I was very impressed with the care given to a brake issue on…read moremy Mercedes S63 (first time customer) A thorough explanation of what was needed and potential cost was given before work began. Subsequent service work was done in the same manner.

great guys. super nice. only $40 for a oil change. the woman there was super kind and friendly.read more

I drove an hour to get my oil changed about a month ago to find out that they did not have my oil…read more As I put in Syncretic oil. So I wait until they get the oil in as they said a few days they would have there order in and go back a few weeks later and drive an hour again to have them be closed with no posting on there web site saying they will be closed... Not a Happy customer!!!

Amazing Service from Victor and his staff at the Jiffy Lube in Peterborough location. I was passing…read morethrough Peterborough with my vehicle and decided to drop in and get an oil change, they pulled up the vehicle's information of my Audi and recommended the appropriate oil for my high performance Audi. Coming from the BIG City Toronto, you would never get this type of white glove service at any automotive repair centre in Toronto. I have a cottage up in Keene and these guys won my business. After this amazing customer service experience, I decided to share this story with my Leadership Team during a conference meeting in Toronto and again in Ottawa, there's customer service and then there's great customer service and this is what Jiffy Lube had provided to me. They bring Customer service to a new level in the Automotive industry. I'm not much for giving reviews but this is extremely important to share with present and future Jiffy Lube Customers. I personally want to thank the Jiffy Lube Crew for getting back on the road. Once again thank you Victor and your staff of technicians. Keep up the Great Customer Service, Mario the Audi customer.

Top notch, excellent, cream of the crop, first-rate... Class A. It's the perfect name, as far as…read moreI'm concerned, because that's what they provided me with - the best service in town. I live in Toronto, but due to limited space in my big city digs, I store my snow tires in my parents garage in Peterborough. When I called the Honda dealership in late November to make an appointment to get my tires changed, I figured it would be a breeze... Since this is not a review of Trent Valley Honda, I will spare you the details, but suffice it to say, they screwed up... big... and I left with the job undone and very little time before I needed to leave to make it back to the city for work on time. Enter Class A. Every other place in town seemed to be frazzled and overrun by people doing just the same as I was and hurrying to get snow tires on at (what we thought was going to be) the last minute. But not Class A. They listened to my situation, put me on a brief hold to check scheduling, and came back to report that, under the circumstances, they had found time to fit me in. When I arrived, they took my car in right on schedule and were done in no time. Staff was amazing, the waiting area was stocked with magazines and had a television screen showing CP24, and I made it to my destination with time to spare. Thanks guys!

Ok shop, a bit pricey but honest and seems to replace/fix problems every time I bring my car in.read more

Booked two appointments and did not show up for either of them and had confirming e mails from…read morethem. Would not consider them again. Cannot trust them. Didn't get a phone call either.

Could not be any easier to have a happy sparkling car! Very accommodating, as he came to my home…read moreand I was able to work while service was being done. car is pristine! Excellent work and I'm thrilled with the value for the price. Definitely will call again and get my husband's car detailed. Thank you so much!

They are always professional, courteous and efficient. They treat any issues with top priority…read more Very practical shop and always willing to go the extra mile.

Great small maintenance and repair facility. Very often no appointment is necessary and our…read morevehicles are always ready on time. Prices are very competitive as well. Both of our fairly new vehicles are serviced there. Recommended!

Cant say enough positive things about it. Recently was taking a trip driving from Bancroft to…read moreRichmond hill and my car started acting up. went to Canadian tire and was told they couldn't look at my car till Wednesday, drove down the street to ducks, he came out almost immediately to check over the car, diagnosed the problem, fixed it and then didn't charge me. Turned out my wheel was so loose it almost fell off thank goodness he knew what was wrong and fixed it. I shuttered to think of what would have happened without his help. Thank you so much!!

Passing through Peterborough we had muffler problems. The fabulous people at Ducks Automotive not…read moreonly took the time to assess the problem but fixed it and got us back on the road quickly. Thank you so much.

I love these guys every time I go there I always end up paying a little bit less than I was quoted…read more and they called me to approve every extra charge, which is amazing.

NOT TRUSTWORTHY…read more "Avoid This Shop for Safety Checks!" Took my Lancer to Master Mechanic for a safety check, and it was an absolute nightmare. Halfway through, they called to tell me they couldn't find my wheel lock key and said they'd only charge me an hour's labor because they cannot complete the safety che k without it. I told them the wheel lock key was in the glove box, but they refused to check. I ended up paying $120 for an hour of labor and now they expect me to return and pay $169 again for the safety check. All because they didn't bother looking where I told them the key was and saw a young kid they could scam another 120$ from. This isn't the first time either. They pulled a similar stunt with my Mustang last summer and I ended up having it scrapped. when they were called on it. There was "nothing they could do" Lesson learned. I'll be taking my vehicles to Fitzsimmons from now on. Don't waste your time or money here. Absolutely would not recommend! 0 stars if possible.

We rely on Jiffy lube to give us fast,efficent, excellent service for a great price, and they never…read moredissappoint! We have been loyal customers for the past 5 years, and now under new management, NIKKI and her team served us proffessionally & with excellent knowledge & care!! Love that we can drive in & out, knowing that our car has been serviced with the utmost care! The only thing missing, a free air freshener!

Excellent Service and Professional Team! I recently visited…read moreJiffy Lube for an oil change and was genuinely impressed by the experience. The staff were friendly, knowledgeable, and incredibly efficient.