I recently took my dog to Avro and am very impressed. The vet is awesome…read more He spent so much time talking to me and explained things very well. He is very gentile and a very nice man. Good staff. Great clinic . I had my dog's file transferred from our regular clinic and will go to Avro from now on. This clinic was referred to me from a friend and I am so happy I tried it.

Very good vet, and the staff is great. we brought our 13 year old dog there on several occasions…read morefor check up and treatment, very friendly and knowledgeable as well as compassionate and caring. I highly recommend them.

Before choosing North Woodbridge Veterinary Hospital I did my research. I contacted 4 different…read moreclinics in the area. Asked tonnes of questions and the primary reason I chose this clinic is for the friendly staff who answered my questions, patiently, friendly and professionally. Today I took my fur baby in for his 2nd set of vaccines. Due to covid restrictions I wasn't allowed in. Before they came to take Odie, I received a call from Dr. Dominic. He was very patient and thorough. He told me exactly what he was going to do. He provided me with options, no pressure to proceed with treatments, just armed me with the information I needed to make the best decision for my family and my fur baby. When his associate came out to retrieve Odie, she was very warm and friendly. He had no issues going with her. After Dr. Dominic examined Odie, I can see his staff playing with Odie, giving him a tour of the clinic getting him familiar. Giving him treats! As Odie was being spoiled, Dr. Dominic called me back and provided me with a complete update! When they brought him to me, he was so happy! I was nervous bringing my little fur baby to the clinic and releasing him on his own but I had no reason at all to be concerned. I believe I made the right decision in chosing North Woodbridge Veterinary Hospital! I am confident that I am going to receive the best care for the newest addtion to our family. Thank you Dr. Dominic and team for a wonderful first experience.

We have recently taken over our puppy from our immediately family who realized they weren't ready…read morefor the commitment to owning a dog and with my dog recently passing I know what's involved with the French Bulldog. My family, before transferring the pup to us, had brought their dog in to try NWVH as the pup has severe allergies and they wanted a second opinion. Atopica, which is a very common allergy medication was what the dog had been using.... The Vet, knowing the dog needs this every day, issued a "repeat" prescription knowing the dog had been taking this, it had been working. Then, both the original owner of the dog and myself called to inform NWVH that I would be taking over the ownership of the dog, we first asked to have all ownership transferred into my name and address.... Which was completed.....I then asked to have the prescription in my name sent to my pet pharmacy so I could arrange for pick up as the dog needed it right away..... the prescription was sent in the original owners name which created a whole bunch of confusion... When I called back and asked for them to send the prescription again, even though they had agreed to send it originally.... Now told me that they would need to see the dog again because it has changed ownership. So, even though the dog was the same dog, the service was paid for and the prescription was issued (just under the wrong owners name so we were unable to pick it up and they were out of the country) and the dog was transferred into another immediate family members name, instead of simply changing the name and resending it, they 100% had to see the dog again, which meant another vet visit with costs involved... makes no sense at all.... It was at this point that I decided enough was enough and asked that all papers please be transferred to another clinic. It was then that we realized as soon as this clinic could potentially be losing as client.... They no longer cared about the dogs best interest... but the fact they weren't going to be making any money on this pup any further... It took 3 calls and the threat to leave a review for them to decide they would give me a "one time" prescription for the dog and that was all they would do.... And said "we are only issuing you a 1 time prescription because you will no longer be a client".... Even though my family had paid full price to obtain the prescription the dog needs in a daily basis. Not only was this just a true lack of professionalism, but demonstrated that this isn't about the customers needs, it's truly about their own.... This combined with the attitude on the phone from their representatives when all I was looking for was answers and a solution... was horrible.... With the amount of money we invest into our animals, this certainly made me feel like I had to do it their way (by keeping the animal with them) or they had no interest at all.... There are many excellent Clinics out there and if distance isn't a factor... go to Caledon Mountain Veterinary Hospital... been using them for years and they will do anything to go out of their way for the customer... North Woodbridge Animal Hospital was an experience I'll never have again... I'll also be filing a complaint with The College Of Veterinarians Of Ontario.

Dr Somer is an absolute gem. She is extremely dedicated and does not push unnecessary tests or…read moretreatment. I just wish the clinic were more central. If it's convenient for you, I strongly recommend you check out this animal hospital.

Dr. Shankar and Joti are incredibly kind people. They've been the designated vet for my cat for 2…read moreyears and counting. They care about animals and always provide patient and kind service, my cat is always treated with care. They always take the time to answer all of my questions and are very willing to help. I would highly recommend them if you want quality care for your loved animals. Thank you Dr. Shankar and Joti for always helping us out and providing such quality care and service. I really appreciate you both!

Post for awareness…read more If you care about the well being of pets, do not take them to this "animal hospital". Our dog Milo who has been in good health for the last 7 years is now deceased. After a common / simple procedure, Dr.Shankar Kothawar wrongfully prescribed Milo medications causing, heavy breathing and bloody stools. After trying to figure out what is going on with Milo and 3+ visits to this "animal hospital" we had enough of Dr.Shankar Kothawar and decided to take Milo to Dr. Dean animal hospital. Milo immediately went on oxygen followed by a blood test and x-ray; the wrongfully prescribed medications caused a hole in his stomach followed by internal bleeding. Dr. Dean animal hospital tried multiple times to get clinical notes, but Dr.Shankar Kothawar would not cooperate knowing Milo was in critical condition. After being persistent we were finally assured by the receptionist that they would send the clinical notes with in the next 10 minutes. To our surprise we did not receive the clinical notes in 10 minutes... We received them about 2 days after Milo passed away. In conclusion Milo would have still been with our family if Dr. Shankar Kothawar was more compassionate and simply has a clue what he was doing. Report veterinary's like this - https://cvo.org/

I cannot find the words to express how amazing everyone was during the saddest and most difficult…read moretime of our lives. Having to say goodbye to my beloved Ozzy after 14 wonderful years together was heartbreaking, but the veterinarian and every member of the staff were so kind, compassionate, and understanding. They treated my sweet boy with the dignity, respect, and love he deserved, making an incredibly painful experience just a little easier to bear. I will always be grateful for the care they showed Ozzy and for the kindness they extended to our family. When the time comes to say goodbye to a cherished pet, I cannot recommend them highly enough. They truly helped us through one of the hardest moments of our lives.

We looked around different vet clinics for our kittens vaccination. I called this clinic two weeks…read moreago to browsing around, they offered a good deal, like $19/vaccine for the kitten. I talked to my husband and last week, we called them again, they updated the price to $29/vaccine + deworming drug. The price increased rapidly. The first time visiting with free checkup up to 2 kittens. But 2nd time visit will require the checkup fee for 10% off. We had 5 o'clock appointment, and there was no client there when we walked in. We filled out the form for our kittens. We were asked to wait at Room 2. The staff came in for weighted our kittens and asked normal questions about our kittens, which were sorta details. Then the doctor showed up. He was pretty nice and patient to check our kittens, after that, he vaccinated them. However, he didn't find out our little girl has hernia before. We mentioned that he said it is pretty small now, not too obvious. And the boy also has a little bit, which both are not a problem now, we can watch first. He also explained nicely about the external deworming and internal deworming drugs, which he would recommend to take the external one would be more valuable when we concerned about the price. They also did the nails cut for free. I would recommend this new vet clinic, if anyone lives around the area.

Dean Vet is the best place to bring your bunny! The staff is very kind, follows up, and answers all…read moreyour questions. I trust them completely with my bunny's care.

Dr Dean retired and the new crew is very polite, but I didnt like their approach, always trying to…read moresell more than necessary services and products. My dog had a pink eye with some discharge and I went to the the vet to be able to get the medicine, but than the vet started to offer other things: - Two exames for the eyes, one costing 300 and the other one, 60 for each eye. - Tablets for ticks. I said no, I have it already. - Diet plan. I wanted only the drops for his eyes, that was it! When I went to pay for the consultation and get the medicine, they had included also an "oil" for his eyes and some wet pads for pets - these two things are more expensive than the simple eye drops my dog needed. I just paid 250+ dollars to get out of there, and I just wanted a 14 dollars eye drops. Well, I felt very disappointed and I already miss Doc Dean, she never offered me any unnecessary service or treatment. I hope she is enjoying her retirement. I am considering looking for a new vet for my dog as it looks like the vet is so eager to make lots of money on added and unnecessary services and products not required or requested.

***HIGHLY RECOMMEND***…read more Dr. Brar is a professional vet, so kind, compassionate, and caring who you and your pets can trust to give your pet the care they deserve. We were not current clients but he treated my cat (and us) like he been our vet for years. We appreciated very much he came to our home the same day and took the time not rushed at all and so helpful and caring during the visit. His professionalism and love of animals were very obvious and his way with my cat was extraordinary. We are forever grateful, we definitely will use his services again. Thank you Dr. Brar for helping Nino our cat and helping us, his family.

Doctor was very caring and compassionate. I had called him in the morning to put my dog to sleep…read moreand kept in touch with me several times throughout the day until he had an available time to come to my house. Before and after he euthanized my dog he asked if I had any questions or concerns, very professional & caring during a very difficult time.

Great clinic, highly recommend. We've been taking our dogs for 8+ years! Dr. B and staff are always…read moresuper caring in person, via email and phone.

Changes front desk workers so frequently that i no longer know who i am speaking to, almost every…read moregirl has an attitude issue, covid protocols are lifted and people are still forced to wait outside while their pets get stressed out during procedures, you could stand outside the door for minutes while the girls just stare at you and do not accommodate.

I've taken my animals there for many years. I find them to be very thorough and efficient. The…read morestaff is very friendly and helpful. Everything about my animals is explained to me in a lot of detail. I would not continue to use them if I was unhappy about anything. My animals mean a lot to me!

AWFUL EXPERIENCE!! INCOMPETENT DR AND UNPROFESSIONAL FRONT DESK STAFF…read more We had an emergency with our cat and went to this clinic urgently. The female doctor on duty admitted they had the capability to perform the emergency surgery, but refused to do so because she "just graduated, and an emergency clinic could do the same surgery". Despite refusing treatment, we were still charged $90 just to be told to go somewhere else. There was absolutely NO urgency or compassion shown. The front desk staff was completely unhelpful--she handed us a phone number for an emergency clinic without an address or any further guidance, simply saying, "call there." After INSISTING on a list of 24-hour emergency clinics, we were given locations that were NOT 24-hour facilities. We visited four of them between 5-6 PM, and ALL were closed. Because of this complete LACK OF CARE, misinformation, and incompetence, our beloved family pet did NOT make it. Time wasted finding an open emergency clinic cost our cat their life. Please, do not trust this place with your pet's life. We will NEVER be returning.