The bank closed without any notification or updating the website or any information on the…read morebuilding. I got here at 2:15 PM on Tuesday and no one is here since I have been sitting here trying to reach customer service 800 number which is impossible or somebody in the bank to no avail. I have seen over 20 cars pulling in and out.. this kind of shi* makes me want to find a new bank. Do better

I always go thru the drive threw to deposit money into my son account from my debit card…read more Apparently the other tellers was doing a courtesy for good customer service. Shirley kept saying I follow the rules. She was totally ignorant about the situation. I guess that's why the reviews are only a 1 star at the region. WORK ON YOUR CUSTOMER SERVICE VALUES!!!!!

They're vying to be the worst bank on earth, no joke. First, they bought out ElectroSavings CU in…read morethe StL area, and the cutover was a disaster; my money wound up in an account that wasn't announced to me, so deposits and withdrawals were immediately causing overdraws and errors. Secondly, the benefits they offer are nowhere near what Electro had, not a like for like whatsoever. Third, I just had my first online bill pay physical check returned because it wasn't drawn from the correct account (I'd already closed the other incorrect one before setting up bill pay so there was only one account to draw from! What universe is this?!) Dumping them immediately. Go somewhere else for your banking. Run.

Horrible customer service. The fraud team laughs at you and takes their time with releasing your…read moreown money. They are playing with people's livelihood. Since taking over Electro Savings this place is awful. Actively working on moving all accounts and loans away.

St. John's Bank is the best around. All employees are friendly, knowledgeable & make sure you get…read morequality service. I won't go anywhere else. Once you try out I bet you don't either.

A big Thank You to Nidhi who went above & beyond to get me all my bank statements, etc., I needed…read morefor the purchase of our new home. She got everything I needed together in a very timely manner!!! We appreciate all you did for us!!! She is truly an asset to St. John's Bank & Trust!!!

So convenient. I can't even tell you how many times i needed to stop and the bank on the way to…read morethe airport. Needing to make a deposit, or grab some cash as your flying out of town. this bank sits right before you go through security on the American Airlines side of the airport. There is also an ATM there as well if you just want to swipe and run.

From the owner: At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us…read moreand enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals - large or small - our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender.

I've been to this branch, quite a few times and I've never had a problem, everyone was nice and…read morerespectful. I even opened an account there, because they financed a car loan for me when the Credit Union that I bank at wouldn't. If I continue to get the service, I've always gotten I just might switch!

My favorite credit union! I've been banking with them for over 10 years now. The staff is so…read morehelpful and I always recommend them to my friends/family.

I have been at this bank since I was a teen and I had no problems at all!! The service is always…read morenice to me. I had two vehicles financed through them now and had no problems. It's not a bank that's widely available like US Bank but I think it's nice.

5 star service, but the new teller set-up is still weird…read more I like the new designs with the vacuum tubes used in drive-up windows being used inside. I do feel weird talking to monitor & feel like a voyeur while they process my transaction. Also, people have a tendency to talk loudly at the monitors about personal info that I do not want to know... I would pick up the phone. Overall I am still a fan.

I wish there was a place for NO STARS at all. Let's abbreviate the problem - I have been a…read morecustomer for nearly 30 yrs. I have been ok with one or two tellers and the extended wait times because they were always polite and gave good customer service. That all went out the window when they fraudulently went into my account and removed $576.87. Called me THREE weeks later and said that the pesos that they sold me.....they no longer used, first they said they were not good....then they backed tracked (as any liar would) and said they just don't carry denominations that big. SO it took u three weeks to figure out they were no good. But they were good when u gave them to me. They were further good when I traded them back in for American dollars. It took another two weeks to tell me that u went into my account. Now if I would have jumped behind the counter and taken my money back you would have had every police municipality in the bank. SO - now you have the pesos and my American money - and it is going to take you 30 days to figure out what happen and to replace my money. KNOW this - I am retired and I can sit in court with you until eternity....I dare you rob an elderly disabled minority. This is not going to work out nicely for you in court. Then at the end of the day - you will ultimately lose cause whenever this is resolved ALL OF MY LIFE SAVINGS are coming out of there.

All I can say is absolutely shitty service. Came in to resolve issues within my account and when I…read moreaddressed Jenee Lewis about my issues, she could not have been anymore rude. From disrespecting me and not even trying to resolve my issue and then asking me to sit in another seat while holding all my information. I had to close my account because of such shitty service and what sucks is they didn't even try to fix the problem which was my account being charged with out me even knowing. F BOA

Rudest tellers in the biz. Bridgeton location must breed contempt among its employees somehow…read more Closed my account after only having been in that location 6 times. Each time in was a more horrific customer service experience than the last. Good job ladies, you ran off a good account holder. ​

Great bank with very fast service. Friendly tellers with great experience. All times of the day are…read morefine to visit.

I had to do some banking on behalf of my Mother and this bank happened to be right on the way to…read moreother errands. It is a teeny space and instead of bank tellers behind a counter, the bank personnel were behind desks. The big guy closest to the door got my business. Frankly, he probably gets to engage everyone who walks in the door... But he was courteous and got the paperwork done quickly. No issues here.

From the owner: Montgomery Bank is a family-owned community bank, helping fiscally responsible businesses and…read morefamilies, with the easiest and friendliest financial solutions. The great thing about doing business with a family-owned bank is that you get to know your banker personally. Decisions are made right here in your community, and in most cases, right here at your local branch. That means you get answers fast. There's no waiting around for people from across the country to approve what you want to do right here in town. Plus, we make it easy for you to keep in touch with your money 24 hours a day at www.montgomerybank.com or by phone using our Telebanc hotline at (800) 955-7170. Need to get your money fast? We have you covered there, too, with coast-to-coast access to thousands of surcharge-free ATMs with our MoneyPass® ATM network.