treat me because they only have 1 PT and she can't treat the condition that I disclosed on the initial form. They should have said that at the beginning! I have now wasted hours

I was diagnosed with bursitis and arthritis in my hips l…read more My dr suggested physical therapy I had no idea how helpful it could be Recovering freedom of movement My therapist Adria was great

The physical therapist were nice, however they did not take the time to diagnose. Continuity is a…read morebig issue here. You are not able to schedule with the same physical therapist, so each time, you have a different physical therapist. Also, they have very limited appointment slots, even though the office was empty both times we went. I would not recommend coming here.