The bartender (Lexi M.) that served us was very unprofessional, non-attentive and rude. She had an…read moreugly tone of voice, and you could just tell she didn't want to be bothered. She didn't know the bourbons that they had, and was unwilling to name them for ordering. They ran out of lemon juice to make drinks with, and didn't offer any substitutions or suggestions for another drink. Overall very disappointing experience for the price of the drinks.

I have visited this historic place over 15 times in the past 20 years and this last weekend left us…read morea bit disappointed. First of all, the hours of the Tack Room... which if a fantastic experience, have been cut back. I was shocked to hear their top shelf bar closes at 10 PM on a Saturday night! Then, the formally great breakfast buffet was below average. After that the courtyard hot tub did not work. When we asked question about all the changes we were told "new owners" every time. The good news is that the staff is all still awesome and try to help all they can. We spoke to two other large groups who were down for their yearly trip and they joined is in their open disapproval of the changes. The bad news is that new owners are clearly trying to cut cost and it shows. I sincerely hope they soon realize that both the La Posada Hotel and Laredo TX are quite unique in their international hospitality and traditions. They have always been so very welcoming and helpful, a main reason for the repeated trips by those who know and love it. This place has been recognized numerous times in both magazines and television programs and I hope the new owners figure out they have a gem that needs to be left to run as it has in the past, or they will lose it. I have done business in Laredo and Mexico since 2007 and speak with some experience that the worst thing groups or large corporations can do is try to "Americanize" Laredo.

My experience here was alarming-if you have a family, children or your a woman alone STAY AWAY…read more We have a company & we had paid for two weeks while I was there the experience I had this past Sunday was so alarming! I was sitting on the bed & at 2pm exactly I had an employee (a man) open my door with his own key to MY ROOM with NO post warning! NO KNOCK! He just opened the door , I was literally STUNNED & he just looked at me for a moment & I said who are you? He then took a step inside the room ! Thankfully my husband was coming out of the restroom & stared him down that is the exact moment he said he worked at the hotel and was checking the room to see if it was empty? I then said -Empty?? I paid for two weeks ! HE HAD NO IDENTIFICATION NO ANNOUNCEMENT BEFORE HE OPEND THE DOOR - NO APOLOGY AT ALL what I said to him calmly was "You really should KNOCK before entering ANY ROOM" he looked furious at that point and SLAMMED the French door so hard it shook ! I CANNOT fully explain the shock I felt and as this sinks in ....it is sickening to think about the WHAT IF ? I was ALONE in the room or worse if there was a teenager or children alone in these rooms. STAY AWAY they pay no attention to you here , the staff in the front has no sense of urgency to help or clean these rooms. If there was no start to give that is exactly what I would have put down!

What a surprising gem. For an inexpensive hotel it was amazingly lovely. Room were spacious and…read moresuper clean and the staff were super friendly and helpful. The place has a free happy hour (beer, lemonade, nachos and popcorn; also limited menu to order dinner if you like) from 6-8pm which was nice. Great location just off the highway with stores and restaurants within walking distance.

I love this beautiful BnB. I stayed there for the first time this weekend for the sister City…read moreFestival. Absolutely beautiful. My room was terrific, the staff and owners were delightful and the breakfast was to die for! I am sort of fussy and everything about Laredo Mansion was perfect! This is my hotel of choice in Laredo.

Great little gem in Laredo. Contactless check in but are readily available to answer any and all of…read moreyour questions via email.

This terminal is definitely on the smaller side, but the one massive plus here is the parking…read more Unlike other locations, the lot here is huge and it is actually easy to find a spot, which is a major relief. Unfortunately, that's where the praise ends. Don't get me wrong, the lounge does have nice recliners, but it completely lacks that "home" feeling. It's just uninviting, and not a place you actually want to hang out in. It's a shame because having the space for great parking is a huge win, but corporate still fails to invest in making the inside feel welcoming for the drivers. Still choosing to sit in my truck over using their facilities.

Very beautiful rest area very tranquil and a beautiful site for a rest stop they had many different…read morewater spots and lots of parking . This place was magical

Clean restrooms. Unique and wondrous structures. They…read moreremind me of a Mosque. The Fountain and small ponds are nice, although currently they are working on the ponds, but you can see promise of something good there. They do have a tourist and information center open between 0800 and 5pm. Plenty of open spaces to wander and marvel at the beauty of the landscaping and architecture. First time in years I could actually stop and check this amazing place out. It is definitely worth a stop.

On Friday Oct 26th, 2018 my wife and I drove to Laredo from Eagle Pass specifically to talk to a…read moretravel agent. The agent we talked seemed willing to help us with our cruise to the Caribbean. She asked for our date of birth, address, our cell numbers, and my email address. She said she was going to research and get the best possible deal. She told us she would email her results later that afternoon. We drove back to Eagle Pass and did not receive any information on Friday. 1. We never received an email 2. We never received a curtesy call 3. We never received a follow up call We wasted 4 hours and gas money going to Laredo for nothing. Update: I sent an email complaining to the agency and the travel agent called us with an excuse. Too late I decided to go online and book the trip myself. The travel agent L.T. made Lozano Travel agency look bad.

Excellent! I have always traveled with this agency with no problems. I always travel with peace of…read moremind and make my trips magical! They help you book the best hotels while staying within your budget. Very friendly agents, they answer quickly to any doubts by email or phone. I highly recommend Lozano Travel.

Laredo Charter Buses & Tour Bus Rental…read morewww.956tours.com 1202 Santa Cleotilde Ave Laredo TX 78040 800-249-5811 956-220-7536 tornadotours@hotmail.com

This morning I arrived at the bus station at 7:25 am to take the 7:35 bus to Houston, where I had…read moreto pick up a car by 6:00 PM. The ticket I purchased on line didn't work, so they gave me a new ticket for cash. I noticed that the new ticket was for a 9:30 bus. By 10:00, the bus still hadn't arrived and when I asked, I was told that the bus was stuck in customs at the border and would arrive in a few minutes. By 10:30 the bus had arrived and there was some confusion as to whether it was my bus. By 11:00 the bus was still there and I couldn't make my appointment to pick up my car in Houston by 6:00, if they took any extra time arriving there. So, I decided to not go. They refused to give me a refund for the ticket. I called the police and he said I could take them to small claims court, but it would cost more than the price of a ticket. Once the police came, they offered me a voucher for another bus.