Veeam's slogan is "It just works" but it certainly doesn't. While they claim to provide support for tape they are woefully inadequate when it comes to troubleshooting issues with tape libraries and their application. I started using their software when Symantec ruined BackupExec. It seemed like Veeam was a welcome and easy to manage alternative. But watch out if your using this in a Hyper-V environment. It seems like their development team is woefully inadequate in this area as well.
I recently upgraded to version 8. Big mistake! Most of my jobs immediately failed. I have two servers with very large volumes. It turns out that the development never tested an upgrade from 7 to 8 with large Hyper-V volumes so I was unable to back these up until tier 3 support provided a new dll. I've had a case open with them for over two months and my jobs are still failing. It's so frustrating I'm about ready to jump ship and head back to Symantec.
Actually it just doesn't work. read more