WARNING: Do not shop here! They refused to do a return when…read morethe product was: 1) Bought two days before! 2) Returned with a receipt! 3) DEFECTIVE! They took: "Management may exercise discretion and reserves the right to refuse a request for a refund" as an excuse to refuse even a legitimate return! Do not shop here unless there is no chance whatsoever of you needing to return the product! They care nothing for the consumer! They are not interested in: "Your Health Is Top Priority!" DO NOT SHOP HERE! There is a Shoppers directly across the road, a Freshco on Major Mack/Weston and a Walmart just past Freshco. There are better options! DO NOT SHOP AT REXALL!

Having major heartburn on New Years Day and realizing NOTHING is open....panic set in. Drove all…read moreover Vaughan attempting to find someplace, anyplace, open on that day (other than venturing into Vaughan Mills). Was driving by this place (on my way home) and saw their lights on. Went in and holy cow...sales galore ! Antacids were on sale.....2pgs of 100 tablets for $5, 6 boxes of Keelex on sale for $3.99, milk (3 bags) on sale for $3.49....left the store with far more items than I went in looking for. Staff were friendly and the staff member even pointed out that the milk expired in 2 days (which was switched for another bag that expires mid January)

Purchased item in the evening with the sign that it was for sale. Checked the bill after I got home…read moreand was charged the full price. Went in the next morning to clarify the price and for sale sign was still there for item. Spoke with the rude manager and let him know of the issue and asked me why I did not check bill at the time of purchase. I asked why your location is putting up sales signs ahead of the sale. He rudely pointed me to their cashier sign that requested patience. Sorry, this is not good customer service in my opinion.

This rating is for the Beauty department…read more My GP recommended a specific brand OTC cream. He gave me the brand name, Cera Ve. He warned me that the price range would be around $30/lb. Well that's serious money in my book (unfortunately.) I came into the store between 9-10a.m. on a Thursday. It wasn't too busy, to my relief. On the other hand, I wanted to be sure to get the right stuff, and wanted to check with the Pharmacy that it wasn't physically behind the counter before hunting the aisles. I took my place in line, and began to wait .. and wait. I have no problem letting her serve the current customer first, go ahead take the time necessary to do your job. After the customer walks away, however, she continues to really take her time. I stand, and wait...keep waiting...there are people adding up behind me. Finally I get so annoyed I need to start making conversation with the customer behind me. As we begin filling our own time void, the staff immediately decides to continue with someone else not in line. THEN I get to hear that it is indeed not kept behind the counter, but on the shelf. Once I hit the aisle, I do get a staff who is available and takes the time to answer my questions about the various formulations offered on the shelf. She had good knowledge of the different ingredients and their applications. I was finally able to purchase what I needed. I should have made more effort to remember her name as I would go look for her next I came back. Good service with an appropriate knowledge level.

It sells over the counter medication, cards for occasions, lottery, has a pharmacy, and for most…read moreimportantly for me it has a Post Office. It's been here forever. I only go here for the post office because anywhere else in the Thornhill area it's super busy except for here. :) Never had any issues I find all the personnel working here very capable.

I cannot put into words how great the staff is here. They explained everything so well as I am…read moreundergoing fertility treatment. I spoke to 3-4 different people every time I called, can in and got excellent service from beginning to end. I drove 45 minutes and would do it again to get treated like I did. Alice you are the best!

3.5 rounding down to 3…read more I needed a specific item, namely, food grade mineral oil to treat my wooden rolling pin (and cutting board, etc.) I had been looking online to see who carries it (no particular brand) for the lowest price. I didn't feel like paying $20/250 mL bottle for Paderno or other kitchenware brands, and sure enough, I found the Equate (Walmart generic brand) for less than $5/473 mL bottle. The online inventory said 20 in stock at this location. This location is actually the replacement for the Walmart that was housed a few hundred metres away on Millway Avenue. I like the new store as it seems bigger, and more easily accessible. There's plenty of parking. They have online shopping pickup lanes that are decently serviced. And of course, it has the usual McDonald's. When I went in and made my way to the Pharmacy section where I was guessing it would be, I approached a staff to ask. Turned out she was order picking and didn't know, but she did make sure to direct me to the Pharmacy desk to ask. I was able to find the right spot, but there certainly weren't 20 pieces. In fact, it was empty. In my hunter's desperation, I found one last stray bottle wedged all the way at the back. Omg was I made happy with that catch. Really, Walmart? What, is this a box of 20 on the dock waiting to be stocked? I made a beeline to the checkouts and definitely wanted a human cashier. Both the order picking staff and the cashier were courteous and pleasant. Add this to the fact that there's a $5 surcharge to order online and pickup in-store, and there are a few reasons why I usually prefer to interact with real people in the world. It helps that they're open till 11pm. I've begun to find some crazy higher prices for items at Walmart. It's no longer a no-brainer option to save money. Check your price points before buying here.

This location is huge and clean! Staff is friendly and willing to help out. The store has plenty of…read morechoices of clothes and food and the prices are great. Overall experience is great. Will definitely be back here.

Attempted to contact via email 3X, no response. Our dog…read morepassed away and after 2 emails to them, they phoned us asking if we needed more meds less than 30 days after we ordered 90 days of Medication. Our dog isn't alive, why would we need more meds. You clearly tell people to email you and yet you don't respond unless it's for a sale. We are heartbroken for our loss and all you want is another sale. Very disappointed in your lack of compassion and ability to respond to a non order email.

Amazing place!! Saved my dogs life for real! Everyone should go through this place! Sent me the…read morenecessary thyroid meds I desperately needed for my dog! Sooo happy right now!

Excellent service with a very friendly and knowledgeable staff! I've been going here for over the…read morepast 10 years. They have a doctor's office next door and a post office in the pharmacy so it's very convenient to get a bunch of errands done at once. A wonderful family owned and operated business.