Called 5 minutes before close with a small but necessary fix to a wheel well. Fix took all of 10…read moreminutes and payment was waved off. Just an incredibly kind man who clearly knows what he's doing, if you need auto repair in Coburg this is the place!

I've been going to Jim's Auto for over 10yrs closer to 15yrs…read moreWhen Jim owned it and even now while Tom owns it.... I have always had great service and He doesn't charge an arm and a leg hourly or for parts. I have always been satisfied. Thank you Jim and Thank you Tom and All the Mechanics there. 5 Stars

My husband and I had been going here since we moved to the area 8 years ago, and I can say without…read morea shadow of a doubt we will never step foot in there again. Multiple oil changes on several vehicles, two timing change belts on a Jetta diesel, thousands of dollars spent, and the "level of service" I personally received from the store manager Gord, was appalling. I took my brand new vehicle in for an oil change at the end of March 2025. The employee that serviced my vehicle, re-used the factory crush washer, and also took the engine cover off (don't know why you would need to take an engine cover off for an oil change). Having a gravel driveway, neither myself or my husband noticed the oil leaking out. When I did notice, the vehicle being under warranty, it was taken to the dealership, where it cost me $200 for them to tell me that whoever did the last oil change didn't do it properly. When I took my issues to Gord, I was "mansplained" on how he has personally changed oil on, as I quote "way more expensive vehicles than yours" and how they never replace the crush washers (that's how they work, they are crushed when they used and are NOT reusable) and that he would not be helping me with the $200 I had to pay for his stores mistake. Oh, and nor would he be looking for an engine cover, cause he had "non kicking around sweetie", and would have called me if he had seen it. I had lost over a litre of oil in my vehicle, and was looking at a completely seized engine on a brand new car. Since Barb has left, it has gone downhill. If I had the option to give this store 0 stars, I would. I would recommend going anywhere else for your oil change.

I took my car here the other day for some muffler work....they were fast and kept the cost down for…read moreme reusing whatever parts they could from my exhaust system as I requested. One owner was sweeping the floors himself and the other expertly did the work on my car.

I limped my van into East End Auto and the young man running the place came out right away. The…read moreproblem (a simple one with a simple fix) was identified and had to be done (brakes). Now, their shop is obviously busy and he could have said "leave it with me" but he didn't. He ordered the part and had the van in the air as soon as a bay was free and the repair was done within the hour. And...and, my buddy and l spent more on breakfast than the repair cost. Couldn't believe it. l would not hesitate to go there again.

Never ever have I had a problem with these lads. I've had my mazda for 4 years now and I have…read morealways gone to them with any issues. Jeff in service is fantastic and is always willing to listen to my hunches about what might be going on with my car. The guys in the shop often come out to explain what is going on and give me options. They never do work without calling and asking for my approval, and if the work is going to take a few hours they're quick to offer the shuttle around town or a loaner car in some cases. I'm never worried about them ripping me off because I'm a girl. Fantastic crew of guys!

After being told about the economical rates of Hotspot I picked up a set of front brake pads. The…read moreprice was right and when I had to return them it wasn't a problem. It turns out what was needed was the brake line, and they even had reasonable rates on this. The staff are easy to talk to and provide quick efficient service!

Such friendly, helpful and knowledgeable staff. My car is really old but now drives like a new car…read more very happy with the service!