I would not come here for repairs. We bought our platinum wedding set here and they quoted the…read morerepair of a crack and prongs at $1800. We went to another jeweler recommended by a friend and they checked it thoroughly, showed us the damage under a kind of microscope and fixed the ring, including the crack and prongs for $300.

Kleinhenz has always been very helpful. They now have a goldsmith on site which makes jewelry…read morerepairs very quick.

My wife and I met with John and she picked out a diamond and mount for her wedding ring upgrade. I…read morewas originally quoted a couple of days to complete, then it was a week when we ordered it. Two weeks later I stopped in after hearing nothing from John. Was told it was next in line to be done, and the next day it was done. We picked up the ring, but were told the appraisal was not ready. I was told to have my insurance company contact John via e-mail and he would forward the info to the insurance company so we could receive a quote and insure the ring. The insurance company never received the information it needed. Two weeks go by and I stopped in the store again and asked for the appraisal and diamond report. He said he was behind on his paperwork but to have my insurance company contact him. I said I already did that and my wife is afraid to wear the ring because we still have no insurance for it. He apologized and said he would get that appraisal done right away. That was over three weeks ago and still nothing! Frustrated with multiple requests for the appraisal and diamond report, and wanting to wrap up this already five week old transaction, we ended up paying for an appraisal from another local jeweler which was done in one day! Wouldn't you know it the appraisal was for less than we paid for the ring.But at this point whatever, we insured the ring and are putting this bad experience behind us. We have since heard of similar bad experiences with this store from others. Buyer Beware.

Cleaned and fixed an old wall clock. Very prompt, and fair priced. I am an advocate for small…read morefamily owned businesses.

Nick did a great job buying my silver coin collection worth about $20K…read more Since there were so many coins he recommended me leaving the collection with him over the weekend so he could inventory it. I went back into his shop on Monday and he explained what the coins were worth (at market rate). He was also very upfront and transparent on his fees (which ended up being around 10%). Everything seemed reasonable so I proceeded forward. He wrote me a check and kept the silver and the transaction was complete. It couldn't have been any easier. His shop was modern, clean and well organized. He was professional and polite through the entire process. In all a very positive experience and I recommend his service. Thank you Nick for making it easy and painless!

Nick was incredibly helpful and went above and beyond to give me the best value for my silver coins!read more

I have been so impressed with the staff here that I finally decided to rate them what I feel they…read moredeserve. I have purchased many gifts for my wife from this store and they can count on my continued support. They have a way of making choices very easy even when looking through the myriad of selection that they carry. Now if I can just get Pandora to create a national (and international) database so that I don't buy the same bead 3 times. It worked out though since she has them on 3 different bracelets now. Keep up the good work.

The ladies were super sweet and very helpful!!! I love this boutique so many cute things and a good…read morevariety

Got my engagement ring from here and couldn't be more pleased. So happy I went here! Jack was so…read morepatient with me. If you go here I promise you won't regret it! 1000 / 10

Horrible experience here. I went in with a ring that I received from my grandmother and asked if…read morethey could clean it. The woman working here was extremely rude and told me that it was just an old ring and could not be cleaned. I was dismissed and felt completely disrespected. I would not recommend going here.

My husband and I went into D&D a few months ago to get rid of some Jewelry that had accumulated…read moreover the years...Having never done this before we weren't sure what to expect and having read online reviews about other places and the horror stories those before us had encountered, we were rather nervous before we walked through the door...I think our guardian angels were with us that day because any apprehension or preconceived idea either of us had before was immediately wiped away the moment we met Dave (the owner)...He is a kind and welcoming person, who treated us as if we were old friends, rather than 2 strangers he was meeting for the first time...He guided us through the process very smoothly, told us things about some of the items we didn't know about (such as letting us know that a ring we thought was sterling silver was actually 14kt white gold) and was incredibly fair in the amounts that he offered us for each piece...We even had one item that he put aside, telling us that we could get 2-3x more for it at a consignment shop then he would be able to offer us...My husband and I walked away feeling like valued customers...D&D Coins and Jewelry will be the first place we will always go to when we have gold, silver, jewelry or coins to sell...we feel confident that we will get a fair offer and be treated with kindness and respect...Thanks Dave for all your help. :-)

From the owner: D & D Coins And Jewelry Provides Buy and Sell Coins, Precious Metals and Jewelries to the Lorain,…read moreOH Area.

Excellent service repairing my prescription sunglasses! They…read moreare one of my favorite pairs of glasses and I didn't think they were fixable I couldn't be happier Wonderful people!

Took my sunglasses here for repair hoping they could replace the nose pads, to my surprise they…read morewere able to replace them within 2 hours, great quality, AND for such a great price. Such great customer service and so friendly. Also - Great jewelry selection!

Amazing service as usual. My dad has been bringing me to Nielsen Jewelers since my childhood. They…read moreare always helpful and created some very lovely pieces for my mom. A great spot for a local business to support the growth of the Lorain, a small town with a big heart. Worth the drive to get exactly the piece you want or for repairs and cleaning of something you have at home!

Great selection, very fair prices, and the nicest most competent staff anywhere! Terrific place to…read moredo business!