I've been a customer of this dealership for many years, and I've seen a transformation that is both…read moresad and infuriating. This used to be a warm, jovial, and professional dealership that has devolved into a stark, impersonal, and dismissive one. I return, reluctantly, for service but they lost me and my family when, while buying a new car, they made my partner cry. The complaint went all the way to the owner and his response was, well - disappointing. Not a single manager took the time to even call her. Most of the great staff that I recognized are gone, but Todd and Victoria are great. It may well be that this Cobourg establishment has run its course. My next purchase will be elsewhere and we all know what happens when consumers start voting with their feet and wallets.

Don't know about the cars, but the car wash did a terrible job. It broke down while I was in it…read more It restarted, I left and when I got home, I noticed that the whole back end had not been cleaned. I went back next day to find the car wash closed. When I returned the next week to ask for another wash, I was refused. I guess it is the Port Hope car wash for me now.

Wayne found the perfect jeep for me an the experience was great. if your planning on get a new…read morevehicle I would drop by an see Wayne an his son.

Bob is the only used car dealer I would ever deal with. I've bought several vechicles from him…read moreover the last two decades and was always satisified with the cars.

Would not send my worst enemy there. Didn't even supply saftey found out too late that the terrible…read morevan he sold to us, repeat customers, should not have passed. Continue to warn people to stay away, a lot of the responses I get are from people who either dealt with them or know some one that has, most common comments are shyster, obnoxious big mouth, crook, and liar. If you decide to go there, be sure to take car for independent check, oh and be sure to ask for the treatment I received, said he treated me like a white man, what ever that means.

Wonderful service. I would definitely recommend Tom and Carstead Motor Trends if your looking for a…read moregreat used vehicle.

Something at Boyer stinks…read more A customer relationship is complex. Scratch that ! No, it is NOT. Stellantis/Chrysler has a core service philosophy focused on customer satisfaction through courtesy, commitment, assistance, devotion. Respect. Trust. Enjoy. But NOT at Boyer. My most recent customer service experience will cost them my membership in the Ram family. And the Operations Manager completely burnt the bridge with my teen daughter, just beginning her Trades career. My daughter graduated at 17; got an apprenticeship; and She bought her first truck, a used Ram at 18. She got a 6" ProComp lift professionally installed, new chrome wheels, and 35" tires. A new lift and tires require a professional alignment. Her truck had a recall ( I will follow up on the feedback on that separately. ) So while it was at Boyer; do the alignment build a customer relationship. They charged her $500 for alignment. Five (5) months later, my daughter says something is wrong with The truck; it shakes, and is hard to control. I see why; the front tires are toed in like an old tractor. The insides of the brand new tires are down to the wear bars, the outsides are perfect. Clearly an alignment issue. Here is where the story goes downhill :: I go back to the dealer; BOYER and I politely, calmly, professionally speak with the GM and Ops Mgr. I tell them the history, and ask what "we" can do for her, suggesting the dealer replace the tires destroyed by faulty alignment. The GM suggests an investigation to determine the cause, and at the very least comp an alignment. I reluctantly agree. But say It is YOUR REPUTATION. Do what you think is best. I awaken to a call the next day. It is the Boyer service desk; The service manager says truck is ready . Do you want to know the bill? It is $500 dollars. I told her I am on my way in. At the dealer I discuss with the Ops Mgr. He says the bill is now zero for all the work done. Even on the bill the technician acknowledges that there is NO SUSPENSION damage; everything is tight. The only thing required to do is the Alignment. Then the OPs. Mgr. says " we are NOT buying you tires. And I can NOT guarantee this alignment for even a week. " Even though nothing else has been found to be faulty; ONLY THE ALIGNMENT previously completed by BOYER. HUH? Why burn the bridge of a new TradesWoman joining the workforce ? A girl who will no doubt be purchasing 5-10 trucks in her future. I guess just not RAM trucks. AND NOT from Boyer. Why would you risk damaging YOUR reputation over $1000 bucks ? @$300 for her diesel oil changes and $500 alignment charges, a RESPECTABLE DEALER will easily get that back tenfold. GoodBye Stellantis.

A horrible experience at Cobourg's Boyer. After purchasing a 2014 Ram truck, the check engine light…read moreappeared a few days later. The issues continued despite their claims, and eventually, after I had driven the car for less than 1000 kilometres, the transmission blew out. They refused to come clean for what they did. Leaving me with a large debt, even though I was just 18 years old and they had obviously sold a lemon. Unless you enjoy wasting your hard-earned money on unreliable cars, stay clear from this business at all costs.

Brough my car in for a recall involving the braking system while turning. I later found out that…read morethe blower motor wasn't re - plugged in and could have caused engine failure and that was how I drove the car home. On a separate note my inverter coolant has been below min since day 1 of ownership... I alerted the service department and their answer was we will top it up on your next service. 3 services later and it's still below min despite reminding the service writer at the desk. won't be going back

From the owner: Vandermeer Toyota is a family owned and operated dealership that has served the community since…read more1988. Great service leads to lasting relationships. Our many repeat customers from all over Ontario would agree, and now come to us for all of their new and used Toyota vehicle needs. Our customers appreciate our no-pressure sales department. We listen to what you really need and offer our best advice every time. Competitive pricing, knowledgeable staff and superior customer service all add up to create a fast and simple way to purchase or lease a world class automobile at a great price. We have designed all of our departments around putting our customers needs first and we are sure you will notice the first time you walk in the door.

This place is amazing,…read more Before I took my car here I called around to several places. I phoned two places in Watertown New York to see what they pay over the border. I was given a quote of $240 USD, this place was $220 Canadian. They ordered the window the day before I brought it in. I dropped my car off in the morning and they drove me 9 km home. They dropped my cr off when it was done. I couldn't be happier!

Wade and staff are great. They are professional, prompt and polite. The completed the work as…read morepromised and on time. They are one of the BEST businesses in Cobourg and I highly recommend them.

The place is a dump, the service is equally rotten, and the selection is a joke. They refuse to…read morefollow up with any request, and they make it like they're doing you a favour if they even bother to answer the phone. Do even bother with this dump, the staff have no interest in your business

fraser ford Cobourg wound not honour a recall for a ford transit that had a recall on it . they…read moresaid the recall was out long enough so had to pay out of pocket. very dishonest thing to do to a Canadian military family. The van was broke down from a part that was on recall stranding a Canadian infantry soldier so had to fix it at a garage and pay and then Fraser ford refused to cover the cost of repair for the recall part. They were very disrespectfu.