I have been putting off opening an account at a financial institution since I moved back after…read moreCovid, satisfied with my online banking solution. However, sometimes you just need a place you can drop in and get cash or buy currency or do whatever banking business is easier in person. Setting up my account was really easy, they have a good number of locations convient to me, and, most importantly, haven't done anything to anger me (REGIONS).

Always a pleasant experience coming to this bank. The parking lot can get kind of tight if there…read moreare a lot of cars, but there is ample parking nearby in the adjacent lot. They have a couple of drive up teller lanes and a drive up atm outside. You're able to handle all of your banking needs in one spot.

I have had my debit card information stolen like 8 times with this institution . I have had it…read morestolen after using it twice. I feel like it's something on the inside at this point. I had been using the lock on the card but It's always a problem with accessing it. The system is down way too much for my comfort recently. It's horrible not being able to access your money! If it isn't locked then my account is getting hacked but if it's locked there is no guarantee I can unlock it when I need it. So unreliable. They need to increase their security measures and improve their tech!

This is an excellent bank. This review will probably be a biased opinion as I have used them for…read moreyears. Regardless, it comes down to this particular location amongst all the other locations. This location has the friendliest and most helpful staff. They are very informative, and quick at handling your financial needs. It's just nice to have a bank they can also be like your local bar, kind of like your local Cheers hey, because everybody knows your name. I've found that I prefer a credit union over any other regular bank and this one takes the cake. Also, on a side note this credit union creates ATM / debit cards for you on the spot and you can have them custom themed.... just something a little cool.

Great service at this bank. Everyone is always friendly and helpful. Bank has great hours and has a…read moregood cd rate

I have been banking at this branch for over 25 years. I have had several personal and business…read morechecking and savings accounts. As well as several car loans and commercial real estate loans. The people that I've worked with have known me by name when I walk in the door. However, since the merger has taken place, I haven't seen as much incompetency in a business anywhere else in my life. I tried to make a simple transaction of a loan payment after mistakingly paying a few bills after writing a check that I had forgotten about. My reserve line had covered this, and I merely went in to make the loan payment from my savings account. From that point, it took me almost a week to get this transaction resolved. I had gotten errors through the online app, so called the branch to have the payment made for me, and was met with so much confusion and incompetency for such a simple transaction.. by the end of the call, I was very frustrated, but assured that the loan payment was made and I would incur zero interest. However, upon checking a couple days later, I witnessed that the payment had not been made, and in fact a transfer had been put into my checking account. When I called back, I was again met with much confusion and the banker even attempted to try to close my overdraft protection account all together and leave me unprotected. Why on earth? Would anybody suggest this? I may need to take my banking somewhere else as I am now fearful for the safety of my accounts at this bank.

I have been with them for over 20 years they are attentive to their members. They offer mobile and…read moreonline banking. If you're out of town there are shared branches you can use as well.

CNB Florissant is a wonderful old-fashioned bank with all the things we always took for granted -…read morefriendly employees, tellers, banking assistants, coffee, popcorn, drive-through, ATM, and almost no waiting!! And also the BEST CD interest rates! And they do post their CD rates on their website.

Service was friendly but their policies are not. They don't publish their interest rates on the…read morewebsite. You have to request them. They also have a horrible death policy. They force you to remove an account holder or close an account only 6 months after someone passes. This is ridiculous. Affairs are rarely wrapped up within six months. This policy put me in a very difficult situation where I almost lost a lot of money.

This is personally not my bank I have a sister bank but can make deposits here…read more With that being said anytime and I mean anytime and every time I come I am treated so nicely! Everyone is so kind, patient and makes sure I am not needing help with any other transactions before I leave. It typically takes them longer for my deposits because it's not my bank. They still are patient! They also do events and they are loads of fun. The last one I attended had bounce houses, face painting and a balloon artist! If you're not banking with them, their service alone is phenomenal I can't imagine how much nicer you'd be treated actually banking with them!

Heather in the loan department is awesome! Quick and easy application. I've been a customer for…read moreyears and they'll continue to get my business. Very highly recommended them.

I have never found anyone close to these people in regards to service. Some of the most caring and…read moreefficient employees. Highly recommend them for anyone looking for a good banking experience.

This is a great bank to do business with. All of the employees are geniunely nice and professional,…read more In particular is one of the vice presidents Scott Fann he is awesome to work with and very knowledgeable in his profession. Please check out Commercial Bank for your business or personal needs.

Good rates on credit cards! Savings acct. rates are decent. Customer service is also good, open by…read morephone in late hours as well.

So glad they put a Navy Federal in the STL area. Would love to see more locations around the area…read more This branch is clean and the staff are friendly. There's a rep at a kiosk as soon as you come in the door ready to assist you with getting signed in to speak with the financial services representatives. There are only 3 bank tellers but the lines move quickly. There are two walk-up atms outside. The parking lot is small and easily gets congested. This is a smaller branch so seating inside is limited. I would suggest only brining people in that need to be present.