We went to look at two potential new cars we got there and the "new" cars both had about 2,700 miles on it. We were told that a specific car we were leaning towards was on the lot and ready for us to look at. Upon arrival the car wasn't even there they said someone had leased it. So we took the other car for a test drive. I noticed the backseat was dirty. When it came to negotiation morris the sales associate was able to work the number down he was very polite and kind. The manager Ryan on the other hand was noticeably passive aggressive and frustrated when we brought to his attention that we were not paying the price of a new vehicle, on a clearly used one. read more

last July, 2025, my fuel pump module broke. Had vehicle towed to Vaughn Chevrolet in Natchitoches. Had to wait for part to come in-a week-but finally received my vehicle back. I have an extended warranty on car, so I paid the deductible. I then received a recall a few weeks later and was told by the dealership we had bought our vehicle from HUFFINES in Dallas)-that since I had paid for part, I would be eligible for my deductinle. Received the paperwork, filled it out, took to Vaughn Chevrolet in AUGUST, 2025. Supposedly, Brad Stewart gave paperwork to Warranty team to send to GM Customer Care to receive my $100, but as of today, March 3, 2026, no refund. I have called them, tried speaking to Mr. Lloyd Vaughn, told he was sick- that was in January, 2026-thanks Cameron and Annie at the Alexandria office who were ZERO helpful because I've yet to receive a callback from Lloyd Vaughn. I go to Chevyland in Shreveport to get oil changed, recall is still open, per CARFAX so, GM has been emailed since October 2025 and they sent an email telling me to go back to Vaughn Chevrolet to get my refund. Daniel tells me from Vaughn Chevrolet in Natchitoches that I need to get another fuel pump module, since the ticket is still open. What a joke!!! He also informs me that the dealership has nothing to do with CARFAX-uh, if you sell a vehicle and someone asks for a carfax, I do believe a RED FLAG would be caught with an open recall---The warranty office in Natchitoches never closed the ticket. I present all my receipts, email from GM Customer care, with the email addressing me to get my money back- go in there 2 weeks ago and as of today, I have been told for two weeks that the check is being put in the mail by Nick. If it had not been for Huffines customer care liaison Pamela Tinsley, I wouldn't know that I could receive my deductible back. This experience with VAUGHN CHEVROLET has left a horrible taste in my mouth. Talk about a joke of a team MAKE THIS MAKE SENSE, please!!!!! Just send me my check without more lame excuses.....geez!! BTW, had to give 1 star because I couldn't write the review without it. read more

.I bought a new car with a cracked windshield with the understanding they would put a new windshield three weeks of trying to get them on the phone they make me an appointment to fix the peck which has turned into a crack blocking my view. Louisiana heat! So now four weeks out still no answer An I can't get an inspection sticker and it gonna cost me 600 to change windshield myself. read more

Honestly they get no stars from me. I purchased my son's first car from Vaughn's in Bunkie. 100% regret it. A week later I sent pics to the salesman, of the bumper coming off. He totally ignored me & my son was left with a jacked up bumper. Lets's not forget the fact that the salesman was trying to get with me & yes have the text messages. I recommend no one purchasing anything used from this company. Unprofessional & they do not care about you once you drive off the lot. read more

My husband bought me my (and i an 53) first ever brand new car from this dealership in November 2. They were simply PUSHING CARS. I AM STILL WAITING ON MY TAGS that could possibly cost me a10% penalty for their laziness and lack of attention to TAKE CARE OF YOUR CUSTOMERS. My temporary tag expired on December 23rd! I had a part of my grill FLY OFF WHILE DRIVING week 2 of having my NEW CAR. They told us to take it to our local dealership and still we have heard nothing about the part or when to expect getting it replaced. When my husband has called to get issues addressed... we get a RUDE CUSTOMER SERVICE REP that always seems to find an excuse for us not to speak to someone who can answer our freaking questions. SO if you are looking for a quick OVER PRICED buy and want to handle all your maintenance... repairs...TTL...etc. by ALL MEANS these are your people. IF YOU WANT TO BE TAKEN CARE OF FROM BEGINNING TO END regarding ANYTHING to do with your purchase of your new vehicle... FIND A DIFFERENT DEALERSHIP! PLEASE DON'T WASTE YOUR TIME OR MONEY AT THIS PLACE. read more

I bought my 2020 BMW X3 from Blaise Desselles at Vaughn in Alexandria! Wonderful fast experience! Lakell in finance was amazing as well! Thank you! I love it!!! My first Beamer!! :) read more

Vaughn Chevrolet GMC - 2020 BMW X 3 - Car Dealers Near Me - Bunkie, Louisiana

Went in to look at a dodge ram....supposingly on internet world it has best gas millaege. Not true ! Sales was so patient with us as we test drove numerous trucks to discover that Chevy had the best gas millaege! We left with not only a 2017 chevy truck, but also 2017 camaro !!!!!! Vaughn in Bunkie is the best !!! We are still happy with our purchases in every way !!!!! Awesome deals !!! read more

I had an appointment to bring my car in on Wednesday the Engine Light was on so I dropped it off on Tuesday afternoon. They had my car ready by 2:00 on Wednesday afternoon and the work was covered on the Warranty. Kudos to Vaughn for quick courteous Service with a Smile!!! Thank You Vaughn Service Dept. read more

Will NEVER EVER GO BACK!!! We purchased a preowned truck and since they did not have time to get the vehicle detailed/inspected before selling, they said that we could bring it in to be detailed/inspected at a later date, which we did exactly 1 week later. Pulled the truck up  so Heather the service writer could write it up and at that time I asked if they would need to get in the glove compartment for any reason due to it was Locked with my husband's pistol in it and she said no one would be getting in there and it would be fine. As soon as they brought my truck out, I go to get the pistol to put it back in the the door and the glove compartment was unlocked and the pistol was gone. I went back in to let them know that someone had stolen the pistol and for them to call the police. Of course nobody owed up to it and the police office just took a statement. There could only be 3 people that had my keys that would have an opportunity to steal the pistol. Other than the pistol getting stolen what upset me the most was no one ever apologized and the service writer was extremely rude, when I asked for the manager's name she told me I would have to get that information from the police report. Like, who says that? And of course no one got reprimanded which if I was the supervisor, I would called every single person into the office and tell them if it didn't show up within the next 24 hours they would all be fired but instead I got treated horrible. Not to mention not only did my pistol get stolen they didn't even clean the back seat of the truck. I WOULD NEVER recommend this place. It has been almost 3 weeks since the pistol was stolen and no one has bothered to call and follow up. We will definitely never go back to this place for any reason. read more

Bought a 70k Ram from them. Had issues with leaks and after they had them fixed the headliner needed changed. Was told my windshield had to be removed to replace the headliner. Warranty would not cover the glass cost but only the labor to replace at local glass dealer in Bunkie. I was going to pay for the glass straight to the glass shop. Called and was given a cost of 150 for the windshield. They called right back to tell me that I was quoted wrong and it was 340 bucks. I bring my truck in to get this over with and find out Phillis in the service department told the glass place to lie to me and charge me full cost. 340 was the glass and labor cost. I have friends that let me know what was going on. Vaughn and McCoys Glass was told they was caught and immediately started to talk to get on the same page. The service manager let me know the warranty only covered 90 dollars on the labor. After being caught I was still charged 250 for the glass. All they did was remove the 90 bucks that the warranty was going to cover and let me eat the added cost of what Vaughn should of paid. The two are definitely crooked businesses and very unprofessional. I try to spend money in a town I grew up in and purchase two new vehicles every three years but not from them anymore. read more

i rate them as poor and don't recommend any one using them because i was trying to purchase a $55,000 truck and could not even get a call back from the sales manager nore would he respond to emails. took two salesmen to locate the vehicle they said was not there and then when they did find it tried to haggle me on the price then say they didn't and went back to the price it should have been. terrible customer service the manager rich junea is a hack not even sure how he got to be a manager with zero customer service. this place is a joke for a dealership. worst experience i have ever had. read more