Do not support this business. My wife went in to return a bad vape battery last summer and was…read moregreeted by a extremely rude female worker. After refusing to return it, she was called "Karen", told to go spend her money elsewhere. My wife explained that this was bad business practice, to which the worker accused her of being a prostitute. As an Oak View local, I will tell everyone I know to take their business elsewhere. This place and this worker are bad news. I thought I had posted this last summer, but I realized I forgot to press post.

So excited that there is finally a smoke shop in Oak View... I absolutely adore the owner! And…read moreMax... let's not forget Max! (His dog).....:Prices a lil high but he always gives me a deal! Great customer service!

Good prices, friendly staff. Always have what I need. Great food right next door as well! A great…read moreplace for a pit stop.

Couldn't be happier! Liz is amazing, the owners Are top…read morenotch! Best service and selection I've seen. Thank you!!!

Very nice young man working was very polite and very customer service oriented. Great prices on…read morecigarettes as well great prices on smoking utensils. Highly recommend this place of business.

Awesome! Great Service and wide selection and value! The guy was professional and funny.read more

The staff was so friendly here! We love stopping in new dispensaries to see what each one has and…read morethey had a great variety! They even gave us great recommendations of other things and places to eat in ojai! So nice!!! Great price as well!!!

I recently visited the Ojai dispensary Shangri-La. Naia, who was super knowledgeable and incredibly…read morehelpful in finding the right product and blend for my pain, and the manager, Cindy, who assisted him, were fantastic--respectful, diligent, and communicative. However, they sold me an expired product from 2023, which was more than three months past its date. When I sought a resolution, the owner, Jeffrey, was beyond rude--entitled, dismissive, and took no responsibility. In fact, he even threatened to ban me for advocating for myself. The audacity is beyond comprehension. Ban me? A first-time customer who was sold a defective product? Parasite, please. Please ban me so you don't steal my money with your expired, inefficacious products. I wholeheartedly recommend Naia and Cindy, but I'd steer clear of that owner. Take your money to a dispensary that respects its customers. Funding The Audacity, The Misogyny, The White Male Privilege, The Extractive Late-Stage Capitalism in 2026 is not what the world needs. Maybe learn manners, Jeffrey? It would be a gift to everyone who has the misfortune of interfacing with you. I can only imagine how many people you have deliberately taken advantage of in your lifetime if this is how you INTRODUCE yourself. Learn to apologize. Learn to take accountability for your mistakes. Learn to be polite. You've clearly been in a human body for many decades--and yet somehow haven't figured this out. Jeffrey must have forgotten this is a regulated industry and his mistakes cannot be blamed on customers. California Department of Cannabis Control, maybe you can help Jeffrey find his manners?

Beautifully organized shop with an extensive selection of products at great rates. Super awesome…read morestaff, safe and cute

Service is ok but way too moody for me . I prefer friendly…read moreespecially as a regular. With 150 shops in this little County I would say this is the moody smoke shop.

Quality products and great service! Very helpful, knowledgeable, and pleasant assistance! They have…read morevariety of different products, and were able to find exactly what I was looking for! Very pleased with my experience at the store. The staff was very friendly and accommodating!

Great shop. Great prices and very clean. The staff are great. My #1smoke stop!! I highly recommend…read morethis place. Especially for glass products.

Service was great and helped me out. 10/10 really recommend this store and owner is really nice.read more

Wow! We dropped by this place today to get a hookah set and it was really amazing. Where do I…read morebegin? From the moment we entered, we were warmly welcomed by the owner (Sammy) and the place is really clean, spacious, and well-organized. We were amazed with the wide selection they offer and how clean this place is. Of all the smoke shops I have entered, this place by far is the cleanest! Sammy, the owner, is friendly and courteous. He also gave us tips on how to properly operate the hookah set to enjoy it to the fullest. We truly appreciate his kindness! Great customer service!!!

LEGIT Vape Shop! Cool owner, works the counter and takes pride in his service and product. I'm…read morenot from the area, but when I was recently in Goleta / Santa Barbara for work I stopped in to re-up on some juice; AMAZING flavors! I found one juice, forgot the brand, it has like a periodic table element for a label, that was sooo good! I have yet to find that same juice anywhere else :-( Next time I'm in the area, I won't bother with any other Vape Shop, I'll go straight to Isle even if it's out of my way! Support your local personally owned businesses!

This place has such a selection and the owner made getting my first vape easy. I understand…read moreeverything I need to know (for the most part) and I highly recommend people who vape to at least check this out. It's perfect for beginners and expects of the gaping community.

Customer Service was awesome, very helpful, friendly and knowledgeable. This place has everything…read morefor your Vaping and Smoking needs. The ambiance was great. Very Clean and Organized. "It's About Bringing People Back". Thank you for great experience. Will be coming back!!!

From the owner: Tobacco and vape shop located on the busiest st state st in downtown Santa Barbara. Has a full…read moreinventory of glass, batteries ..etc and of all tobacco products

My SO and I popped in and know almost nothing about vaping and Ben was so helpful! This shop is…read morevery organized and decorated nicely. Ben walked us through all of the mods and explained the pros and cons of battery powered vs chargeable. We ended up getting the smok alien and strawberry and cream juice. Ben is super knowledgeable and friendly and we'll definitely be back! - J

This shop and its owner goes above and beyond as far as customer service, same day delivery and…read morereward points. They have a great inventory, very knowledgeable and friendly. A great local business to support.