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    Vanilla Loft

    4.0 (9 reviews)
    Closed Closed

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    Services - Vanilla Loft

    Chemical treatment

    Color only

    Haircut

    6 More Services

    Cut and color

    Applying hair extensions

    Hair extension coloring

    Reapplying hair extensions

    Hair extension removal

    Hair extension services

    Vanilla Loft Photos

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    Supernova Salon - I just did an easy straight blowout with no hot tools, but you get the idea. Looks even better with waves ;)

    Supernova Salon

    4.1(25 reviews)
    0.1 kmLower Lonsdale
    $$$

    Went in w long shaggy hair and asked for a total transformation - walked out w an amazing pixie cut…read morew shaggy bangs on top. From the greeting to the shampoo, the product education, cut, blow dry and styling tips I was amazed. Loved this place. Have been there for several cuts, ombrés and full colours. Highly recommended.

    I rarely write negative reviews, but my experience with Salon Supernova was deeply disappointing…read moreand incredibly stressful. I had booked a hair color appointment weeks in advance for an important family event, my Goddaughter's wedding this weekend in Kelowna. I traveled from Chicago to Vancouver specifically in part for this appointment and paid a 50 percent deposit for a service costing over $500. Yesterday, I received a confirmation reminder emphasizing that cancellations within 24 hours or no shows would result in a non refundable deposit. However, today, only four hours before my appointment, the salon called to cancel on me. I was informed they could not accommodate me with another stylist either. I calmly explained my situation and that I only had today available before leaving for the wedding. The response was essentially that nothing could be done. When I asked to speak with the manager, the staff member rudely refused, said she would "inform the manager," then abruptly ended the call. I understand emergencies and scheduling issues can happen. What was most upsetting was the complete lack of accountability, empathy, professionalism, or effort to help resolve the situation, especially from a salon operating at this price point. A business that strictly enforces cancellation policies on clients should hold itself to the same standard of responsibility and customer care.

    Photos
    Supernova Salon - I just did an easy straight blowout with no hot tools, but you get the idea. Looks even better with waves ;)

    I just did an easy straight blowout with no hot tools, but you get the idea. Looks even better with waves ;)

    Supernova Salon - Winning photo from British Columbia Hairdresser of the Year collection 2015

    Winning photo from British Columbia Hairdresser of the Year collection 2015

    Supernova Salon - Winning photo from Contessa Canadian Colourist of the Year collection 2015

    See all

    Winning photo from Contessa Canadian Colourist of the Year collection 2015

    Vanilla Loft - hair - Updated May 2026

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