They're vying to be the worst bank on earth, no joke. First, they bought out ElectroSavings CU in…read morethe StL area, and the cutover was a disaster; my money wound up in an account that wasn't announced to me, so deposits and withdrawals were immediately causing overdraws and errors. Secondly, the benefits they offer are nowhere near what Electro had, not a like for like whatsoever. Third, I just had my first online bill pay physical check returned because it wasn't drawn from the correct account (I'd already closed the other incorrect one before setting up bill pay so there was only one account to draw from! What universe is this?!) Dumping them immediately. Go somewhere else for your banking. Run.

Horrible customer service. The fraud team laughs at you and takes their time with releasing your…read moreown money. They are playing with people's livelihood. Since taking over Electro Savings this place is awful. Actively working on moving all accounts and loans away.

Went there to have the notary on my paper. First time notary person put her name on the wrong spot…read morewith data. Next Saturday the lady put my name instead my wife name. Next Saturday the notary person put again his name instead of my wife name! The forth time I came was no apology, just We can fix it! Look like bankers don't know how to do their job right!

the people working here were horrible to me. there is some problem with their online system but…read morethey treat you like you did something. these people were the worst

St. John's Bank is the best around. All employees are friendly, knowledgeable & make sure you get…read morequality service. I won't go anywhere else. Once you try out I bet you don't either.

A big Thank You to Nidhi who went above & beyond to get me all my bank statements, etc., I needed…read morefor the purchase of our new home. She got everything I needed together in a very timely manner!!! We appreciate all you did for us!!! She is truly an asset to St. John's Bank & Trust!!!

So convenient. I can't even tell you how many times i needed to stop and the bank on the way to…read morethe airport. Needing to make a deposit, or grab some cash as your flying out of town. this bank sits right before you go through security on the American Airlines side of the airport. There is also an ATM there as well if you just want to swipe and run.

From the owner: At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us…read moreand enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals - large or small - our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender.

I have been a customer for several years. I incurred some fees on my account because I went below…read morethe minimum balance. I thought the balance on my account was $300. But I have an old account with a $400 required minimum balance. I spoke with a banker about the fees and she said she would request a waiver of the fees. The request had to go to a main office. The banker told me that the branch manager could not waive fees. My complaint is: the banker sent off the request and 2 minutes later the response is a denial. It's outrageous that there was an immediate denial of the request. It's also outrageous that the branch manager has no authority to consider partial waiver of fees for a long time customer of 24 years. One more complaint about PNC is the banker was more interested in selling me on more banking services like a checking account and a credit card than in helping me with the fees. So I had to pay 5 months of fees. PNC has little consideration of customers needs and circumstances.

I like this location because the people that work there are always friendly and when I bring my 2…read moreyear old in they give her allot of attention. When I don't bring her in they definitely notice and ask where she is. I like that kind of thing where you feel like their day is brightened a little bit by seeing somebody rather than being crabby all day. Thumbs up.

I had an appointment to see a notary. When the original representative was delayed, Faylen…read moreTrowbridge stepped in quickly to make sure I did not have to wait. This was an unexpected blessing because Faylen understood the legal stress of the paperwork I was filing and really lightened my day. I felt seen! Thank you so much for being both professional and human.

Nothing worth wasting your time. Took 6 hours 15 Min to get…read morea car loan check. Ridiculous ! We were pre approved by another bank with our 800 CS.

I wish there was a place for NO STARS at all. Let's abbreviate the problem - I have been a…read morecustomer for nearly 30 yrs. I have been ok with one or two tellers and the extended wait times because they were always polite and gave good customer service. That all went out the window when they fraudulently went into my account and removed $576.87. Called me THREE weeks later and said that the pesos that they sold me.....they no longer used, first they said they were not good....then they backed tracked (as any liar would) and said they just don't carry denominations that big. SO it took u three weeks to figure out they were no good. But they were good when u gave them to me. They were further good when I traded them back in for American dollars. It took another two weeks to tell me that u went into my account. Now if I would have jumped behind the counter and taken my money back you would have had every police municipality in the bank. SO - now you have the pesos and my American money - and it is going to take you 30 days to figure out what happen and to replace my money. KNOW this - I am retired and I can sit in court with you until eternity....I dare you rob an elderly disabled minority. This is not going to work out nicely for you in court. Then at the end of the day - you will ultimately lose cause whenever this is resolved ALL OF MY LIFE SAVINGS are coming out of there.

All I can say is absolutely shitty service. Came in to resolve issues within my account and when I…read moreaddressed Jenee Lewis about my issues, she could not have been anymore rude. From disrespecting me and not even trying to resolve my issue and then asking me to sit in another seat while holding all my information. I had to close my account because of such shitty service and what sucks is they didn't even try to fix the problem which was my account being charged with out me even knowing. F BOA

Great ATM stop , one in front of the building and one in drive through area . Bank closes early so…read moreit's always busy inside, if you need to speak business try to go at opening time . Staff always friendly.

Poor customer service. Had to make an appointment to have something notarized. They were not…read morebusy at the time being sarcastic here. Asked how much time had been allotted for this told half hour. Told her to make the appt for one hour as I had other things to discuss. She acted like that was impossible to do. But she did it. I asked her why she couldn't do it when I was there because I had 8 pages to do I asked if she had other appts but was told I was rude and I could go to another Bank of America location. Let her know this was my facility and I expected to be serviced at this location. I have an appt on Friday see how that goes I worked in customer service and never told customer who came in to make a appointment I helped them at that time. If the issue was large may have made apppointments after initial meeting so facts and information could be gathered and then discuss.a plan for them. Notarizing items is not that difficult or time consuming. They just don't want to be bothered. Will be looking for new place to bank after 30years here

Let me give you a little history about how First Bank does not really care about their customers or…read moreemployees. Chose to bank here because they had a branch in Beaufort, MO. I wanted a close community bank in 2007. Then around 4 years ago or so they decided to close some of their rural branches. Before that they sold branches in other States. So we got transferred 5 miles away to another branch in Gerald, MO. Now First Bank has given their rural patrons another kick in the rear. They sold all their rural branches to First State Community Bank. So after being a 13 year patron of First Bank, headquarters in Hazelwood, MO, we got kicked in the rear twice. Along with their patrons at these rural banks, the employees also lost their jobs. Do not chose First Bank to do business with. Their rates are not impressive, and they don't value you as a customer. Trust me, after 13 years we got shafted by this bank twice. The rural communities they were serving just wasn't good enough for this bank. Beware of being shafted by this bank, 1000s of rural customers can vouch for this.

Fabulous customer service!! Everyone in the branch is knowledgeable and kind. Would recommend to a…read morefriend.