Great customer service, unfortunately I noticed a lot of trash in the front of the store. Also the…read morestore is extremely hot and uncomfortable. Items highly recommend you fix the ac asap especially with the hot weather and add a trash can out front

Normally I have a great time here and has everything I need and customer service extraordinary…read more Today I went back and a new girl helped me and checking out I showed her my ID stating veteran and she said she need my ID. Yet clearly states veteran and since they opened they always accepted it including the manger. She said policies changed and I asked what is the policy and she said I can't tell you that. She is the only reason I probably won't go back. Please train your employees better and to know the policy and be able to state it to the employee. Also I did not get a receipt for the. "24 hour return".

My husband purchased a vape for me he handed it to me right outside noticed it's not one I like I…read morewent back in with product completely sealed not opened and they wouldn't exchange it or return it

From the owner: Our Newest location on the far east side. Come check us out :)read more

great service and the juice is always on point. The environment is friendly and clean with a chill…read morevibe!

Have to say this is one of the best vape shops I've frequented over the years, great service,…read morespeedy and excellent value regarding the prices. Also has a great selection of flavors to keep things fresh when you need it.

Good store just sucks that you don't get refunds or returns. That's about it everything's else is…read moregood

From the owner: Looking for the best vape shop near you? Come to Vape City, Texas #1 spot for dab pens, vape pens,…read morevaporizer batteries, disposable vapes, and more. Whether you are looking for the best vape pens, vape pen batteries, your local vape store Vape City carries all that and more. With over 150 Vape Shops across Texas with the best selection and deals on all Vape products and Vape accessories Vape City is your #1 stop for all your vape problems and more. Google "vape shop near me" and come right over to Vape City the best vape shop around.

So after years of smoking, I had tried everything in the world in order to quit. Nothing had…read moreworked, so I turned to Vaping. I got myself a nice starter kit, and bye bye smoking. After a few weeks, I decided to upgraded my tank. I came in, they got me hooked up, and I was on my way. It wasnt 25 minutes before I had to come back in because the tank I purchased just was not going together properly. The guys took a while fighting with the tank, and were finally able to get it together the right way. Grateful, I thanked them and headed out. The tank worked fine for a bit, then started flooding and leaking all the time. I fought it for 2 days, and then went back into the shop at the first chance I got. When I showed the manager what was wrong, and they took another look at it. When they found out that it was just a badly machined part (an occasional byproduct of mass-production), she immediately exchanged my tank for a brand new one. The got it all set up and made sure the new tank worked properly, and I have not had a problem ever since. To make a long story short, these guys care about what they are doing, and they strive to make sure the customer is taken care of as well as making sure the customer enjoys the best vaping experience possible. Up in Vapor prepares their own E-juices, and they have a large assortment of flavors to choose from. They also carry other brands of E-juice. My favorites are Elvis Pie (Up In vapor) and Colonel's Custard (BRV).

Went to buy liquid to go with me to China! They put it in bottles approved for airplanes and…read moretravel! Now that's going above and beyond! Very knowledgeable and customer service was phenomenal!

Just began vaping CBDs and this shop has given me the best, friendliest, and curteous advice I…read morecould have hoped for. All my stupid questions were answered without causing me any embarrassment. And for a female in her 50s that's a very good thing!

Super friendly, excellent service. They sell name brand juices along with really good house juices…read more Highly recommend their ooh lala juice.

When I need some vape juice, Sweet fruits, bakeries,…read morecustards, and more, I go to cloud house because they have just what I'm looking for, If you talk to Hugo, he knows all the flavors And He'll give you the 411 Till you go home with just the right ones All the employees know the juices inside and out I tell you from experience, don't have any doubt All of 'em are great and know what their talking about And if by chance you don't like a Cloud House juice I'd seak medical help as soon as you can Because something is wrong with your taste buds man So go to Cloud House and get juiced up And I'm not talking about the green stuff This ain't kale pureed in a cup This is seriously good juice with a great staff to boot No matter what flavor your looking for The staff at Cloud House makes it right for you I give them a 5 star rating They just got it like that, you know You need to stop buying online and just get off the couch & go Go off to see the wizzards Drive down that yellow dotted road My goal is to try them all, not one will I forego 'Cause they are all the bomb The juices and the staff! Thanks Cloud House for giving me juices that never last Cause I vape them so much that I use 6, 50mls in a week & a half Seriously, thanks guys and gals at Cloud House I'm vapin' happy

Great options and flavors! The sales associate D'ego is informative and had a great vibe to him…read more The place has numerous options from beginner to your everyday vaper. But honestly, D'ego makes the place what it is.