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    VCU Parking Deck

    3.0 (8 reviews)

    Services - VCU Parking Deck

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    3 months ago

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    1 year ago

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    3 years ago

    Helpful 4
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    7 years ago

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    2 years ago

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    2 years ago

    Where is a safe place to lock up a bicycle near the West Main Street parking garage? I park in the garage and then ride my bike to class

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    2 years ago

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    6 years ago

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    Standard Parking

    Standard Parking

    (3 reviews)

    Downtown

    This is a very convenient parking garage for activities in the convention center area, including…read morestaying at the Richmond Marriott. It's a large garage, seemingly with plentiful spaces, although I don't know how often it might fill due to convention center activities. Air-conditioned pedestrian walkways connect the third floor (Blue level) to the convention center and the Marriott (turning out to be the Marriott's first floor). The garage is $20/day most of the week, but $8/day after 5:00pm on Fridays, Saturdays, and Sundays. There're no in-and-out privileges with the 24-hour price. When we were there, the garage was fully automated - the pay booths had no attendants and the pre-pay machines were turned off, so you paid with a credit card at the drive-up machine at the exit.

    Took my kiddo to the Lego fair in (I think) August 2014. Parked in this garage at 5th & Marshall. I…read morecouldn't tell you now what happened, but I recall something shady going on - perhaps it was their signs were misleading about the cost? Or maybe I just didn't have the cash on me? I don't recall. Whatever the case, I recall the attendant being super snarky with me and it took all I had not to be rude right back, primarily because my 8 yo son was in the car with me. I filled out their IOU card just to get out of the parking lot. Never thought about it again. So here we are 16 months later. I rec'd a letter from these folks today (11/12/15) stating that I owe them $8 and if I don't pay it by 11/15 it'll be turned over to collections. Three problems with this - 1. You're sending me a statement for the first time for a balance due from over a year ago. 2. The letter is dated 11/1. Postmark on the envelope is 11/9. I received it 11/12. And you want payment by 11/15. Hmmmm . . . 3. I called and asked if I could pay online rather than mailing a check. Nope. How archaic is that? Get a PayPal account or something. Seems to me this business needs to get itself together. I'm giving 2 stars because it was a convenient parking deck and my car did not get broken into.

    Marshall Brothers Towing & Recovery

    Marshall Brothers Towing & Recovery

    (4 reviews)

    Scott's Addition

    Awful experience. Zero communication. The company wants to tow cars in the morning on the weekend,…read morebut doesn't wanna be available for contact, they only open for 2 hours on the weekends. I had to wait hours and hours to even find out if they are the ones who towed me. Awful communication. Claimed they were cash only, but business postings said otherwise. False claims posted in building. Obviously, charged up to the very legal limit, with an extra weekend fee even though their service is objectively worse on the weekend. Immoral scalpers, but not shocking considering this is a towing 'company.' It's a towing company, obviously these places are bad from the get-go, but this was an especially bad experience that displayed no communication or competence.

    ATTN: Marshall Bros has moved. They're at 4839 Waller, Near the Libbe Mill Shops. See this listing…read morefor details. https://www.yelp.com/biz/marshall-brother-towing-company-richmond. Straight up, no one likes getting towed. The feeling of being stolen from, the cost, the time lost/scheduled foiled... It's no bueno, your fault or not. I can only imagine how hard it is to be on the receiving end of phone calls. They for sure get an earful on the regular. And that can harden even a saint. However, the folks at Marshall Bros were professional, and in-kind I was too. YES, I would've appreciated knowing where they were actually located, that my car was safe, and when as the soonest I could come get it, and they really should add that info on their outgoing voicemail message, but they don't. I hope my post here offers you the info you're needing. 1. If you're towed after 7pm / before 8:30am YOU WILL NOT get your car back that day. At 7pm the phone goes unanswered, try to enjoy your evening, call back in the morning. 2. Marshall Bros is not in Scotts Addition anymore, haven't been for awhile. The police seem not to have that info correct either. The gal at Marshall Bros told me they've tried to fix it with the city, but I guess no one has applied that info to 911 / 311 records. 3. Rest assured your car has been taken to a gated lot. When I inspected mine there was no damage to my car. And stupidly, I left my wallet in the car. I was relieved that nothing was stolen. 4. Contrary to other reviews, they take all credit cards. I was charged $125. 5. Retrieval at 8:30 is easy and fast. Being a fan of Marshall Bros is a bit of a stretch, and I'm not disputing others bad experiences, but I'd like to add balance to the many poor reviews I read last night. They made me very nervous. In hindsight, now that I have my car back, it was as good as a towing experience could be. Now if they'd only re-record their voicemail giving folks some info, THAT would be 5-stars.

    VCU Parking Deck - parking - Updated May 2026

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