Steve came by to work on my washing machine and dryer. He communicated well and arrived promptly…read more Upon looking at the washer, he diagnosed the problem as needing a new computer. Instead of doing the job himself, he encouraged me to call Maytag directly to see if I was under warranty. And sure enough, I was. I am very thankful to this man for saving me $500. If you need your appliance repaired, Steve is your go-to man! In addition to this, he repaired our old dryer and did it for a reasonable price.

One of the hardest things to find is someone who can install and repair appliances that is…read morereliable, does a good job, is trustworthy and communicates well. In the local area (I'm in western Nassau County), Steven's Appliance Repair is the only one I know that achieves all of these. I've learned over the years that installation services provided by companies that sell appliances a) try to do the fastest job possible (not the best job as they get paid by how many they do not how well they do them) and b) cannot do anything besides just plug in the appliance (if anything extra is needed, they will not or are not allowed to do it). Therefore, I prefer to hire someone to handle my appliance needs. I called about 10 different places - most were unavailable or unwilling to come to where I live. Steven's called me on the phone quickly and met me the same day. They clearly explained what I would need to complete the installation (including instructions for electrical work needed), purchased the necessary parts and within 2 days the job was all done. Coincidentally, my oven igniter stopped working shortly after this experience and I called Steven's and a day later I had a working oven. I will definitely rely on this business for all of my future appliance needs.

Heard about Steve from Nextdoor where he had great reviews so when my refrigerator wouldn't stop…read morerunning I called him. He was quick to come over and figured out the fan was broken so he told us to set up a fan to keep the compressor from getting hot until he got the piece in. That worked! He came replaced it and problem solved for a decent price... saved me the price of a new frig! Thanks Steve

Steve is not only a nice guy he knows his stuff . And he's fair and honest. They don't make them…read morelike Steve anymore . Allgood . He fixed my Jenn-air board and saved the wall oven for a fraction of a new one . Thanks Steve Ok update I called Steve's appliance back for a second job . My dryer kept throwing a code d80 and would shut off . Steve immediately knew what the issue was and fixed it . The dryer vent had to many bends and turn . He completely replaced it and like Majic . The dryer is operating perfectly. Stevens honest and on time .. ooo fair priced .

Been using them for years and have always been treated fair with great service. Wouldn't consider…read moreanyone else.

***CROOKS*** DO NOT BUY A THING FROM THIS COMPANY!! I needed an inexpensive part for my oven, It is…read morea Frigidaire part (I had the exact model number of the part...no discrepancies at all) that cost only $35. It is being sold directly by Frigidaire for $35, and its that price at every other online site, as well as every other parts store. He wanted to charge me $60!! When I told him it is selling for $35 everywhere, he tried to give me a comparison to buying a steak. He said, "you can get a steak for $50 or $200, where would you go?" Seriously!! This is the exact same part sold at every store. Every part with that same model number is exactly the same, unlike a steak which can vary greatly in the cut and quality. He should at least figure out a better way to justify ripping people off!

Dishonest and downright fraudulent customer service. This company will provide you with a quote,…read moreinform you that the diagnostic service fee will be deducted from the final bill, and then tell you their system made a mistake and it was already deducted prior to a quote being provided to you. They will then try to gaslight you into thinking that you misunderstood everything regardless of what your initial estimate says and pull a random number out of nowhere. Incredibly unprofessional. RUN don't walk FAR away from Mars Repair and any aliases they do business under. The individual repair techs are incredibly skilled and adequately address the issue. It's sad that they are tied to such an awful company.

Avoid at all costs. We needed a dryer repair. MARS lied about the cost (verbally said $175 on the…read morephone), then tried to pull a switcheroo and quoted us $475 when it came time to pay. They told us we misheard them, which was a lie. We pushed back, and after they claim to have listened to a recording of our initial call which proved they said $175, they lowered the price to $345. But this is messed up, they should have honored the price that was quoted to us. They are dishonest and have bad business practices. Hey help elsewhere.

Jose is great! Knowledgeable and explains what the problem was and what caused it. Had a GE dryer…read morefixed. Had the part on hand was done within 15 minutes. Highly recommend. Fair cost of repair.

Had issues with dishwasher and Jose had to come back 3x to finally assess the dishwasher is broken…read more He googled a lot to show me his findings. Like dishwasher detergent goes bad after 6 months. Would have thought he knew this basic knowledge

Seth was professional and knowledgeable. He new what was wrong with stove in 10 minute. next day…read morereturned to replace part. very satisfied with his service. Took pictures over everything and gauranteed his work for 5 years. I would definitely recommend.

I honestly was not expecting much when I called but I am really glad I did. My stove had only one…read morepilot working and I figured I was going to be looking at a big repair bill or worse having to replace parts. Seth came out, took his time to actually look at the problem, and figured out it just needed a good cleaning. That was it. He did not try to sell me anything I did not need, did not push unnecessary parts, and was completely upfront with me the whole time. What really stood out was how honest Seth was. He could have easily told me I needed new parts and I would not have known the difference, but instead he fixed it the right way and saved me a good amount of money. On top of that he was friendly, professional, and made the whole experience easy. My stove is working perfectly now and I could not be happier. I would absolutely recommend Discount Appliance Repair to anyone. Seth is the kind of person you want working in your home - honest, skilled, and he actually cares about doing right by the customer. Five stars without question.

Made an appointment for 9:00am - Noon. Called me at 12:20 said he was running lat and would be…read morethere between 2:00 and 2:30pm. Called them again at 3:00 and the attitude began. End of story, never showed up and put a $104 charge on my card that I had to dispute and cancel.

Eric was great. He came out to look at my Viking oven. It needed a part, which was very…read moreexpensive, due to being a Viking oven. His work was fantastic. I would use him again.

We strongly recommend North Shore Appliance Repair. Eric fixed our dryer on his initial visit by…read morereplacing the needed part right away. When our gas oven required service, he promptly ordered the part and installed it within two days. For both repairs, Eric was friendly, professional, and took time to answer my questions - all delivered at a fair price.