We asked our friends and coworkers for recommendations on where to buy a couch locally. Many of…read morethem suggested Macy's. Which, to be honest, I had never considered. It's really not an option that comes up when you Google "furniture stores"; and, well, the Yelp reviews aren't the best (... then again, a lot of the negative ones are written by people with no photo, so are they really that trustworthy?).
We looked online at their couches. There were some seemingly really good options! And then we just sort of put the idea on the back burner until my partner threatened to burn our terrible, horrible, no good, very bad (and very broken) couch (... to be fair, I had also threatened to do the same thing, but he's much more calm and composed than I am, so when he said it I knew it was Go Time). We pulled the website back up, found a few couches that made the most sense size-wise for our small, strangely shaped apartment, then took a drive over to The Maine Mall.
Not a single sales person talked to us; it was lovely.
We found a couch we liked, and an older man by the name of Kevin sauntered over. It didn't seem like he had any expectations or agendas. We immediately liked Kevin. The Radley was our vibe (and our price range, and would fit our oddly shaped apartment), and Kevin let us reconfigure the floor model, sit on it, lounge on it, bicker about it, move it around some more, until we found a configuration we wanted. Kevin then very patiently answered our never-ending list of questions regarding their WORRYNOMORE warranty.
Our couch is FANTASTIC (it's maybe not the perfect color, but we didn't feel like waiting three months for the color of our choice). It's probably one of the best pieces of furniture we've ever spent any money on: unbelievably comfortable and so well made. Also, it's cool that if we move into a bigger place we can buy additional pieces to make The Radley longer!
My only piece of advice? WAIT UNTIL THERE'S A SALE. Which there often is (Christmas sale, Valentine's Day sale, Memorial Day sale... just wait until any major US holiday); you can save more than a thousand dollars in some instances! Granted having it delivered to your house costs a couple hundred (even more if you want it delivered to the room of your choice and just dropped through your front door, and EVEN MORE if you want it set up); the warranty also costs a couple hundred... it starts to add up.
But so far, sooooooooooo worth it.
Thanks Kevin, you legend.