Incredibly kind staff and great selection of inventory. Always my go to when I'm in the area and…read morealways leave happy.

Great smoke shop in downtown Salem. Sara was amazing and Lorenzo was super helpful. They were both…read moreknowledgeable about all of the products and gave a great breakdown of some of the products I was looking for, and they were cool with browsing, not pushy. City Smoke Shop has a ton of products, both regular and unique pieces so you'll definitely find what you're looking for here, whether it's papers and rolling trays, to chillums, bows, and happy kits, to bongs and hookahs, and more. They have every accessory you could want, as well as a large Cigar room filled to the top. I'll absolutely make the trip here over my local smoke shop due to their availability of products and great customer service. Thank you to Sara + Lorenzo for a pleasant shopping experience!

open early stays open late! always get a good deal and very friendly owner! plus now they got…read moredrinks and snacks always a plus!

Very happy the store opened back up the new owners are great people very nice and always willing to…read moreshow you different products

I only stopped in for some basic stuff, lighters, butane and some cutters, but they took quick care…read moreof it. They sell a good deal of other things. They're not really a cigar place, but they definitely have some of the essentials. Service was quick kind and courteous. Recommended.

The guy working (I forget his name) was super helpful. I was buying a vape and juice as a Christmas…read morepresent and he was able to help me figure out what's what since I'm not all too familiar with the stuff. The store is a little on the small side so I feel it could get crowded fairly quickly but overall I find it to be just the right size for a place like this. Also, it's in a convenient place along Cabot and has a little parking lot on the side which makes it nice since you don't have to fight for street parking if you are further down Cabot and officially in downtown (atleast officially for me). I left here one satisfied customer.

They don't answer their phone. I've tried for 3 months during the times they said they were open. I…read morewould have given them the thumbs up a couple of months back because i broke my back and couldn't walk or drive. (They delivered!) the owner was very pleasant and accommodating. Maybe I'm not giving them much credit, cause my rating would have been excellent. I was telling all my friends. Now I am embarrassed. I called again today 10/14/202, still no answer

It was a true pleasure visiting your shop for the first time on Saturday! Erik was very friendly…read moreand informative. I came in to "just look" and ended up leaving with 4 very useful and much needed items. Erik is like a recommending friend, not a salesperson. I will definitely be back and send all my friends there as well. Thank you!

Adam is very nice. Great to have a vapor shop in the area. It's small and clean with a few options…read more E-juices are overpriced.

Lovely store. Good selection of hardware and liquids. Super informative staff. Something for total…read morebeginners and seasoned pros alike. Everything is presented in an open and clear fashion. Unlike Boston stores it is possible to sample flavors you are interested in. We will be going back here often.

Sadly a one and done for me. I walked in to shop around for a birthday gift for my girl who was in…read moreneed of a new dabpen. The cashier was even helpful at first, showed me the selection they had in stock and even helped me make a selection. Up until here, GOLDEN!! I make it home, my girl unboxes her NEW pen and right out the gate you can hear some loose parts wigglin' around in there. I'm no engineer, but the rattle of parts never led to any good in my books... I get right back in my car and make it to the smoke shop only for the guy who had helped me earlier then tell me that he could not exchange the pen because the rattle of parts was not enough of a valid reason of exchange and since the box was open there was nothing he could do... So just make sure you shake the boxes whenever buying here. Imma just go elsewhere. Thanks for being blunt on how you run your business and sparing me of a waste of time in future visits! God bless ya

I went to this store to buy some Kratom. As soon as I entered the store I was met with contempt. I…read moreasked the guy if he had any cheap kratom and he tried to act like they were all the same price so I kept asking each individual price until I found one in my price range. After that I went to go pay for the product and it asked for a tip which I thought was weird since its not a service business. Anyways, I clicked no for tip on a product that cost $50. Next thing I know I see $106 flash on the screen. The store manager seem like he was going to say nothing. And as soon as I brought it up he got angry and said he could give me store credit like he didnt want to give it back. Eventually I got him to give me $58 dollars back which was the tip he tried to take, but not without him wanting to write down my Driver's license information and threatening to sue me if I reported it to the bank. I have a sneaking suspicions he does this to many of his customers where he is charging 100% tip or more. I ended up reporting his store to the Attorney generals office today so he will be getting a call from them soon. My best advice to you all is avoid this store. This clown is not honest, disrespectful and will try to rob you if you let him.

AMAZING PEOPLE. Have everything you could need in stock. Also, came in today and dropped my gold…read morering with a decent diamond and Bob never hesitated when I called to let me know he has it and he's holding it for me. Honest people 10/10. Give them your service, they deserve it

From the owner: i-Vape sells great smoking essentials and accessories. We offer hookah products, vaporizers, glass…read morepipes, cigarettes, cigars, cigar wraps, and more. Call or visit us today. Our knowledgeable staff is always ready to assist.