When I arrived at Vandergriff Collision South, I was not having a good day. Austin Howard was so kind and recognized that I was very stressed out. He calmly walked around my car and discussed every detail of the repair with me. He told me that he would keep in touch and let me know when it was fixed and ready. He provided excellent customer service. My car looks beautiful. He stayed a few minutes late so I could come pick it up my vehicle after work! I would not consider taking my car anywhere else. They did an excellent job and the customer service at Vandergriff collision is outstanding!! It is very rare to get this kind of amazing customer service these days. Everyone at Vandergriff collision is so kind and friendly and they do a wonderful job. read more

This company is very unprofessional and if you have a problem they will treat you badly. When we received the car back from repair there was a body part missing and when we came back to see about getting the part replaced they denied all responsibility even though they had no photographic evidence that the part was on the car when it was picked up. They had photo evidence that the part was on the car when it was dropped off. There are plenty of other collision repair companies, avoid this one at all costs. read more

Worst customer service ever. This is the most unprofessional place I have ever been to. Very rude if you question them about anything of how they plan to repair your car. I took a $75,000 car with 3000 miles on it. that just needed the bottom half of the door repainted. And I don't want it to look as if it's been painted. I see why they have 100 cars sitting around waiting to get repaired. I will take it to Macco before I let Vandergriff paint and body touch it. read more

Vandergriff Collision - Heavy scratched door without and dents - Body Shops Near Me - Arlington, Texas

They have a great crew at this location. Nelson was happy to help. I appreciate the help on the Lexus sir.

Great customer service. They make everything a breeze. We've used them a few times, and we have been pleased with the experience.

If there were Six (6) stars, that would have been what I would have selected. My car looks amazing thanks to Steven P. Blaser and the guys that work for him. Professional, on-top of things, and great work gives them the Five (5) star rating they deserve!!! I'm very pleased and grateful how they worked with Farmers Insurance and I had to do nothing other than select Vandergriff Collision South! Woohoo!!!!! read more

These people are the worst. First off they lost my part I ordered and they NEVER answer the phone. They don't even have an answering machine to leave a message NEVER do business with them read more

They did an outstanding job on my 2006 Subaru WRX TX and it looks almost as good as it did the day I bought it, brand spanking new. My only complaint was that they didn't stay in good enough contact with USAA to get me covered for the last few days in my loaner. Want to see a horror story. Check out my review of Service King, they tried to fix it twice before I took it to Vandergriff! read more

Just picked up my Honda from Vandergriff body shop. They were very fast and professional. My car door was damaged and they fixed it like new in 3 days. It was the most painless car repair I've ever dealt with. read more

Ok ladies and gents, you have to read this. I rarely write reviews. But this needed to be said. If you have been looking for a good body shop, I feel like you have to stop here. I have a 45th edition Camaro, that has 100th anniversary corvette paint. I had a little boo boo in 2013, needed a new bumper and fender straightening. They did amazing at paint match. Unbelievable in my opinion. I've been around a few body shops, took body shop in tech school, and this was done very well. They have a great staff there. But, Isaiah Gonzalez, your estimator (you want him) helped me tremendously. Do yourself a favor and see Isaiah. My experience as a customer was smooth, honest, educating, fast, etc. I can't say enough. Albert ledezma works in the shop and is very knowledgeable. So don't worry if you just meet Isaiah, the good people do not stop there. I will continue to take me vehicles there. I hope you do as well reading this review. read more

Vandergriff Collision - 2012 camaro - Body Shops Near Me - Arlington, Texas

After scheduling problems they didn't charge us labor on the mirror replacement. Good way to finish. Thanks.

I took my car to Vandergriff Collision South to get my bumper fixed. The receptionist was so courteous and very helpful. Originally, State Farm said I could drop my car off on Friday, she pointed out that since their body shop is closed on the weekend, that State Farm probably won't cover my rental car and I could be stuck with the rental bill. Sure enough, I called State Farm and she was right! I had to return on the following Monday, no thanks to the incompetent State Farm agent. The drop-off was quick and easy. When the receptionist couldn't get a hold of Enterprise to come pick me up, she swiftly called up another employee to chauffeur me over to Enterprise. I had other minor dings on my rear bumper (from prior incident) that were not included in State Farm's adjuster's estimate - they will only pay for the new damages. To my pleasant surprise, Vandergriff went ahead and took care of them too, without extra charge. They did an excellent job on the bumper, washed the car, and also vacuumed the interior. The entire experience was very positive and Vandergriff Collision exceeded my expectation. Everyone I came into contact with offered superior customer service. I'm so glad I made the decision to bring my car here! read more

I dropped my truck off for a repair and they were spot on with their estimated time! They called and let me know as soon as it was completed. The staff was very professional and knowledgeable about my work when I arrived for the drop off. Highly recommend this facility for any repairs. read more

Jimmey Nipp is awesome! I had my car hit by someone when it was parked and he took the time to call the persons insurance company and fight with them on getting a part of my plastic panels fixed. The insurance company of the person who hit me was trying to tell him it's not a necessity and they did not want to cover the part and labor costs for it to be installed, and he took the time to ensure there were no short cuts taken with repairing my car. Not many people would have taken that kind of initiative with their job to do that. He also provided email updates on my car and this allowed me to plan out the rental I was using. The lady at the front desk (I've forgotten her name) she was very friendly and both she and Jimmey were able to answer all questions and concerns that I had. My car was also left cleaner than when I had left it there! I expected them to clean the outside bc they had to do pain work, but nothing on the inside was messed up, they just had to put in a new door, paint, and replace some panels. And they vacuumed the carpets and wiped down the surfaces on the inside of the car. My experience there was amazing, I highly recommend going there, and I will go there again if I ever need work done again. read more

This company has by far the worst customer service, worst followup... wait no followup and front receptionist staff that send you to voicemails if you need to speak to someone. Do not worry about a call back. I had to complain just to get my vehicle started after 2 weeks. Horrible Horrible Horrible. read more