Unbelievable experience after many years and many doctors and feeling incredibly defeated I…read morerandomly saw ads for this place and figured what do I have to loose. After one visit with Dr Hefler figured it out. By this point I'd already had 6 MRIs from other doctors meds, injections to no avail. He called me with the news himself not a nurse. I couldn't be more impressed and grateful. I couldn't be more grateful to him after years of debilitating pain someone finally figured it out. He then referred me to Dr Greene for surgery another fantastic experience. All in all I will ONLY ago here for any orthopedic needs and send everyone else here. PT employees are fabulous, nurses and desk staff always made a pleasant experience. Highly recommend.

Beware Dr. Paul Tomaszewski. He is fake all the way through but plays it close to the vest. Even…read morehis scheduler does not know that when telling a patient he will perform shoulder surgeon, he has no such intention but is too (pathologically) scared to reveal this to the patient and tells his well-meaning scheduler to schedule a high radiation CT scan. The only glimpse of the truth the scheduler gets is when asking the patient if Tomaszewski discussed the results of the test and learns he has not. T. strings his patients along when showing up for supposedly pre-surgical visits, maintaining his friendly facade, one of smiles to conceal ill-intent, not being at all specific about the procedure he supposedly is going to perform. When everything coalesces as irregular and the patient asks this provider if everything is okay, not a word is revealed that no surgery will be done. Nothing is okay when complicated shoulder surgery is involved. He comes up with one delay after another. Patient services tries to help the patient but he fakes out patient services too. When trying to make progress and ask if the provider's PA can be present in the appointment, the disingenuous response is that his PA sees his patients by himself. Patient relations called the PA to arrange an appointment with the PA who admitted that he does not meet with any patients independently. Dr. P.T does not want the PA to know that he never explains anything about the procedure or what to expect. When asking to buy equipment sold in company store, Tomaszewski says only he can bring the patient to the store and he sees patients and there's no assistant to fill in when he knows all along that there is an equipment rep that he is supposed to tell the patient about. The equip rep learned of his story and was perturbed. Tomaszewski has no role. He tells patient relations who the patient needs to contact to confirm the culminating pre-surgical visit will occur, because he won't return a patient's phone call, he tells patient relations to tell the patient they do not have to show up. The patient must to learn how to proceed and finally learn details about surgery. Once there, the provider alleges he did not return the call as he knew the patient would show up. He is evasive about his past experience with the procedure in question. In fact he's evasive about his background, having come from a factory-style NYC hospital to work in a holistic environment. He keeps saying surgery will happen so the patient doesn't make other plans but gets worse during the season-long wait until he sends a surgery order replacing visit notes which states to feel free to call before surgery if any questions and then when calling he admits the claims on the order are wrong and he is not performing surgery. The patient learns NOTHING from him. I invested much time making all of the arrangements for surgery, then having to apologize to all my helpers. The only way to talk to him is in an appt. He says he refuses to look at or respond to portal messages but his scheduler reveals he gives him his portal messages daily and he reads them. He won't respond. The secretary confirms he reads them every morning. Recent development: Someone new at ONS. Her name is Barbara Santoro. She's strictly administrative, also having worked in NYC typical impersonal style environment and unfamiliar with what distinguishes ONS in general, save for Tomaszewski and now her. In contravention of patient relations' genuine role of patient advocacy she believes when a provider engages in misconduct, the victim of it should be banned. She learned patient services is trying to intervene in recognition of a problem with this provider. Santoro, totally out of place at this office, acting to change its nature and undermine just moved this provider to a new location, rather than arrange his discharge. This worsens the problem. Now a new group of patients will be subject to his deceptions which are known and about which he has been spoken to. She discharges the victim who lost months, went along with fakery, showed nothing but respect knowing something is wrong. She ensured that he can victimize more because he brings in money at least for 1 appointment, never mind the right provider is there, and providers at the same place recommended others to me who can help. She canceled my appt with one to ensure I am denied help and the problem provider is protected, meaning patients are at risk. She ensures you're denied care, a 1st for this place, and that a problem provider is retained. Don't seek help when you discover any provider's irregularity here. With Dr. T it won't show on the initial visit. Just don't do a CT scan. You won't have surgery. Just see another. No matter how much harm this provider does, Sanoro's agenda is to protect him and remove the insightful patient. Don't be fooled by her asking you about the problem. It's not to help but undermine you.

Waited almost 2 hours no communication . Then when taken was told the ultra sound tech had left …read more Would not take responsibility. said sorry . That was it . I was speechless after sitting in waiting room for almost 2 hours . This shows me and should you how their organization is run . Doctor seemed completely out of touch . Do not go there . Wanted to post 0 review but this app would not a-low. So I put 1 star . Which is not true . It's 0

Horrible place!!! Made me wait FOREVER and then the "medical assistants" didn't even speak English…read more I also saw an IV bag hanging there that was partially used, so I was wondering if they were using that same one (with the same tubing) for the next patient. The thought of that made me SICK!!! I ran out of there because all of these issues gave me a panic attack, and they started calling me to try and convince me to come back. They obviously have PLENTY of business, but they are so greedy that they didn't want to lose ONE client. This place is BAD NEWS!!! RUN the other way!!!

Just had a procedure done at the Wilton Surgery Center. The staff there are wonderful,…read moreprofessional and efficient. Everyone from the front office staff to the clinical staff were reassuring then followed up with providing me with excellent care. Also, the facility itself is conveniently located. It's clean and provides a personal touch that big hospitals lack. Id like to thank each and everyone that I encountered today for the work that you do with such care. Thank you!

Terrible. They had been requiring unnecessary anesthesia to pad their bills. This had been going on…read morefor years until the insurances caught on and stopped it. That not only caused excess billing, but also made it much worse for the patient. Not only the negatives of excess anesthesia, but, they used that as an excuse to insist on patients having someone give them a ride. They also insisted it not be a taxi or Uber. Who then is left? A company called Care Rides that they were affiliated with, and charged enormous amounts of money. One time a patient couldn't afford Care Rides so he had to drive himself home, which he did with no problem. Then Wilton Surgery Center sent the police to his house, claiming that he was driving under the influence of drugs. Now the insurance companies have caught on to the unnecessary anesthesia, and stopped it. Thus, Care Rides no longer operates. In addition to this aforementioned horror, service is rude and all around terrible. The phone is often not answered. Messages are often not answered. Appointments are cancelled same day. The staff is often rude and insolent. Hours are limited. Forget about anything like going after work. Count on missing a day's work if you go here.

I recommend this practice for its excellent treatments. I have been a patient for over 20 years…read more The staff is well trained,knowledgeable and very consistent and considerate. They are immediate care as needed and have some diagnostic equipment to further support and accelerate your healing process

I have been a patient of Greenwich Urgent Care for many years. The staff have always been…read morecourteous and kind...very prompt getting me in and out. Dr. Gabriel is the best! Truly one of a kind. He has excellent bedside manners! He is always attentive and patient while listening to my concerns. While I am no longer living in the tri-state area, I am grateful I can call and speak with Dr. Gabriel for medical care. Yes! He is that accurate & spot on with diagnosing and treating my health issues...especially during COVID! I wouldn't go anywhere else! Thank you Dr. Gabriel and staff! BTW - I would suggest buying an iMaskplus while there... the best mask ever!

The nurses are amazing! All the staff are kind considerate and wonderful. Thank you so much!read more

This was my first visit to the urgent care facility in Armonk. I was greeted by a competent and…read morecourteous staff who dialed me into the facility. I was seen by Dr. Bregman who quickly and correctly diagnosed h problem (Ear Wax blockage) and promptly flushed out he offending wax. The entire event from the registration to the procedure was done competently and professionally. I was highly impressed. Dr. Martin Healy DMD

Do yourself a favor and keep looking for a doctor, even if you've been referred to this doctor,…read morejust don't do it! You'll feel like me, uncared for. The front office staff is completely disrespectful, rude and disorganized. They don't know what you're there for and which appointment is which. I basically felt like I was a pushover and "just another number". The minute you walk into the place it feels like time stopped for them in 2007.. I think I even saw a magazine the from 2012.. that's beside the point. I am about 4 months and everything was going fine until I got a call from the office saying I missed an appointment early on that day. I immediately asked how is this possible, I only scheduled one appointment that was two weeks away. Grace who was on the phone continued to argue with me saying I definitely missed it so I continued to defend myself and say I never missed an appointment nor was I ever late. She said "you missed it and that's that". Knowing I am pregnant and obviously stressed and super uncomfortable and didn't care to diffuse the situation instead kept arguing. She finally said there's an opening tomorrow and I can come in. I agreed and hung up the phone in an even more stressed out state. But it was settled. A few minutes later I get a phone call from the nurse Shirley who by the way pretty much runs the place and often plays "doctor". She immediately says she doesn't like the way the phone call went with Grace at the front desk and wanted me to apologize if I wanted to continue going there . I quickly said no thanks and hung up. She then tried calling again and again until finally she left a nasty voicemail asking how I'd like my medical record sent. This was below the line !!! I started thinking about what just happened and was in total disbelief. Did they forget I am the patient? That I am pregnant and stress should be eliminated? So if I did miss an appointment and maybe forgot to write it down was that a reason to act the way they did? Terrible!!!! I am now in the middle of my term and have to start all over... that's stress !!! I had the pleasure of meeting Dr. Viscarello once, it took 2 hours to see him. Yes that's how long you have to wait to see a doctor, after months if going there. So my suggestion stays.... Keep away

Forever grateful for Dr. V., Shirley, and their entire team who took SUCH great care of us at…read moreMaternal fetal care. From the front staff who was incredibly sweet and accommodating to my work days/hours to get me all the appointments I needed (the last 6 weeks of pregnancy I had to go 2X per week!), to the ultrasound techs who spent the time to ask the right questions and even take the time to get me some GREAT photos, to the nurses who made you feel so comfortable and took the time to get to know you personally, to Shirley and Dr V who I can't say enough wonderful things about... when I first met Dr V it was when I was pregnant with baby number 2 that ended in the miscarriage due to medical complications. Dr V saw me the very next day and spent the whole night doing research and reading up on situations like mine bc it was so rare. THAT is the kind of doctor he is. He came to my appointment PREPARED. Ready to help me, make me feel at ease, and give me his best treatment recommendation when no other doc knew how to proceed. With my pregnancy with Skylar (7 weeks ago), Shirley made the decision to deliver on the spot with the information from my appointment that day. Because she did, my daughter is alive today! Turned out that there was a knot in her Umbilical cord! Dr V had a flawless delivery and now he has some fun "knot" photos as a souvenir. ‍ #nothingbutthebest #lovethem

How do I describe how incredible of a labor and maternity experience I had here?? It was the hotel…read morewe were sad to check out of! I was in labor for three days and stayed at the hospital for five and my husband and I still rave about how well we (plus our girl!) were treated. What a warm all-star team, from our midwife Linda to Katelyn our nurse and our OB Dr. Shaw, who made giving birth one of the biggest, coolest, bravest things I could do. I'd always heard that Northern Westchester has got a great labor and delivery dept but this went beyond anything I dreamed. Plus, the food is unreal. Feasting on salmon, chicken quesadillas, pancakes, and green smoothies pre and post-birth? Your own room? 24-hour nonstop help and advice? A first-time-parent's dream. 5 stars!!!!

I went to er because i fell on my breast bone and rib. Then did ekg that didn't come out normal but…read moremeant nothing cause they didn't even tell me. Didn't do mri but a chest xray which they know misses . several things including bone bruise or occult fracture the same with my hand. It's two weeks later and I'm still not feeling any less pain than I was.. neglect

They are the absolute worst, I don't even know how these people are still in business!…read more They had my name wrong in the system so I wasnt able to have access to pay a medical bill. I went to the office and called customer service numerous times, no HELP! After 30 days, you want to know what they did? They sent my bill to debt collectors and the only way I found out is when the debt collector sent me a letter! They SUCK and I would avoid them like the plague the BBB needs to shut them down! Never going again.

Dr. Kowalsky repaired my shoulder after a catastrophic injury requiring the latest of techniques…read moreand devices. My shoulder is functioning at 100%! I did my due diligence of the many qualified surgeons in our area and so pleased I chose Dr Kowalsky.