TLDR: Liat is incredible. If there's one thing I would recommend to help you through your labor,…read moreit's having her by your side. She was the best decision we could have made. My husband and I went back and forth for months about whether we wanted to include a doula in our birth experience. After a lot of discussion, we decided to hire one for two reasons: first, we wanted someone who could help us advocate for ourselves in the hospital so we could stay as close to our birth plan as possible. Second, we wanted someone who could physically support me throughout labor. Liat is truly one of the most incredible human beings I've ever met. She became such an essential part of my birth experience that, looking back, I genuinely don't think I could have done it without her. To make a very long story short, I chose to be induced at 41 weeks after a lot of pressure and fear mongering from my doctors due to elevated amniotic fluid levels. I labored at the hospital until my contractions reached a certain intensity, and then Liat joined us. The moment she arrived, she jumped right in--rubbing my back, talking me through each contraction, and bringing such a calming presence into the room. For the next seven hours, she coached both my husband and me through contractions that were every 2-3 minutes apart. She constantly adjusted my laboring positions to help my baby descend and was incredibly attentive to the fetal monitor. Anytime my baby's heart rate dipped during a contraction, she immediately repositioned me to help him tolerate labor better. Those seven hours somehow flew by. I labored on the birth ball, in the bed, in the bathroom, and even did lunges at one point! Liat was always thinking one step ahead, using every tool and technique she had to help labor progress naturally. Eventually, I reached a point where I decided to get an epidural. I was exhausted, in pain, and my baby was having a harder time tolerating the contractions, with his heart rate decelerating during each one. After the epidural, my labor was paused to help baby, and I was able to rest for about an hour. When I woke up, the nurses wanted to talk about interventions (even the possibility of a C-section) because my labor "wasn't progressing"--despite the fact that they had just given me medication to stop my contractions. Liat immediately stepped in and advocated for us. She calmly explained that labor couldn't progress without contractions and suggested restarting the Pitocin, giving it time to work, and then reassessing before making any decisions. Sure enough, labor picked back up beautifully. A few hours later, I was fully dilated and effaced, but my baby's station was still a little high. Liat spent what felt like hours gently rocking my hips and helping my baby naturally move farther down into my pelvis until it was finally time to push. She stayed by my side every step of the way until our son was born later that afternoon. If you're on the fence about hiring a doula, I cannot recommend Liat enough. She advocated for me every step of the way, helped me navigate unexpected twists in my labor, and supported both me and my husband physically and emotionally throughout the entire experience. Her knowledge, calm confidence, and compassion made all the difference. A few weeks after our son was born, Liat came to visit us at home, and it honestly felt like having family over. Liat, we are endlessly grateful for everything you did to help bring our son safely into this world. We love you, and we can't wait to have you by our side again when it's time to welcome our next baby. Love, The Zimmerman Family

I had the most wonderfully redemptive unmedicated VBAC a few weeks ago, and it is difficult to…read moreoverstate how critical of a role Liat played in making that happen. My first birth had gone much differently than I had hoped (preterm labor that led to immediate C-section due to breech positioning). I had come to terms with that experience, but I was surprised to find in my second pregnancy that it would be difficult to escape those "labels" from my first pregnancy, making it harder to be given a fair shot at having a vaginal birth. Thankfully, I found Liat whose passion for VBACs is infectious and whose no-nonsense approach is grounding. In our conversations before the birth, my husband and I both appreciated the balance of her approach - she strongly believes in the benefits of physiologic birth, but she also recognizes there is a time and place for medical intervention. My primary hope for this birth was that I wouldn't undergo any interventions that I wasn't convinced I needed, and she was a trustworthy sounding board throughout the entire pregnancy and delivery to ensure that was the case. This time around, my baby decided to stay inside long past the due date, so I agreed with my provider that it would be a good idea to induce. This was pretty disappointing for me, but Liat was wonderful at helping me stay in a good headspace in those final days, checking in frequently via texts and calls. When it came time for delivery, she was every bit as exceptional as all her other reviews describe. When she arrived at the hospital, she took one look at me and knew exactly how to change my environment to help me relax. Sure enough, labor accelerated rapidly after she arrived. She massaged my back through every single contraction. She knew exactly what to say to keep my mind present and focused. When she was talking me through my contractions, they were noticeably more efficient. At one point, I almost wanted to give up and she knew exactly how to keep me going. And sooner than I could have dared hope, my baby arrived. I'm pretty sure I professed my love for Liat minutes after giving birth :) And just as she had been for the entire pregnancy and labor, she was a constant comfort and encouragement to us in the minutes, days, and weeks after the delivery as well. Liat takes absolutely no BS, but is also the warmest and most compassionate woman you've ever met. She's exactly who you want at your birth. I know I want her at my next one!

Due to my privileged position, and very personal experience with Silicon Valley doulas, I can tell…read moreyou it has been nothing short of exceptional since their inception. Czarina brings over 20 plus years of experience, extensive training, and a true passion for supporting families through one of life's most meaningful transitions -- welcoming a new baby. Her background covers everything from lactation consulting and sleep training to postpartum depression and psychosis support, patient advocacy, birth preparation, and more. She's worked with over 300 families over her career thus far, providing truly personalized and compassionate care each and every time. Her depth of knowledge about the birth journey, babies, and the postpartum period is remarkable, and she always approaches her work with professionalism, empathy, and a calm confidence and experience. One thing I respect deeply is her clarity and integrity when it comes to her business policies. She has a no-refund policy that's clearly stated in her contract (which is completely legal and standard for her field). The reason is simple and fair, much like many other businesses she reserves specific dates and times for the families she assists and does not take other clients during those scheduled sessions. When someone cancels or tries to back out of a contract she's already set aside that time, so it's clearly ethical that her time and commitment are respected. If you're looking for a highly skilled, knowledgeable, compassionate, empathetic doula who combines unmatched experience, professionalism, and genuine care, Czarina is the person you want by your side through pregnancy, birth, and beyond.

TL;DR: Last-minute cancellations, fell asleep on duty watching our newborn, refused hands-on baby…read morecare, offered useless virtual support, prepaid for 13 nights, and refused refund. We're disputing the charges with our credit card company. Do not recommend. We hired Czarina for evening doula services shortly after welcoming our newborn, hoping for support and rest. Unfortunately, the experience caused us significantly more stress than doing it alone. The most alarming issue was that she repeatedly fell asleep snoring loudly while on duty watching our newborn. This happened on multiple visits. We could see and hear her sleeping, which meant that instead of resting, we stayed awake monitoring her to ensure our baby was safe. When we addressed this directly, her response was shocking: she claimed she was doing it to "train us to be better parents" and get us used to sleeping while the baby sleeps. As exhausted first-time parents, this felt unreassuring and completely unsafe. We hired a night doula to reduce anxiety, not to monitor the caregiver. Beyond the safety issues, basic doula duties were neglected: * Refusal of Care: She was unwilling to help wash the baby and unable to provide clear, hands-on guidance for newborn care. * Household Help: She provided little to no assistance with basic household tasks. * Ineffective Virtual Support: She attempted to substitute some support with "virtual" sessions, which offered zero value to us as parents who needed physical, hands-on help with a newborn during overnight hours. Her reliability was poor, with multiple last-minute cancellations and rescheduling. Most importantly, we prepaid for 13 nights of service. When we terminated the arrangement due to the safety concerns and poor service, she refused to provide a refund for the unused nights. We were forced to escalate this to our credit card company to try and recoup our funds. Czarina was pleasant to speak with initially, but her actions put our peace of mind at risk and violated our trust. If you are looking for reliable, hands-on postpartum care that allows you to rest, I strongly recommend looking elsewhere. Ask specific questions about staying awake during night shifts, hands-on newborn care (including bathing), refund policies, and what "virtual support" entails before hiring.

My husband I are so grateful we found Marilou at fairly last min notice, she brought such a…read morewonderful, calming energy to our house to help with our 6 week old. Our daughter immediately took to Lu, as did our toddler, who loved to stop in to the nursery and say hi. Marilou helped us figure out bath time, feeding, and tummy issues, all with a super gentle approach that put both me and the baby at ease. While she was here I was able to truly rest, a rarity in those early PP weeks. I would highly recommend Marilou to anyone!! I teared up when she left!

My wife and I had Jordan from Doulas by the Bay help care for our newborn overnight from 11 p.m. to…read more7 a.m., and she quickly earned our trust. Jordan is young, eager, and incredibly attentive. Throughout every overnight shift, she remained awake and alert, always ready when our daughter needed her. Most importantly, she cared for our baby with the same patience and gentleness we would ourselves, which gave us tremendous peace of mind as new parents. Her reliability was equally impressive. She was consistently punctual, arriving between 10:58 and 11:00 p.m., and was always respectful and ready to help. Trusting someone with your newborn is no small thing. Jordan made that trust easy. I would confidently recommend both Jordan and Doulas by the Bay to my closest friends and family, and we'd happily welcome her back into our home. Thank you, Jordan, for taking such wonderful care of our little girl!

Wendy was fantastic, and I would absolutely hire her again…read more She was a tremendous support during the pregnancy, during the birth itself, and then later during the first months. Wendy is super knowledgeable, has some great skills herself, and most importantly knows a lot of people. At the same time, she is a great listener, not trying to push you into anything, but rather helping you discover what's best for you. This combination helped guide my wife through all the options, connect with like-minded experts, and eventually find a fantastic midwife and do a home birth. So, while all of what Wendy did was extremely valuable (eg. body work sessions during the pregnancy, including fixing my back, or support during the birth), I think the best part is that she truly cares about you and your experience. In other words, it's about you, not about her -- she was always happy to connect us with other people who might be a better fit for something and was always ready to step aside and come back when she was needed. To me, this is rare and something I can only see and appreciate in hindsight. The result was a wonderful, life changing experience for me, and my wife, and I'm convinced that Wendy deserves a lot of credit for it.

At the risk of sounding dramatic, Wendy and Kersti have changed my life. There's no other way I…read moreknow how to put it. I went into this pregnancy not knowing anything about pregnancy nor birth. I mean that - I'd never even held a baby before, and I'm in my thirties! I was nervous and knew I needed guidance. A close friend of mine referred them to me after she had her own positive experience delivering her first baby at the hospital (without an epidural). A delivery without an epidural sounded like a good idea, and if my friend can do it with their help, I felt SO COULD I! So I scheduled to meet them in person, and then Googled the definition of a doula because that's how foreign the birth world was to me. Fast forward to today, I am 3 months postpartum, and incredibly grateful to have had Wendy and Kersti there for me, as a first time mom home birth. They prepared me, a total pregnancy/birth newbie, to having a home birth! They are supportive with whatever birth plan you decide and will provide tons of resources and information to help you make an informed decision, on whatever you feel comfortable with. I appreciated that they are well balanced, and will present evidence based research, as well as speak from their own experiences, but never pushing their opinions upon you. After months of research, I made the decision to go forward with a home birth and it was the most magical experience of my life. It was relaxing, calm, stress-free, and I felt SO supported throughout my entire pregnancy journey, after birth, and ESPECIALLY during labor. Wendy was present during my labor. When she arrived it was like my guardian angel had arrived, and I was so happy to see her. She had lavender essential oils and her hands worked magic on me during the most intense contractions. The back massages helped me Soooo much and she did it for hours. She not only supported me, but also my husband, and she knew just what to say to keep me positive and relaxed, and knew how to direct my husband to help. She also took photos throughout the labor. It all happened so fast, so it was so fun to have photos to go back and relive the moments. I will cherish these photos forever. Thank you Wendy and Kersti for helping bring my baby boy to this world. I know without a doubt that I'd like them to be my doulas again for my future baby.

We had two amazing doulas for our second daughter, both covered through my Carrot benefit at work,…read moreRhona at night and Julie during the day. Rhona was our overnight doula for both of our girls, and honestly I don't know how I would've gotten through those first months without her. With my first, she helped me figure out breastfeeding, kept me going on the hard nights, and taught me how to pump so I could actually get some sleep. With our second we had jaundice and an unplanned trip back to the hospital and Rhona was such a calm, steady presence for me while I got through it. Rhona is just so good at what she does, and clearly cares a lot about the families she works with. Julie was equally wonderful during the day. She's sincere, honest, and has this calming way about her. She normalized so much of what I was feeling and hyped me up until I actually felt ready to handle life with two kids. Genuinely fun to have around too, even on the rough days. We're so grateful for both of them and would recommend them without hesitation.

Janet L. was incredibly warm, kind, and compassionate when she helped us over the first couple of…read moremonths of our daughter's life! She blended into our new family seamlessly and was so helpful as we got used to life as a family of three. My husband had some tricky tech requests and she was super willing to work with us to get all the systems set up. She was beyond accomodating and was able to either wake me right before a feed or just handle the night feeds with pumped milk, depending on the night/timing. She was wonderful and helped us so much - would recommend her to anyone looking for a night doula!

We had an afternoon appointment for an in person chat. My husband and I took time out of work but…read moreMeg didn't show up 20 min past the appt time. No phone calls or messages. Not a really a great sign for birth Doula.

My first birth I had hoped for an unmedicated experience, but an induction led to things getting…read moreout of my control. The only thing I knew I wanted to do different the next time was hire a doula. My second pregnancy, we hired Megan. I had a lot of caveats, and she was willing to step up to the plate. Our free visits and phone conversations prior to the birth allowed her to understand the family dynamic, and offer reassurance that she would be there to help me advocate for myself during the birth, and that she understood all my desires. The second birth started unexpectedly, 6 days before her due date. My partner was working quite far away when my water broke, so I called Megan who came over right away to drive me to the hospital. I was nonchalantly eating a bowl of soup and not even packed for the hospital, but she was monitoring my contractions and calmly pushing me to head to the hospital and for my partner to meet us there. Once there, the contractions were so intense I couldn't talk. Every time the nurses came in to do something to me that I didn't want - but I couldn't communicate it through the intensity of the contractions... She calmly stated that she knew I didn't want that, and asked if that was accurate - to which I could nod my head to confirm. Without overstepping, she was able to be my voice when things were too intense to talk. After only 3.5 hours of labor my baby girl was born naturally as I had hoped. Megan stayed awhile to make sure we were well taken care of, and got settled into our recovery room. In the weeks afterwards she followed up with us, and even came over one day to wear my baby as I got a massage. She has become a dear friend through this experience, and I know that things wouldn't have been the same if she hadn't have been there to her my voice when I had no words. With such a short labor, we had not much time for pain relief measures, yoga balls, massage, or what have you. But the experience of having someone there to be my voice when I had none, to communicate my preferences when I couldn't, to be calm when my partner and I weren't... That is a piece of mind that money can't buy. I'm so happy we chose to have Megan on board.

I could not recommend Tamra more as an amazing supporter and cheerleader for any new mom. Everyone…read morehas their challenges - I had some birth trauma, a brief NICU stay, and the death of one of my parents a month after my daughter was born. I had no idea how much I would need to feel cared for and she has gone above and beyond for us many times. I would encourage anyone who works with her to really use her knowledge as a resource and be ready and open to learn. We have learned so much about everything from breastfeeding to play, and our baby girl is thriving because of it. Last but not least, the cookies are indeed amazing and you need them in your life

Tamra is an exceptional postpartum doula -- warm, professional, and deeply knowledgeable. She…read moresupported my recovery after a C-section, guided us through feeding and newborn care, and helped our baby catch up on her growth after losing over 10% leaving the hospital. Thanks to her evidence-based guidance and personalized support, our baby was ahead of the growth curve by all measures at two weeks and one month -- and we're off to a brighter, more confident start as parents. Tamra is also extremely resourceful, connecting us with her trusted network of professionals, including lactation consultants, exactly when we needed them. She's punctual, cooperative, and inclusive -- my mother doesn't speak English, yet Tamra built a beautiful friendship with her and empowered us to care for the baby as a team. Her calm presence, reliability, and expert insight made all the difference in our first six weeks. I can't recommend Tamra highly enough -- she's a truly outstanding doula and a wonderful human being.

This review is a bummer to write, but after reading other reviews about communication delays and…read moreissues on the administrative end, it's clear i'm not the only one experiencing this issue and something needs to be seriously addressed. Alicia herself is wonderful, and we used her for placenta encapsulation in 2019. We had an overall good experience, so as we are nearing the birth of our 3rd baby, I reached back out to Alicia as a return client looking for placenta encapsulation again. It took 4 days to get an initial response to my email. Julia (Alicia's assistant) reached out to let me know Alicia is on maternity leave and had a few clarification questions to get the ball rolling with another doula. Unfortunately, I never heard from Julia or anyone else again. I've since left a voicemail and 4 follow-up emails with no response. If Born Doulas is too busy to accept me as a client, I would have appreciated hearing that upfront vs. just ghosting me, especially as a returning client. These types of customer service issues are just unacceptable, and if you are looking for a doula or placenta encapsulation company during the very delicate time of pregnancy and delivery, I recommend looking elsewhere and finding a company that cares about communication.

I can't begin to describe how wonderful, passionate, caring and knowledgeable Alicia is! From the…read morebeginning she guided us during the pregnancy, had many great tips for me, and helped me make my (right) big decisions towards the end. My birth story took longer than we expected, 40+ hours and Alicia was so supportive and strong even till the last seconds, let me correct that, even after the birth! Her stamina throughout the 40+ hours is just amazing! She was always there reassuring me that everything is going well, and making sure I'm hydrated and nourished to go on with the big game. This alone makes me want to tell every women, regardless how supportive your husband is, you still need a doula 100% especially Alicia 10000%! Before and after the birth I had many complications, that caused me to be hospitalized right after my birth, so my newborn was left with my clueless husband and mother. Alicia right away came over and helped them in so many ways, guiding and teaching them how to take care of our baby. She kept checking in on me before and after the birth regarding my condition, and helped me in all kinds of ways, sending over wonderful people to help with my condition, etc. We are eternally grateful to you Alicia! Baby M sending all his love!

I'm beyond thankful for Viji and her personalized, holistic approach throughout my pregnancy and…read morebirth. From the start, she took the time to understand my unique needs, offering tailored guidance on nutrition, stress management, and natural remedies to reduce inflammation and support healing. She has a deep understanding of how to complement the medical recommendations with natural remedies. She helped me understand why things were happening in my body and what options I had at each stage. She connected the dots between my medical history, daily habits, and birth experience in a way no one else had. I felt prepared for conversations with my care team instead of overwhelmed. She helped me adapt my plan when unexpected challenges came up, like getting covid :(. Her care didn't just help me feel physically strong and balanced during pregnancy--it also minimized risks for both me and my baby. Postpartum, her support continued to make a huge difference in my recovery. If you're looking for a doula who genuinely cares and provides thoughtful, individualized care, I cannot recommend Viji enough! I would also add that this felt less like standard doula care after interviewing several. This is more like having a personal guide through pregnancy, birth, and recovery with takeaways for well beyond the birth and for lifetime.

Viji is truly one of a kind. Every mother deserves someone like her by their side during their…read morebirth journey. After a traumatic first pregnancy and postpartum preeclampsia, I was considered high-risk during my second pregnancy as well. Around 32 weeks, I started seeing elevated blood pressure readings along with severe white coat syndrome. I was anxious and searching for support, and that's when I found Viji. Even before our first consultation, I had a strong feeling that she was God-sent -- a true blessing -- and that feeling only grew stronger with time. Viji stepped in with so much calm, confidence, and care. She took everything upon herself and made sure I was prepared in every possible way -- physically, mentally, and emotionally. She guided me through provider decisions, helped me find the right midwifery care, and thoughtfully connected me with an exceptional midwife, Lin Lee, who aligned perfectly with my needs. Because of Viji's discernment and support in building the right team around me, my entire experience was completely different from my first pregnancy. The birth itself felt smooth and empowering -- no tears, no episiotomy, and my blood pressure remained well controlled throughout. What truly sets Viji apart is how deeply she cares and how holistic her approach is. She took the time to understand my full medical history and personal background, worked to get to the root of my previous complications, and helped me navigate provider complexities with clarity and confidence. She also combined her Jyotish knowledge to help identify the most supportive and auspicious timing for my induction, which brought me an incredible sense of peace and trust going into labor. During labor, Viji was there through it all. She supported me with Ayurvedic care, calming massages, constant reassurance, and gentle guidance. She made sure I was comfortable, grounded, and never felt alone. She even stayed with me through the entire night -- watching over me, advocating for me, and helping me make important decisions when I was exhausted and vulnerable. Because of Viji, my second birth experience became healing, empowering, and beautiful. She didn't just help me prepare for birth -- she helped me heal from my past experience and trust my body again. I will always be grateful for her presence, her wisdom, and the love she brought into one of the most important moments of my life. I thank God every day for leading me to her at exactly the right time.

Going into my first pregnancy I knew I needed some extra help in addition to having my husband…read morethere. I was going to deliver at Kaiser and knew I wanted an experienced Doula that could be with me from start to finish. Felissa was just that and more! My husband and I felt very comfortable with Felissa from the first time we met her she's very sweet and motherly but also very motivating which is very comforting when you're in a lot of pain! The warming pad, tens unit and massages she did on my back were amazing during the contractions. She was also very helpful in helping us make decisions during labor and letting us know what the Doctors were doing. This definitely helped us feel a whole lot better during some important decisions. I highly recommend Felissa, she's very knowledgeable in what she does and is a great support to have during the most important thing a woman has to do.

Simply Amazing! Felissa is the perfect 10 "doula" for the birth of our child. We delivered our baby…read morein Kaiser Redwood City and she was extremely phenomenal in guiding us through the labor and birthing process. With her amazing support, we count ourselves fortunate to have a healthy delivery with 100% natural child birth. No IV line, no blood test, No Pitocin, No pain medication, No intervention whatsoever. In the two pre-natal visits, she gave us great tips and demonstrated various exercises such as pelvic rocking, squatting, and Kegel exercises to help prepare the mother physically and emotionally. When my water broke and my labor started (around 12:45 AM) , she picked up her phone instantly offering us guidelines on what to expect and guiding us through the process. She helped us during our 10+ hours labor. We used her TENTS unit for helping to alleviate the pain and many hot water showers sessions. We did a lot of walking, squatting, all-four position and many others to help progress the labor. We read the two books "Ina May Gaskin's guide to Natural Childbirth" and "The Bradley Natural Childbirth". She helped complement our knowledge with practical information from her wealth of experience. We are so lucky to have her as our doula and we are forever grateful for her patience, support, and compassion in helping us deliver our baby healthily and naturally.