I find Dr. Medipally to be excellent. I am 81 yrs.old. I recently had a piece of molar break off…read moreand we were leaving on a 3 month trip quite soon. I called and got an appointment the same day, before lunch. I learned that an old filling in a molar had fallen out and a piece of the molar had chipped off. I told Dr.Medipally that due to my age I just wanted a new filling, not some expensive implant, so he said he would just replace the filling. I made an appointment to have it done the next day, and soon after getting home they called and said if I came back that same day at 4:00 P.M. the repair could be done,which I did.. Where else can you call with a problem and get it taken care of the same day ?

I have had wonderful experiences with Dr. Medipally. My husband and I are elderly. We have had…read moreteeth cleaned, a tooth pulled, teeth filled, several caps put in and an implant. He is personable and gentle. His prices are very reasonable. We have been going to this office for the past 25 years when it was owned by Steve McDaniel. I would not hesitate going here for dental care.

After experiencing an emergency and needing to be seen quickly Ludlow Dentistry did not waste time…read morein getting me in for an emergency tooth extraction! Very much appreciated. Having been a long time since going to a dentist, they were understanding of why and took great care with performing what needed to be done. An extra, EXTRA special thank you to "Jessica" who went out of the way to make me feel comfortable the entire time!!

at firrst when i went therethey were very friendly and caring but i went to have a tooth removed…read morethan i ask what they can do to replace it he said bridge or implaants he said a crown , i have been waiting since april to see him again is like he does not care about his patients care so im not going back to him looking for another dentist

Just updating my review as it has been a few years and probably important being post covid now…read more It has been difficult getting two cleanings a year but I can see the efforts as they have their system send out messages if you opt in for a notification of availability. This was my case as I had availability to come in today. I had Makayla as my hygienist for the afternoon and she was by far the most informative individual I have had since coming here. Helps to that I asked questions which I always forget outside of dental visits. She also had a good choice of pandora music playing which I feel helped her get through that end of the day evening push. They have a cancer screening and a gum laser treatment now which I chose not to do at this visit. Upsetting to see two one star reviews from people who have chosen to only review minimal places. I have yet to have any negative experiences other than post covid scheduling which many industries are still playing catch up with.

My visit was for a quarterly cleaning. Once again, I had a great visit: friendly, thorough and…read moreprofessional. I highly recommend this office and staff.

After 30+years I received a letter telling me I was not welcome to come back. It was over a…read moredispute about having a cavity. They stated since you have decided against treating the diagnosed decay, we feel you should seek dental treatment from another office. Best advise they ever gave me. Went else where, found out there was NO DECAY!

Excellent. Everyone in the office is very friendly and helpful and they provide great care. They…read moreare honest & caring and you leave feeling confident in the work that was done.

Dr. Warren has a kind and gentle demeanor that instantly makes you feel at ease. The office is…read morebright and cheery with top notch equipment which allows her and her team to work efficiently. I would highly recommend Dr. Warren especially if you have anxiety about going to the dentist !!!!

From the owner: Experience the difference of Personalized Dental Care in Ludlow, MA…read more Dr. Binca Warren and her team at Ludlow Family Dental warmly welcome you to our practice. We provide general, cosmetic, and restorative dental care to aid patients in maintaining a healthy, beautiful smile.

We have been coming here for years. Finest practice around, modern and up to date. Dental care…read moredoesn't have to hurt anymore! Gentle and attentive, amazing staff. Just a nice friendly vibe here.

I can't give enough praise to Dr Root and his staff. I was in a bad spot after a root canal went…read morebad and the dentist left me with a bad infection and ignored calls for a follow up. Dr root took me right in and Pretty much saved me from a dangerous situation. They are courteous and friendly everytime I'm there. I owe my life to them!

Both my husband and I recently switched over to Apex. We've had a decent amount of work done by…read morethem and we're very satisfied with the job they did. The staff is so friendly and understanding. I would recommend them to anyone.

Excellent customer service! Everyone is so friendly and inviting. No one loves going to the…read moredentist, but I don't mind the visit when I go here, they make me feel comfortable :)

Horrible -service - terrible policies The dentist was rude…read moreand actually said he didn't care what the patient wanted Dont go there, go anywhere else

Went there to have 4 extractions and get a bottom denture. The doctor doing the extractions broke a…read moretooth he was extracting and left a part of the tooth in my gum. It is very painful, and I have to back this week and show them what they did. So now I have to get this removed. I'm sure this is going to be painful and am not looking forward to it. If they think I am going to pay for their mistake they are crazy.

I will start by saying the people in the office are very nice. That being said, I would not…read morerecommend this practice. I had been a patient for several years, but recently went for tooth pain. The treatment plans they gave me were going to cost thousands of dollars, with insurance. I went to get a second opinion, and 3/4 of the treatments they said I needed are not necessary. This includes an unnecessary crown and bone graft. Feels extremely unethical to present expensive treatments as required when in fact they are not. I have permanently transferred my care elsewhere.

I gave them a chance. Went there for a cleaning. Got $383 worth of X-rays and an appointment for…read morea cleaning on New Year's Eve at 9 am. I got there only to be told they had cancelled my cleaning!!! I said I was not leaving until my teeth were cleaned. While waiting for the office manager I called my "old" dentist, and they had an opening at 12:30 that day so I was out of there. Never looking back.

The WORST! Go here if you want to be disrespected and jerked around. They wanted documentation of a…read moremedical issue from 15 years ago, which I could not provide. Two days prior to my appointment they told me to get authorization "from a doctor so that they can prescribe antibiotics". In desperation I called my primary care physician, who told me Crestal can prescribe antibiotics. I called Crestal back the next day, told them what the doctor said, and hey presto! All of a sudden they can prescribe - after wasting hours of my time. I am a schoolteacher. I *repeatedly* told Crestal not to call me during school hours. They called me EIGHT TIMES IN TWO DAYS, during school hours. Finally I made it plain to them - I have autistic students, students with no English, I am not permitted to make or receive calls during the school day, so STOP CALLING. The chirpy little twitch on the phone then told me, "Well then! If you won't talk with us when we want, this isn't the office for you, so now your appointment is cancelled!" and SLAMMED DOWN THE PHONE. They're snotty, disrespectful and generally unpleasant. I communicated all of this to my referring dentist, who was happy to refer me to another office. I called that new office and they told me that there should never have been an issue about things 15 years ago, or antibiotics, or any of it, it was all unnecessary. And they were polite, and scheduled me an appointment after school hours. SKIP CRESTAL, go somewhere else unless you like being disrespected and jerked around.

This was the worst experience of any medical care I have ever received!h I had a gum graft. Dr…read more Steifel cut such a huge hole in my pallet that the pain was unbearable. I literally couldn't eat or DRINK anything for two weeks and had extensive issues with the same for a mont. I lost 20 lbs as a result and was only 120 lbs when I went to see him. The graft, especially from the right of my pallet, has permanent nerve damage. I can feel where the graft was to this day and it was 2 years ago. The whole process was difficult and I didn't receive support on what to do with the issues I was having after. I was often not treated as a valued patient. I would seek out a different perio dentist. Before this, I had no fear or hesitation with dentists. Now I am definitely scared on any future work I may need.