I moved from Bay area to Oak Park in January. I was looking for a dentist
for my whole family. And I had some inflammation around my dental bridge(which was done 6 years ago)for which I needed treatment. I went to Dr.Cristina Velarde office since her office is located close to my place and also I did not want to travel because of the COVID situation. I found this place on Yelp.
I went for my first appointment and waited outside for 15 minutes and for the other 2 appointments she came late as well. If it once then it okay but if it is everytime then that needs a fix.
Coming to the treatment, I had some pus formation and inflammation around the dental bridge area which I explained to her. And she did a evaluation and took some 5 x-rays and prescribed me penicillin and scheduled for next visit. And for my second visit, she did some procedure which I thought will resolve the inflammation and my tooth issue. And she scheduled my third appointment, and she came very very late and I was not able to wait since I had to pick up my daughter from her daycare.
And after couple of weeks I had the same inflammation issue, and this time I visited another doctor in Westlake village. He was quickly able to see the issue. There was some bone/cement/tooth, particle kind of remnant from my last root canal, trying to come to the surface from under the dental bridge. And he removed the particle on the same day and without any prescription medication. And the issue is resolved. I do not have any issues now. And I paid just 1/4 of what I paid to Dr. Velarde's treatment who was not able see what is causing the problem at all. I have one of the best dental insurance plans.
I would have given 0 star if I had that option here. Poor service. Poor treatment. And I have never written any review. And Oak Park family dentistry made me write one. Please stay away from this place. They only care to extract all your money. read more