i wrote this review while they were wrapping up with my pup back in july. I'm writing this review while they're wrapping up. No one ever wants to find themselves in an ER for their pupper, but I'm glad i chose this ER! Everyone, and i mean everyone, was so kind and patient and that's so calming and steadying when you, the owner, are experience high anxiety. They answered all of my questions. Didn't make it feel like my questions, emotional reaction, and etc were an "overreaction" Dr Taylor Nealy was the vet who was working with me and I cannot sing her praises enough. Knowledgeable, caring, and provided a little bit of levity when i was still anxious. The bill, for what we needed, was reasonable and way less than what i was expecting them to say. 10/10. I hope i don't need another ER visit for any of my pets but if i do ill be back here. read more

We came in today for a puppy emergency. I did not get the teams names, I wasn't thinking much at the time, but they were all amazing, responsive and compassionate. I work in the ER and they had amazing team work, communication which is important during critical codes. I walked away broken hearted for my loss but I knew the team did everything they could to save my puppy. That gave our family a lot of peace. Hopefully, we don't have to return but if I ever have another puppy emergency I won't hesitate to go back to them. Thank you all for today. Your kindness and responsiveness meant so much. read more

There are no words to fully express how grateful we are for VEG Dallas. We rushed our dog, Rockie, in while he was struggling to breathe due to a collapsing trachea, and the moment we walked through the doors they took him back immediately and began working on him. It was an incredibly critical and terrifying situation, and they truly saved our baby's life. Throughout everything, the entire team was so caring and compassionate. They took the time to explain every step, made sure we understood what was happening, and allowed us to stay back with Rockie. We were never left wondering or feeling alone -- we were always informed and supported during one of the scariest moments of our lives. Dr. Wylie, Dr. Watson, and Dr. Hammonds were truly amazing, and the nurses and technicians were just as incredible. Their compassion, attentiveness, and constant reassurance meant everything to us during such an emotional time. Thanks to all they did, Rockie is doing great and on the road to recovery, and we are beyond grateful. I highly recommend VEG Dallas to anyone who wants their pet treated with the same love, urgency, and care as their own. If I could give 1,000 stars, I would. read more

Never a problem. Great, caring staff. They obviously care about the dogs and the families.

We brought our dog to this facility this morning when she was in critical condition. The staff dropped everything they were doing to help our dog through this moment and did everything in their power to help her. I will forever be grateful for the staff at this facility and the care they provided our dog in her final moments. read more

This facility is phenomenal and I couldn't be more pleased with the level of care that my cat received after presenting with an intestinal blockage that required emergency surgery. First, he was immediately evaluated and I was there every step of the way. This open model of treatment (where you can stay with your pet) makes a very stressful time for the human and pet significantly more tolerable. Second, the vets were skilled, thoughtful, kind and exceptionally transparent. They went out of their way to keep me informed (every few hours) on my cat's status and did their absolute best to get him home quickly. I even went to visit the following day and was permitted to take as much time as I wanted with him. Finally, while the care was indeed expensive, it was as costly as the care I've received elsewhere and the team went out of their way to be mindful of costs and time. The entire team was helpful and friendly and everyone went out of their way to be accommodating. I had a perfectly competent experience at another local emergency hospital several months ago that had the usual---long waits, staged evaluations over many hours and minimal communication, but after this experience, I wouldn't go anywhere other than VEG for a veterinary emergency. I am truly grateful to the entire team for saving my Moose. He is doing well and happily back with his pack! read more

I would absolutely recommend VEG. I had to take my 120lb dog to VEG yesterday due to symptoms of (life threatening) bloat. The whole team there was amazing to work with. They moved quickly and had him in X-ray within minutes of me showing up. Thankfully with their treatment we were able to prevent the need for a major procedure but knowing they are there in case anything happens makes me sleep better at night. Thanks again VEG team! read more

Sons golden ate some ortho Fire ant grains. About a spoonful. Super toxic. Three days of intensive expert care and he recovered. He's 100% now They are experts. Very communicative and very kind. It's expensive care but life saving if required. read more

My dog Beau had to have emergency surgery for bloat. This is my third time to this hospital . They act fast, are so caring and knowledgeable And great communicators. I they let me have a room to spend time with my dog during recovery. You are always seen immediately. And all Of my experiences have truly been a blessing. Beau is recovering much quicker than I expected after such a big surgery. Highly recommend. read more

I am eternally grateful for the compassionate care my dog Andy got here. He cut his paw badly and needed stitches. My dog was being aggressive to everybody but the staff and Dr. Crocker were patient and wonderful in spite of it. They let me lay beside him while he was sedated before and after surgery. One of the vet techs even kissed him on the forehead after the surgery was done despite him trying to attack her while awake. I was so touched by their love for my dog. These guys clearly love animals even the bitey ones. I will never take my dog anywhere else. Thank you thank you thank you! read more

VEG ER for Pets - Emergency Pet Hospital Near Me - Dallas, Texas

See all

So rude and ignorant. I was reaching out after seeing the good reviews, and while explaining that my 3 month old kitten was recently diagnosed with feline parvo and I was seeking help for him -- JENNIFER rudely interrupted me and said with a very awful tone, "What are you talking about? What is feline parvo? What is that?" -- and I told her, that's what the vet said he has and I asked her she doesn't know what feline parvo is -- she flippantly and rudely responded "No, not in the way YOU'RE phrasing it. I've never heard of that before." So...absolutely not. How are you working for a veterinary clinic and you don't even know what feline parvo is? A quick google search would've been a better resolution while I was explaining, rather than rudely interrupting me. I recommend your team get Jennifer up to speed on knowledge, sensitivity, and basic customer service ASAP. No other veterinary service has ever responded that way. What a telling representation of "Veterinary Emergency Group". read more

If you're ever in the unfortunate position of having to take your baby to the ER, this is the place to go. I could tell they were kind when I placed my initial phone call on Sept 25 2023. My 7 year old girl was panting and trembling at rest so I brought her in. The front desk person (didn't get their name, but they have a cool blue hair cut) knew who I was immediately and could even tell which of my family members were there to see my dog from the moment they walked in (maybe it's because we look alike). Tiffany, AJ, and Dr. Nina took care of us. GOOD care of us. They showed me her imaging and told me my girl had a splenic mass. I was DISTRAUGHT--cancer had not EVER crossed my mind. They said they're so glad I came because those things can rupture quickly. I was so overwhelmed and in shock (it was also 2:30 AM) that they took me to a room to breathe and think about my options. They were so kind and compassionate even when breaking such awful news and with a room full of other very sick patients (you could tell they cared about EVERYONE in that room). These folks are angels--their professionalism, their expertise, and their thorough-ness saved my girl. Their visit summary was everything my primary vet needed to confidently treat my girl. I ended up taking her home for the night so she could be comfortable (she hates the vet--it's not personal!) with the meds they gave us (a pain med and a med to reduce chance of bleeding). 12 hours later my primary vet said they could take out the spleen and the mass and they did. My girl is at home recovering now, she pulled through surgery! They didn't just save my girl, they saved me and my family as well. THANK YOU DALLAS VEG, THE WORLD NEEDS MORE PEOPLE LIKE YOU ALL. read more

VEG ER for Pets - X-Ray - Emergency Pet Hospital Near Me - Dallas, Texas

See all

Okay veterinarian emergency group on Fitzhugh Avenue and 75 is the greatest veterinarian establishment that I have ever visited number one I had a two month old Great Pyrenees who caught parvo I came here they allowed her to live with their professional help and services. Number two same Great Pyrenees bitten by a copperhead snake about a month ago came here anti-venom.. she's well and alive. Today I arrived at 7:00 a.m. with my other sweet animal Hercules a 16 year old brown lab who was showing some disturbing signs of weakness and possible congestion. I presume she had eaten a bone and it was lodged in her digestive system. But when I arrived I was greeted by Dr Bedoya, Adriana Gianna Haley Molly Sarah and the manager Stacy. This team works so hard on my 16 year old lab who I thought was going to die only to find out after some Diagnostics that it's partially due to his Advanced age and possibly some digestive issues that they prescribed a remedy to resolve it totally within a few days. That's where sonogram some blood work and some medication I'm ready to leave this place so happy so grateful but these people took the time to treat me like I was special not to forget the terrific care they gave Hercules and who happen to tag along with us Angel the Great Pyrenees. For what I'm saying is I'm totally satisfied I've been here before I know what to expect these people are blessings. Their attitudes were unremarkable at 7:30 a.m. everybody was hard at work trying to please customers and taking care of normal routine. I'm sorry this is so long but I can't stop thinking about them and how much of a relief they've given me at a very reasonable price so that I can go on my day knowing that my 16 year old brown Labrador is going to be okay and live hopefully longer than me. So like I said there's no better place than this I guarantee it I am totally satisfied and you will be too don't forget all those people's names doctor bedoya Adriana Gianna Haley Molly Sarah and Stacy. What a team thank you for reading my review. read more

VEG ER for Pets - Emergency Pet Hospital Near Me - Dallas, Texas

See all

VEG was amazing! Walked in on a snow day because my dog lacerated her paw. They saw me right away, all the techs were super helpful and kind. They cleaned her wound, stapled it, and bound it in maybe 20 mins (and my dog is 184-lb English Mastiff). It was quite expensive, but isn't it always? And for how professional they were I won't be going anywhere else in an emergency. 100% recommend. read more

VEG ER for Pets - Winnie with her bandaged paw - Emergency Pet Hospital Near Me - Dallas, Texas

Very goos staff and doctor. Theyvare efficient, friendly, and caring. They understand the anxiety that owners have with a sick pet

I brought my doggie here as she was experiencing extremely bloody stool and not wanting to eat. The staff greeted us right away and got us set up at an exam table. Everyone was friendly and very informative. It was determined that my girl had a stomach ulcer and colitis and had to stay a few days. I appreciated their attention to detail and determination to get her well. They also were honest with me about treatment options and what was mandatory vs optional. read more

I took four dogs for some very itching they said due to fleas they gave me dog shampoo that I could have bought at Walmart after leaving there and paying $500 for four dogs I had to take them to another vet and spend $300 for the same $4 for severe itching the vet pointed out that one dog had some type of mites on its back that were small and white looks a little bit like dandruff. Two dogs has had severe fleas and the other had some type of dermatitis skin issue and all they gave me was flea shampoo. 3 months later the dog still have the same issues except the mites are on three dogs now. read more

The staff were so attentive from the time Ozzy and I walked in the door. Kody, the vet tech, and Dr. Lake were kind, thorough, and kept me up to date on the process. Thank you for taking such good care of puppy Ozzy!. read more

Unfortunately this will be a negative review. I brought my dog in because she had a blob or blood in her urine. Not the end of the world, but it was evening and the vets were closed and they were open. My only negative comment was communication on cost. After checking her vitals they came back with a treatment plan of $925. One thing that would've prevented this is basic clear communication at the front desk on what just showing up will cost, which is $190. The practitioners were very nice but experience felt like buying a car at a ford dealership. They give you a price on the car that is wildly inflated, and then you have to go back and tell them 3x that you don't want the windshield coverage for $2,800. Then you have to go back a fourth and fifth and then throw up your hands and say, something doesn't feel right here. Then walk out after burning $190 to step on a scale and check a heart rate. ‍‍‍ read more

I know this is a time we are all facing that financial difficulty everyone want and need money!! but when u dont know what to do for your seriously injured Dog u want to get as much positive feedback from your Dr. as possible and what to do that can better your dog but all you here is the worse that's gonna cost U the other leg!!! The largest amount I've ever paid for my dogs then have to pay another $several hundreds of $$ti bring back to look at injured leg again with no pain meds are a suggestions on what we can do for her pain and discomfort , I look at them only in there for the $$$$ and nothing else matter to them but the money and I'm sure they have lots of it compared with these charges and they know u have to come back thats why they have these large return fees in place with no pain meds read more

This is the worst ER I have ever brought my pet to . We never even got to sit inside a room. We stayed in the waiting room with multiple other dogs being treated and looked at. Then on top of it, they try to charge me a $1300 bill , 600 just for x-rays for a bug bite on my dogs paw. They never told me what was wrong with my dog. I ended up having to wait to schedule him with his vet (more money out my pocket) just for him to get looked at and treated because the medicine they supplied didn't do anything. Worst er , I will never be back . read more

This place was absolutely incredible! Clean, attentive, quick, and hard working staff helped our pup to get well. I greatly appreciate the Dr. and vet techs for being so wonderful and kind. Won't go any other place but here going forward! read more

One of the worst nights of my life, I took my 15 year old papillon to VEG. Having a 15 year old dog, I'm aware that health issues will begin to roll in, but VEG handled this with the upmost care. After multiple seizures, they took him in, asked me to stay in front of my baby so he knew he was safe and helped get him comfortable. Their philosophy of allowing the pet owner to come and go (or stay) as they please, and have full visibility of what's going on was such a comfort. I've been to other vet hospitals where you sit in a waiting room for hours with no idea of what's going on. That is NOT the case here. They're very transparent of what's going on, what to expect, and how they're treating your pet. I've never had so much comfort with my little man ever. If you ever have a vet emergency, THIS is the place !!! It was not the closest to where I live but I can't imagine having a different experience when my little man was in much much need of the best care!!! I was there on a Tuesday at 12AM, 2AM, and 230PM. Different staff, but they were all educated on what was going on. I cannot thank you enough for helping us!!! Ps - Mason is doing well and recovering! On his new seizure medication and today he got excited for the first time! Got the zoomies and even jumped on the couch (it's very low) for the first time since his seizures ! read more

VEG ER for Pets - Emergency Pet Hospital Near Me - Dallas, Texas

I somehow googled "ER Vet near me" and this place was the first to populate on my phone. I just saw the 4.8 star rating and made the very fast decision during a very traumatic wake up call by my cat at 2:20 am. As soon as we walked in, they asked for a summary and with super human strength, all staff was on deck in a blink of an eye. The doctor didn't hesitate to know what to look for to get us some answers and we got answers within the first 10 minutes of bringing Jinx in. I loved the fact that we were able to be with him from the moment we walked in until the very end of my boys life. We got to be a part of every test and everything in between that was being done to him. There were no surprises. The staff was empathetic and sweet and alert even in the wee hours of the morning. Our boy didn't make it home with us but we will be eternally thankful for finding this place because my boy was so so loved for 14 years until the very end of his life because of this doctor and staff. An animals life can sometimes feel neglected by these types of places but, this one is different. Please believe it when I say, we couldn't have done it without them. As painful as our outcome was, they did it with grace and love. Please continue to carry out this type of care. Our animals need you! read more

VEG ER for Pets - My Jinx - Emergency Pet Hospital Near Me - Dallas, Texas

They are compassionate and let me know what was going on. Unfortunately, my greyhound did not make it because of issues that made it too late. The staff was very nice. I understand that they go through many situations like mine, but they were great. read more

We recently brought our 8 yr old Golden Retriever to VEG after a long night of scary GI symptoms. We were immediately seen and given a treatment plan. He was treated for the original illness but unfortunately developed a fairly serious complication and was in their care for 48 hours. They were so good to him and us and ultimately he came home and is doing great! read more

VEG ER for Pets - Reception Area getting ready to go home - Emergency Pet Hospital Near Me - Dallas, Texas

My dog is 5 year old chihuahua. She had not used the bathroom, for two days, and she also started experiencing paralysis in her hind legs. She is able to stand on her front legs, but unable to support her weight using her hind legs. I brought my dog into this clinic on April 29, 2024. The veterinarian pinched my dog's right hind leg/toe. The veterinarian did not see a physical response from my dog, therefore she concluded that my dog had a slipped disc in her spine. The veterinarian stated that my dog was in A LOT OF PAIN, she would never be able to defecate or urinate on her own, and that she would never walk again. However, my dog was still moving her tail and she showed no signs of pain. The veterinarian stated that the only solution was to put my dog down. She was nice about it, but she put a death sentence on my dog, based off of a simple pinch of a toe. She didn't even perform an x-ray or anything. I was devastated..... The veterinarian kept insisting that my dog is in a lot of pain and euthanasia would be the most HUMANE option. The vet even stated that she, herself, has a slipped disc and that she experiences discomfort and pain, regularly. She was really selling her narrative. However, I was determined that there had to be other options. I decided to do my own research. I went on YouTube to find a DIY doggy wheelchair video, and on one of the videos; a commenter stated that CBD oil drastically improved their dog's paralysis. Well, I'm glad I didn't take the veterinarian's advice, because after a month and half of CBD oil, my dog has regained use of her legs (around July 20, 2024). She is walking, running, and defecating/urinating on her own. If I had followed the advice of the veterinarian, MY DOG WOULD NOT BE HERE. I honestly wish that the veterinarian was more empathetic in her approach to the situation. She didn't give me any other options, besides euthanasia. Furthermore, she kept pushing it like it was the best/only/humane option. People go to a veterinarian for their knowledge and expertise, and my experience has left me feeling like I did not get, neither, her knowledge nor her expertise. And to the general public, try CBD oil on your dog. I have never been a proponent of CBD oil, because I thought it was like snake oil. However, the proof is in the pudding and my dog has regained full use of her legs. read more

VEG ER for Pets - Emergency Pet Hospital Near Me - Dallas, Texas

when you are an asshole because your dog is in pain and they are still nice and very professional.Thanks alot and sorry for the attitude. read more

VEG ER for Pets - Emergency Pet Hospital Near Me - Dallas, Texas

My foster to adopt 7 week old kitten went in for his booster/preventative shots and within 24 hours he wasn't eating, drinking, or really responding to me and touch. By 11 pm I noticed his face was extremely swollen and that he was barely responsive as well as hot to the touch. I decided to bring him here in the hopes they could tell me what was going on without it costing a limb and a half. After the exam, the doctor gave me 3 options 1) we give him a couple injections and fluids treating it as an allergic reaction to the boosters: would cost a finger or two 2) we sedate him and take some X-rays to make sure he didn't fall or run into something injuring his jaw: would cost my entire checking account and a portion of savings or 3) we sedate him take the scans more in depth and do an oral exam to make sure he didn't swallow something sharp and get it lodged: would cost my entire checking account and 80% of my savings account I took 1.5 years to build. My rent is due tomorrow and I have my $600 car payment to make so I had to go with option one and was told he may not make it through the night but if he did to rush him to my vet (Dallas animal services foster medical team) to get the scans. I was devastated because I planned on adopting him and I'd worked on nursing him, transitioning him from bottles to slur to gruel and have given him every dose of dewormer, antibiotics, and probiotics for WEEKS. He was a runt with a URI who's sister didn't make it which tugged my heart I couldn't not take him home even if it did cost my sleep and sanity the next month. For him to have overcome weighing 11 g to now almost a pound and a half and to have made all this progress for me to now not be able to afford to save his life I hated myself. Nurse Emma talked to the doctor and worked some magic and was able to cut the price down to half of what it was about to cost me. I brought him home at 2 am and by 5:30 he was eating!!! I spent all morning praying and pacing and I'm not normally religious but this little guy had me hysterical. The only reason he's still with me as of 8 pm is because of the staff here and their care and concern for his wellbeing over profiting on him dying. I will forever use this place and be grateful. (Below are pics of what he looked like bringing him in compared to right now!) read more

VEG ER for Pets - Ozzy baby is feeling himself again back to attacking my fingers! - Emergency Pet Hospital Near Me - Dallas, Texas

See all

Tonight my son's pet Netherland dwarf rabbit ran across his bedroom floor and got hooked by a treble hook fishing lure we'd just bought at Bass Pro Shop. I couldn't see the hook to get it out and the pet rabbit was crying and freaking out. Too much stress can kill a rabbit so my wife and I were quite worried. We called around to a couple vet ERs, and none took rabbits, though one recommended VEG. We brought him over and there was no wait. He was taken back, sedated, and the hook was removed safely. He's excellent now, albeit pretty loopy from the medication. Staff was exceedingly friendly and the bill was less than I'd feared it would be. I'd highly recommend this veterinary ER to anyone in urgent need of help with their pet. read more

VEG ER for Pets - Pet rabbit the VEG helped - Emergency Pet Hospital Near Me - Dallas, Texas

See all

I will never be able to fully express my gratitude for the team at VEG who did everything in their power to save my fur baby, Piper. The team was so thorough in all their explanations and beyond compassionate in their care towards Piper and towards my husband and me. Losing a pet is an extremely traumatic experience, but their kindness and empathy was above and beyond. I wish I remembered everyone's name, but I am especially indebted to the kind Dr and Leti who transported Piper to another clinic for a second surgery, your kindness will never be forgotten. Thank you all so much for meeting people with such love and care in their darkest times. read more

This is our second trip here this week with a sick little dog, Veterinary Emergency Group has been immensely attentive and has treated my little dog with care and compassion. I watched them treat every patient that came in the door with so much genuine concern and tenderness for both the patient and the worried pet parents. I love that the on-site doctor will talk to you on the phone and answer any questions prior to our visit and let us know what to be concerned about that warrants a visit and what could potentially just be minor. All of the texts are so sweet, I highly recommend bringing your pet in the event of an emergency. read more

GO HERE If you're looking for a spot to take your pet your pet right now. VEG is an amazing team who LOVES what they do and their passion shows through their work. It is truly awe-inspiring. Please, if your pet has an emergency, stop looking and get here. Kelly, Jackie, Dr. Nina, Dr. Janina, Celia (and so many more wonderful teammates) THANK YOU Love, Duke read more

VEG ER for Pets - Emergency Pet Hospital Near Me - Dallas, Texas