Very nice place. The ambient its great, when your order a pizza you can put your own leaves of basil. They are very thin and with a lot of flavor! The desserts looked amazing too, but I did not try them. The people working there are very friendly. Really liked it for pizza, and I'll come back to try pasta too! A must if you like Italian flavor! read more

Don't go here! Ever!! This place is basically a broken cafeteria with terrible customer service masquerading as (and charging like) a decent restaurant. I queued 5 minutes for my Vapiano card, 45 minutes (standing up) for my pasta, 20 minutes for my wine and then almost another 20 minutes waiting to pay. In total more than double the time standing in a queue as actually sitting and eating. They're saving money by not having wait staff and the customers suffer. The food is fine but leaves a bad taste in your mouth after all the waiting. One other tip Vapianos... Actually have some signage or a person explaining the system as people walk in. It's completely confusing. Overall? Massive fail. read more

I first tried Vapiano in London where the pasta is served in generous portions and all the ingredients are fresh and well prepared. Vapiano in Sydney doesn't disappoint. However it does have its own spin on what you might expect to find in its London joints. Firstly the portion sizes here are just right. Don't expect to leave with a takeaway container from a plate you couldn't finish. They've somehow figured out the quantity to serve that leaves you feeling satisfied without the bloat. Secondly the spin on classic dishes takes a bit of a signature Australian twist. The Carbonara is not as saucy and the bacon strips have turned into tiny diced bits of bacon. It definitely feels like a light weight version of what you might typically expect from your favourite pasta dishes. The only reason it misses out on the fifth star is due to the service. If you're looking for customer service that is equally as good as the food, this isn't the place for you. Vapiano Sydney is all about a quick meal that should fill you up for dinner and maybe even let you skip breakfast the day after! read more

Order your food at a counter and see them make it in front of you. The reason for such a low rating though? The wait time & overall quality. Cannot express the frustration and sheer disappointment when I had to wait 45mins to even GIVE my order (ordered one pizza, one pasta, & one risotto). On top of that 20mins to make food (which is understandable), but the wait time? And the quality of the food? Sadly I have had better frozen pastas... All and all, would only recommend if it's NOT a busy night, and if you're REALLY craving pasta/pizza/Risotto and nothing else is open. read more

The whole experience is a failure and terrible. The system and ordering flow is a flaw. They try to be cool and efficient but it's not. It takes longer time than normal and we have to wait in a line to get food. They think this brings new and great experience but it doesn't. Never choose this place for a date - think of the scenarios where you have to leave your date waiting for you alone for more than 15 minutes and you have to queue in a line alone! Or if both of you decide to wait together, then good luck with finding a table with handful of dishes and drinks after that. After all the effort, I was shocked that their pizza and spaghetti were not so special and it didn't worth the wait. The only nice thing is you can pick type of pasta you want. "Well done", Vapiano! read more

That's it, I refuse to order pasta at any restaurant not owned by Mario Batali. Pasta is a simple dish. Flour, water and egg combine to make a dough that you then make into fun shapes and cover in some tomato or cream sauce with some other traditional ingredients. To my mind, this is one of the most simple dishes on earth. And yet, because of this simplicity, everyone gets it wrong. My pasta this afternoon was just plain awful. Not only was this ravioli clearly from frozen, the woman couldn't prepare it at all! I ordered the ricotta and rocket ravioli and 10 minutes later was handed about 10 small ravioli swimming in a weird onion broth and topped with rocket and 2 halved tomatoes. Really? The ravioli was still crunchy. I don't think the broth was part of the dish, more like a mistake! I will say I took bites of my husband pizza which was decent but still had soggy dough in the middle so, a wash there. The only redeeming possibly qualities of this place is that it looks pretty cool and the service is quick. To my mind though, I'd rather wait 5 more minutes for something edible from a back alley than sit in a beautiful dining hall and eat frozen ravioli again. read more

I'll come out and say I like this place. They have the right mix of long tables, convivial atmosphere ( with a cool lounge upstairs), freshly prepared food, decent selection of wine, and reasonable prices. If you want table service @ 11pm in Sydney....good luck. Big deal, pick up some cutlery, have a drink and wait for freshly prepared Italian pizza, salads or pasta. I'm here on a hectic Sat night and enjoying it immensely. read more

Love this place!!! Pasta is always fresh! And the staff are always friendly. The selection of dishes is amazing! The atmosphere is quite controlled, I haven't eaten here in the evenings, only in the day. read more

Vapiano - Yum! - Italian Near Me - Sydney, NSW

Found this place quite by accident, we were greeted by free tasters of Tim Tam ice cream and then noticed the menu... We were given swipe cards each which my son thought was great, he got the kids pizza which he saw being made from scratch - we ordered Summer Chorizo Pasta priced at $18, after seeing my sons pizza I'd wished I'd ordered that, only because it looked so tasty. I didn't go the full five points as my husbands drink took so long to get to him. Next time I go I think I will have to try the pizza for sure. read more

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Heard reviews about this place, disappointed came for dinner, ordered my pizza before my party decided on pasta who joined the long line, they sat and ate.... still waited for the pizza until had to go up to see what was happening seemed they forgot, 10min later pizza is ready, very little customer service focus, one word responses..... Average food below average service. read more

Strolled into valpiano for a late night dinner just before closing. The concept is interesting, obtain a card from the host, use said card to order at several stations... Pasta, salad, pizza and drinks. I like the concept, but you can only order the specific food at each station and it could definitely become annoying to line up at several stations during a busy period. We ordered the caprese pizza and mushroom pasta. The pasta took 5 minutes or so to cook and was just okay, lacking any good flavor and little to no sauce. The pizza came out about 15 minutes later and again was just okay. Overall, valpiano would be a decent lunch option I suppose. The inside is large and has plenty of seating should you come with a group. Prices were reasonable. Service depends upon yourself as you will be picking up your dish from each counter. The food, however, is mehhh... just ok and leaves you feeling like you could have simply found a better option had you looked a wee bit harder. read more

I've been here a few times and always have a good Italian meal. I have been a fan since we used to regularly go to another Vapiano location back in the states where we used to live. Their card system for keeping track of what you have ordered works well for large groups where everyone is paying separately. Often they have a little station to try different oils or salad dressings before deciding what you want on your food. Also, gummy bears instead of after dinner mints? Yes please! read more

Waited standing 40 minutes for my food (almost half of my reservation time) and was sick on the way home. It is not cheap despite that being how their fastfood style treatment of customers and staff makes it seem. Their chefs are front of house which was an overall grim experience and would have never gone there if it was up to me. read more

Don't offer a fancy swipe-card ordering system if you cannot manage it. Ordered a pizza which was given a specific number with vibrating pager to collect it with and they still managed to mess it up and I was given the wrong pizza. Staff were unhelpful at best. Would not return. read more

Where do I start? The first time I went to this restaurant was one of the most painful dining experiences I have ever encountered. It was new years day, I waited almost an hour for one coffee, and then couldn't drink it because it was completely burnt. BUT - I thought, New year's is a hard day for most people, maybe it was just a once off. How wrong I was. I attended Vapiano tonight and was yet again severely disappointed. The lack of signage and staff make the entire restaurant convoluted and confusing. I stood in the pasta/pizza line for ten minutes with one other customer in front of me. The staff member was slowly making her entire meal in front of her without looking at me once. I asked if this was the place to order - he abruptly told me to "JUST WAIT" and "I'M CLEARLY BUSY". After that I realised I was in the wrong line for bruschetta. I walked around the side to order one $7 bruschetta after another long 10minutes in a que with one person. Then is the wait for the drinks. The bar man disappeared while I was waiting in the que... Ten minutes later he returned. Then waiting again as he served the 4 people wine and beer in front of me. At an overpriced pizza/pasta restaurant it shouldn't take 45 minutes just to place your order... And sorry, its not trendy for customers to be confused about which bar is the correct one. To top it all off, when you walk in you are given a card that you put your tab onto and then you are forced to QUE UP AGAIN AT THE END TO PAY AFTER YOU HAVE ALREADY QUED UP AT 3 OTHER BARS. Before you go you're welcome to eat some complimentary gummy bears that are sitting in an open bowl with a spoon in them near the door. One customer put the spoon in her mouth and then back in the bowl. Great job Crapiano. P.S - the brushchetta tasted good but I'd rather grow my own tomatoes, bake my own bread and slap them together myself than order food from this place again. read more

Excellent pasta but I must say I have only tried the restaurant recommend belognese and it was amazing but slightly expensive. The only issue here is that it takes a bloody long time. Highly recommended going when it opens or soon after lunch time as it will take almost 30-45 mins wait. Would not recommend the pizza as it wasn't seasoned very well read more

My dessert was very delicious - a honeycomb cheesecake served in a little jar. My pizza sadly was a little too thick and cheesy. It was lovely sitting upstairs and you got to buy things with a little card which was very fun. My Dad had the best GF mushroom risotto he has had since being diagnosed coeliac. I enjoyed watching my pasta get cooked while I chatted to the chef. A fun experience over all if you skip the pizza. read more

Pasta Gamberi Con Rosso Prawns, chilli, semi sun-dried tomatoes, and sun-dried tomato pesto. My first taste was WOW. The campanelle pasta was al dente and highly addictive. I had to take some fresh chilli off (too much of a punch) but loved the sundried tomatoes! Please feel free to check out our website for the full review. read more

Customize your pizza or pasta to your taste and watch them cook it just the way you like it.

We recently visited Sydney and stayed at the Grace Hotel. After full days of activity, we were tired and in need of a quick meal before relaxing. Vapiano was perfect! Right next door to the Grace. To order: no wait staff. When entering, you receive a card; you check the menu, then go up to the cooking bar and place your order.Your card is swiped, recording your choice. When your order is placed, you get a buzzer, go to your table, have a drink from the bar, and wait to be buzzed. Specializing in pizza and pasta, Vapiano has a few really good salads, also. Efficient, clean, reasonably priced and serving fresh food..all one could ask for after a long day of sightseeing. My favorite was the arugula (rocket) salad, available with shrimp (prawns) or chicken at a slight extra cost. Wines are local and reasonably priced. Soft drinks, including ginger beer, are offered, also. The ambiance is pleasant, and the staff very pleasant. A good experience! read more

Far from the best Vapiano I have visited. A noisy and open venue on 2 floors with all cooking done downstairs. The menu in Australia is a somewhat cut down version of the European menu, which is pretty standard in most European countries. Value for money and clean environment. If you haven't been to Vapiano before its worth trying, but if you known the European chain in Europe, don't bother as you will be disappointed here. read more

Food was ok for the price but the concept of ordering is a bit confusing and restricted. So I was in the mood for Italian over the weekend and decided to give this place a go. The interior looked awesome - I have to give it to the designer! The food was ok in general. The pizza could have been better. I'm not sure if the pasta was hand made because it was in packages along the wall. The only thing the owner didn't consider was the user experience. It's a bit of a hassle to have to order 4 different time at 4 different locations! So here is what I had to go through: My girlfriend like her orders taken so i had to organise it for her :/ we ordered a pizza, a pasta, some drinks, and a salad to share. I had to walk around for 10 minutes just to order everything - what a drag. I asked the employee at the paste line if I could just order from her and she said "no, I only take pasta orders - you'll have to go to the order lines to order the rest." Can't they just do it for me? Can't It just be easy? Anyways,I don't think I'll be coming back here on my own account. Good attempt at being different but I don't think they planned it out really well. Last but not least this place seem kid friendly - there were 2 families insider eating with screaming babies. read more

Vapiano - Pasta - Italian Near Me - Sydney, NSW

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Sadly, I think that Vapiano gets a bad rap because it's an international chain featuring walk-up food stations in a casual concept environment. The fact of the matter is that excellent, flavorful Italian food utilizing very fresh ingredients is at the heart of what makes Vapiano great. Add to that the kind of consistency that chain restaurants would die for. I first time I ate at one of these places was in Zurich, and was immediately impressed by the quality and flavor of the pizzas, pasta and salads. Visiting their outpost in Sydney, I enjoyed the same dedication to fresh, well made, honest Italian food. The portions are hearty, the flavors bold and the prices affordable (especially by Sydney standards). If you're hankering for honest Italian food in an unpretentious setting, Vapiano is your best bet. read more

Tasteless pastas, worst service, top 40 charts music too loud, homemade pasta not fresh. The pizza was great, I liked the decor and pots of fresh basil on tables, but the overall experience of poor food, ordering from the irritated chefs, and overpriced everything let this place down. read more

Come a few times in the past, love the fresh made pasta. You go up to the counter to order your food and pick it up yourself. There's no table service. The staff have fewer things to do, so then why is it that every time I go there, and not even during busy times, the tables are all a mess. Empty plates scattered everywhere, food on the table and the floor. Every empty table had crap on it, and it's frustrating that no one is cleaning it up. We have to ask staff to do it and even then, they're trying to palm it off to other staff to do it. read more

Went for lunch. Tom really liked the pasta arribiata. I had the margarita pizza-- really too large for one person. Perfect spot to pop in. read more

Awesome pasta to eat in or take out, cooked on front of you too! I love this place, they have a lot of choices and that is the hardest bit about visiting them, that it's hard too choose what to get. The pasta is always perfectly cooked, and they have good wines and beer available too! The desserts are nor bad either. read more

Disappointed with the pizza Been to many vapianos worldwide, The serving size was very small, mentioned it to manager as was checking out(was take away) he seemed disinterested, didn't even acknowledge my comment. Mentioned it again and he told me it would be 19 au. Much to much for this size of pizza read more

Food great, although queuing for 20 buck pasta. .. no. I don't think so. Plus the music is horrific. Food superb, staff great, concept and atmosphere is left wanting read more

Good concept, the place is really nice inside, good for big groups - but the pasta is pretty average and the pizzas are overpriced so 3 stars. read more

Setup the same chain in Europe. Decor is nice and same system with the cards to charge your food. Food is fresh and of good quality but about 20% more expensive than the same restaurant chain I ate at in Berlin just a few months ago. It is a pity because it should not be more expensive than Europe. read more

I love this place! Delicious Italian, cooked to order, right in front of you as you wait. I love the Pesto Basilico, their desserts are the absolute most wickedly decedent too. This place is really fun and great for work functions and big group catch ups as everyone pays individually by using individual swipe cards. Strongly recommend Vapiano! read more

Disappointing, felt like a food hall which made it a non event. Ordered the margarita pizza. It was fine, but nothing that the local pizzeria can't beat. The cashless system (until the end) was a little weird for me, but I guess if there are crowds for lunch then it probably gets things flowing better. Probably wouldn't make a special trip back to the place. read more

Nice dinner with a wide variety of dishes and cuisine although the downside I would point out is that it was quite expensive and a little bit lacking in warmth read more

Very cool atmosphere, the food was delicious! The pizza is fresh and made to order...I would definitely come back here anytime!

The food here is so fresh. The pizzas mouth watering. Open and airy venue with a open ketches where you can watch your meal getting made. Great individual card payment system which is great for big groups. read more

The concept of this restaurant is great, the cooks prepare everything in front of you (pasta and pizza basically) and the pasta is homemade, I've tried it in Gold Coast too, but I have to admit that here in Sydney the menu looks more expensive and with a poor quality too, fast service, but poor taste... I've got the filetto di manzo e rugola and the pasta was a bit overcooked, meat was undercooked instead, too noise. No table service anyway. read more

Terribly bland food with no character and flavour. Sold on the premise that they cook it for you on the spot. What they forget to mention is that the cooks can't cook. read more

Great atmosphere & Amazing food that you can customise anyway you like. Happiest place on earth!

Pizza is the only thing I would recommend. All three wine glasses were dirty with food and the handed them to me was playing with his greasy hair just before he hands them to me so they now have lipstick, food and hair grease in the wine glasses. Pasta was tasty but not cooked enough. read more