I've been a customer of this dealership for many years, and I've seen a transformation that is both…read moresad and infuriating. This used to be a warm, jovial, and professional dealership that has devolved into a stark, impersonal, and dismissive one. I return, reluctantly, for service but they lost me and my family when, while buying a new car, they made my partner cry. The complaint went all the way to the owner and his response was, well - disappointing. Not a single manager took the time to even call her. Most of the great staff that I recognized are gone, but Todd and Victoria are great. It may well be that this Cobourg establishment has run its course. My next purchase will be elsewhere and we all know what happens when consumers start voting with their feet and wallets.

Don't know about the cars, but the car wash did a terrible job. It broke down while I was in it…read more It restarted, I left and when I got home, I noticed that the whole back end had not been cleaned. I went back next day to find the car wash closed. When I returned the next week to ask for another wash, I was refused. I guess it is the Port Hope car wash for me now.

Wayne found the perfect jeep for me an the experience was great. if your planning on get a new…read morevehicle I would drop by an see Wayne an his son.

Bob is the only used car dealer I would ever deal with. I've bought several vechicles from him…read moreover the last two decades and was always satisified with the cars.

Would not send my worst enemy there. Didn't even supply saftey found out too late that the terrible…read morevan he sold to us, repeat customers, should not have passed. Continue to warn people to stay away, a lot of the responses I get are from people who either dealt with them or know some one that has, most common comments are shyster, obnoxious big mouth, crook, and liar. If you decide to go there, be sure to take car for independent check, oh and be sure to ask for the treatment I received, said he treated me like a white man, what ever that means.

Wonderful service. I would definitely recommend Tom and Carstead Motor Trends if your looking for a…read moregreat used vehicle.

Very professional setting and extremely honest. My car broke down and was towed there since it was…read moreclosest dealer, very satisfied with transparency and thouroughness of repairs. No surprises!

Something at Boyer stinks…read more A customer relationship is complex. Scratch that ! No, it is NOT. Stellantis/Chrysler has a core service philosophy focused on customer satisfaction through courtesy, commitment, assistance, devotion. Respect. Trust. Enjoy. But NOT at Boyer. My most recent customer service experience will cost them my membership in the Ram family. And the Operations Manager completely burnt the bridge with my teen daughter, just beginning her Trades career. My daughter graduated at 17; got an apprenticeship; and She bought her first truck, a used Ram at 18. She got a 6" ProComp lift professionally installed, new chrome wheels, and 35" tires. A new lift and tires require a professional alignment. Her truck had a recall ( I will follow up on the feedback on that separately. ) So while it was at Boyer; do the alignment build a customer relationship. They charged her $500 for alignment. Five (5) months later, my daughter says something is wrong with The truck; it shakes, and is hard to control. I see why; the front tires are toed in like an old tractor. The insides of the brand new tires are down to the wear bars, the outsides are perfect. Clearly an alignment issue. Here is where the story goes downhill :: I go back to the dealer; BOYER and I politely, calmly, professionally speak with the GM and Ops Mgr. I tell them the history, and ask what "we" can do for her, suggesting the dealer replace the tires destroyed by faulty alignment. The GM suggests an investigation to determine the cause, and at the very least comp an alignment. I reluctantly agree. But say It is YOUR REPUTATION. Do what you think is best. I awaken to a call the next day. It is the Boyer service desk; The service manager says truck is ready . Do you want to know the bill? It is $500 dollars. I told her I am on my way in. At the dealer I discuss with the Ops Mgr. He says the bill is now zero for all the work done. Even on the bill the technician acknowledges that there is NO SUSPENSION damage; everything is tight. The only thing required to do is the Alignment. Then the OPs. Mgr. says " we are NOT buying you tires. And I can NOT guarantee this alignment for even a week. " Even though nothing else has been found to be faulty; ONLY THE ALIGNMENT previously completed by BOYER. HUH? Why burn the bridge of a new TradesWoman joining the workforce ? A girl who will no doubt be purchasing 5-10 trucks in her future. I guess just not RAM trucks. AND NOT from Boyer. Why would you risk damaging YOUR reputation over $1000 bucks ? @$300 for her diesel oil changes and $500 alignment charges, a RESPECTABLE DEALER will easily get that back tenfold. GoodBye Stellantis.

2018 Forte listed saying at has carplay.. the screen is 2 inches big it can not have carplay. no…read moresunroof this dealership is lying

From the owner: One of the oldest Kia Dealerships in Ontario. We have long term staff that know the Kia brand…read moreextremely well. We are experts in automotive financing and strive to provide top quality used vehicles.

This place is amazing,…read more Before I took my car here I called around to several places. I phoned two places in Watertown New York to see what they pay over the border. I was given a quote of $240 USD, this place was $220 Canadian. They ordered the window the day before I brought it in. I dropped my car off in the morning and they drove me 9 km home. They dropped my cr off when it was done. I couldn't be happier!

Wade and staff are great. They are professional, prompt and polite. The completed the work as…read morepromised and on time. They are one of the BEST businesses in Cobourg and I highly recommend them.

The place is a dump, the service is equally rotten, and the selection is a joke. They refuse to…read morefollow up with any request, and they make it like they're doing you a favour if they even bother to answer the phone. Do even bother with this dump, the staff have no interest in your business

fraser ford Cobourg wound not honour a recall for a ford transit that had a recall on it . they…read moresaid the recall was out long enough so had to pay out of pocket. very dishonest thing to do to a Canadian military family. The van was broke down from a part that was on recall stranding a Canadian infantry soldier so had to fix it at a garage and pay and then Fraser ford refused to cover the cost of repair for the recall part. They were very disrespectfu.

Mark and his team were great to deal with. I dropped my sons car off for some work. The team went…read moreover and above the original scope of work and fixed underlining problems that were unknown at the time of the quote. They returned the in top shape all around. Neil M Honda Civic May 27 2025

Had a great experience with Mark and his team. Repairs far exceeded expectations, every attention…read moreto detail. I would recommend and go back any day!