Stayed for one night as a pit stop to main destination. South Boston is a quaint little town…read more Clean and inviting atmosphere in lobby/food area. Staff friendly enough. Our room did not have a tub, but was a stand in shower, fine but interesting to see. TV had internet tv available and that was nice. Pillows a bit too soft for my taste but all hotels are like this. Continental breakfast was greatly disappointing. It was very standard and bland. Coffee only had half and half, no flavored creamer options. Besides the food, I would stay there again.

One thing I can not stand is an unclean bathroom. When I took a shower I noticed the bottom of…read moreshower door where it slides was unclean. When I finished showering I took my soapy wash clothed and wipe the area and the dirt was on the clothed. In all of my years of staying at a Marriott property and being an Elite member with over 250k points, this is by far the worst bathroom. For as much as this room cost I truly expect better.

Clean, sanitized in high-temperature wash Face masks…read morerequired for staff in public areas Hand sanitizer available to guests & staff Regularly sanitized high-traffic areas Beautiful estate. Nice tavern with indoor and outdoor dining areas.

We came to stay here for the cantaloupe fest and trying to get our room was the most dramatic…read moreexperience of my life. We got told to go to a million different places on the property and then we we were finally on track to find our room the owner of Berry Hill came up to us and told us the room we had booked was no longer available. She said that "an employee who no longer worked there" booked us in a room that isn't available for the weekend of the festival. She was incredibly condescending and was acting as if we did something wrong. They ended up putting us in a room that was much worse and smaller that the suite that we had booked. There was no apology for the mix up-- only the owner being rude and unkind towards us. You would think that she would want to make a good impression since this biggest weekend of the entire year for this resort. Besides our terrible check in experience, the hotel was nice. There were scratches on the floor but we had a nice balcony and big windows. We did find an ant in the bed though.

Two stories,entrances, outdoor seasonal pool…read more This property was completely refurbished within the last year, and rebranded as a Quality Inn. My king room was quite spacious, and included a recliner with a back massage feature. Very nice to enjoy after a day of work! AC worked well on a summer day. Bed was comfortable. Wifi signal had a couple of minor connection problems, but overall worked well. Overall pleasant stay.

Dirty and disgusting. Bathroom had bugs. Staff forced us into a smoking room and refused any change…read moreafter we booked a non smoking room.

This place is my preferred place while in SoBo. The location is great (food, shopping and even a…read moredollar store in walking distance). The staff is great!!! Finding a room in SoBo during the week is often difficult with the construction crews in town, but when my mom passed away, the staff, who by then knew my name/face, made sure that I had a room for as long as needed and I will be forever grateful to those ladies. After I checked out I left some important papers in the room by accident and a few days later they showed up in my mail at home!!! Which means that someone went out of their way to ensure I receive those papers and that is RARE to say the least. I stayed there so often, it started to feel like I was part of the family...lol. Thanks to the entire staff!

The first room we were assigned to had several issues. The tub had a crack, the door would not…read moreclose properly, and it was infested with ants. The second room was not much better. Once again, the door had issues with closing properly. There were black burn marks on the shower curtain, there was a smell so bad that I needed to buy air fresheners and candles. The towels and linen had stains and looked dirty. I had to go to the Dollar General behind the hotel to buy towels and wash clothes. Day 3 of our stay, we spotted a roach and had to move our bags to the car for the remainder of the stay. Unfortunately, that was not the only roach we saw during our stay. When we told the front desk, the lady shrugged and looked bored as if to say Not my problem. On our last night, their someone in the room above us blasting music for hours, it didn't stop until 4 in the morning. Once again, when we brought it to the front desk's attention, we were ignored. This was truly a horrible experience.

I really honestly hate to do this because the people there are absolutely phenomenal. They are so…read morepositive. They are so helpful. They are kind and they are absolutely wonderful. However, the room itself I do not believe was properly cleaned. We open the drawer, and there were some old open Doritos, as well as some children's gloves. There was dirt on the wall by the trashcan. The windows were disgusting. The shower caulking is all brown and some of the tile and trimming is falling off there's scrapes and bumps in the wall that look like they need to be repaired. The bed looked very clean. It felt very comfortable and we were there for a karate tournament so we did not bother to complain about it all we didn't plan on using all that other stuff. The breakfast was great. We do not eat pork so I wish there would've been some non-pork meat but the lady that works at in the morning is absolutely fabulous. She's so friendly. She's on top of her game. She's always refilling things asking how she can help making conversation with you. There's toast, bagels, butter, cream, cheese, cereal, gravy, eggs, sausage, oatmeal, coffee, like six types of teas three different juices, cold and hot water a toaster probably more oh and muffins it really was a great breakfast. But probably the best part about it is how friendly the lady is that runs it and how dedicated to her job.

Our family booked the Clarion Pointe South Boston for a large family reunion, with relatives…read moretraveling from Baltimore, Washington State, Philadelphia, and South Carolina. Unfortunately, what was supposed to be a special trip quickly turned into a nightmare. From the moment we arrived, the property appeared poorly maintained. There were large bugs in the lobby, no air conditioning, a filthy pool area with a rat trap, and staff who were not dressed professionally. But the rooms were by far the worst part. MOLD. MILDEW. RUST. BUGS. HORRIBLE ODORS. We found mold in multiple rooms, including around tubs and showers and outside room doors. The smell of mildew was overwhelming, and some carpets felt damp and sticky. We were literally moved from room to room trying to find accommodations with "less mold." One of the most disturbing comments came from the manager, who told me my room only had "a little mold, not a lot." There should be ZERO mold in a hotel room. This was especially concerning because our group included a cancer survivor and children with asthma. Several of the children experienced coughing and wheezing at night and needed nebulizer treatments. We had to purchase our own bleach, Lysol, and cleaning supplies just to make the rooms somewhat tolerable. The ice machine was dispensing ice with visible dirt particles. An exterminator sprayed the lobby while guests were still present. Staff were spraying Fabuloso on the carpet to address the horrible smell, which only seemed to add more moisture to already damp carpet. We also witnessed extremely unprofessional behavior from staff, including a cleaning employee smoking inside a guest room. Management's response was just as disappointing as the condition of the hotel. Instead of taking responsibility, we were initially offered only 10% off at a nearby bar. We were eventually told we would receive our money back, but when we left, the new acting manager said he was unaware of that agreement and that we should wait for an email. This was not a minor inconvenience. This was a serious cleanliness, maintenance, and customer service failure. Do NOT be fooled by the pictures online. Our experience was completely different from what was advertised. We traveled from multiple states for a family reunion and deserved a clean, safe, and comfortable place to stay. Instead, we spent our trip dealing with mold, mildew, bugs, poor sanitation, and dismissive management. I would not recommend this hotel to anyone. If you would like to see videos and photos please let me know. I am creating a Tik tok and instagram to expose this place. As they refuse to give us nothing back

The hotel is older and is in need of a major renovation. Staff was very friendly and nice. I loved…read morethe shampoo and conditioner dispensers. The room was gross. We looked behind our bed and there was trash and someone's fake nails. Our feet were black from walking on the floor. I think they need to shampoo their carpets every once in awhile. The buildup in the bathroom was disgusting. The water pressure literally sucked. If you have thick hair, good luck. Very noisy and loud!!! They have people who live here and they are extremely loud by blaring music and letting their kids yell at the top of their lungs. If you're gone through the day, it's not bad but if you're here all day and night, you'll be disturbed especially if you're trying to get your baby to take a nap. The tv kept cutting in and out. Parking was terrible! I'm shocked there wasn't any accidents during our week stay. I loved that there was a table in our room and the mattress was actually really comfortable. The A/C worked great. The fridge worked great.

Place was totally nasty. From the bathroom mirror looking like someone had been spitting toothpaste…read moreon it for months to the tub floor being black from lack of cleaning to the curtains not staying on the window for the front bedroom window. But the last straw was when the cockroach's started coming out. It was one of the worst experiences I've ever had. If you are totally looking for a completely sleazy experience this is the place.

Very quaint roadside motel. Comfortable beds and most rooms feature full cable television. I stayed…read morehere for 2 weeks and was surprised to find a piece of delicious chocolate candy (wrapped in plastic) on my pillow every night. It was a very nice feature to include, but it did surprise me a few nights. Towels were a tad too small, but there were more than enough available. Not much to do nearby, so bring a frisbee or your golf clubs and balls. Ice machine needs to be fixed - door was very difficult to open and close.

This motel is disgusting run down sh*t hole all 3 rooms we have been in have smelled like smoke…read morefrom cigarette, there was a bullet hole from our room into the next room our coworkers stayed in. The rooms was filthy as the heater unit was filled with ashes from cigarettes, the trash never got taken out, the bed sheets had cigarette burn holes all over, the bathroom hasn't been cleaned since the place opened I don't think. There was 2 inches of black sh*t in the corners and the walls was covered in a nasty black film and mold. This place is not a place to stay it's a rats nest stay away!

Extremely poor example of a Wyndham Property. It's a MOTEL hardly a HOTEL. Allowed to check in but…read morethere was no running water for hours. I missed the event I was to attend because I could not bathe. Why not tell me there's no water before I check in? Staff extremely uncaring. My room also had no phone. I had to go back and forth to the front desk to ask questions and request items. They did not care I had mobility issues nor cared about my stay. They shoved a phone at me to hook up (dirty phone) but neither outlet could produce a dial tone. They shrugged shoulders... They didn't care. Spend a few bucks more and go to the MARRIOTT FAIRFIELD next door. You'll get all your basic services, cleanliness,and the consistency of a Marriott property. This is a dirty motel that caters to road work construction workers. Fair warning. All communications to this motel have not been acknowledged. Good luck. Barf.