As a new home buyer, Tina has taught me the ropes and has been extremely patient with helping me…read morefind the right home. Although I was learning and understanding what I need to do as a buyer, Tina has shown a great duty of care and professionalism in handling the whole process for me. I didn't have to worry, as I knew she would take care of everything from negotiating an excellent price, making sure I found a home with value and making sure the process went smoothly. I highly recommend all my peers and clients to Tina as their Realtor. Thanks again for all your work, Tina, and I look forward to working with you again!

From the owner: Tina is a trusted real estate advisor specializing in Downtown, North Van, West Van, & surrounding…read moreCoquitlam areas. She is proud to service her clients in both English and Farsi.

Carlo and his team were very professional and helpful when we rented out our condo. They looked…read moreafter repair services when we were out of the country, advised us on insurance issues, and carefully screened our renters. Tasha was particularly helpful during covid and helped out with communications with our tenants. She took a personal interest in taking care of everything. We felt our condo and tenants were in good hands with the Sutton Group Del Mar Realty.

I'm sure this group does excellent work based on the other reviews however I wanted to provide some…read morefeedback on our experiences as potential renters. My wife was communicating through one of their agents Tasha Panico to schedule a viewing for a home they were managing. They had agreed to show us the place on 6 PM on a Wednesday (6 days ago). Tasha had asked to move the date earlier to Monday at 6 PM but my wife was working a late shift at the hospital and didn't have a chance to reply to her email until the following day where my wife confirmed 6 PM would be okay (Tuesday). Tasha explained she was busy that Tuesday and left it at that in the reply email. We of course assumed the viewing would go ahead for Wednesday at 6 PM and my wife emailed back apologizing about not getting back sooner and emailed back to confirm again 6 PM on Wednesday. She did not get a reply back but we did not think much of it at the time. We got to the viewing early on the Wednesday, sent one more email and also text messaged her that we were there, still no reply. We phoned her once at 6 PM but still no answer and then waited around and still nothing. Unfortunately we never got another answer from Tasha explaining what happened even though there was never any indication to us that plans had changed. The unit was subsequently rented so our interpretation is that she felt there was no point in showing us the rental however a simple message telling us so would've sufficed and would have saved us the time involved in making our way down to the viewing and waiting around. Again I hope this is a one off or there were extenuating circumstances but I feel that as a professional organization, communication is very important, and we felt there was a communication breakdown dealing with Tasha, who had been a good communicator up until that point.

I had worked with this office for 7 months they was friendly and they answered me when I want a…read moreservice Helpful team

They are basically legal frauds, and I strongly advise everyone to stay away from them as much as…read morepossible. If you want to be scammed be my guest. I made the mistake of renting a unit online based on their polished marketing, only to find it in an uninhabitable condition upon arrival. Throughout my one-year lease, I dealt with persistent issues including a lack of heating during the Vancouver winter, electrical hazards like sparking outlets, a screaming and oily kitchen fan, and broken window locks on a second-floor unit that compromised my safety new Gastown which is not nice. Incredibly, they even broke one of the locks themselves while showing the place, yet had the audacity to accuse me of breaking it during our legal hearing. I also spent a full month with a broken fridge before it was finally replaced. In the first month, I talked with one of their employee to leave as I could not continue to live. She convinced me saying when my wife arrives in couple of months we can look houses together. She noted I won't be charged penalty leaving early. I thought I could bear these awful circumstances. By the 4th month, the situation became unbearable as management completely ignored my continuous complaints about a major neighbor noise issue involving heavy bass music that blasted from midnight until the early morning hours. I could barely sleep. I used ear plugs which were not helpful for bass, so I used airpods noise cancellation all the time even while sleeping. When I finally told them I wanted to leave because of their negligence and the lack of functional internet, they tried to pacify me by installing Starlink. However, this turned out to be a complete scam; they made the network public, allowing over 20 devices to connect and making the service unusable for me. If you wonder about the neighbour's noise... they didn't even bother to solve it. Throughout this entire ordeal, I faced constant threats and unprofessional behavior from staff members like Swaliha and Pratik. I eventually took my case to the Residential Tenancy Branch (RTB) with over 70 pieces of documented evidence. However, because the hearing was on May 4th and my lease had recently ended, the arbitrator ruled that I couldn't claim many of my rights as an active tenant, resulting in the loss of most of my security deposit. They couldn't even present any evidence at the hearing. Yet I became the one who lost. It is staggering that despite numerous public complaints, government institutions allow them to continue using legal loopholes to prey on your hard-earned money. They should thank very much to government institutions for covering them. Being a tenant should not require being a lawyer. I spent so much time and stressed you cannot ever imagine. Save your mental health and your finances by avoiding this company at all costs. Do not trust the system which won't protect you or do very least. This company's 'business model' relies on deceiving people, and exploiting laws. That owner, Anoop, I can see him drinking his mojito on an island with the money he stole, while unprotected tenants are being ripped off by his minions in the Plan A offices. And I'm spending even more of my time writing this hoping it helps someone out there like you.

Simon is a hard worker, he often responds even after working hours and weekends.. he is reliable,…read moreefficient, gets the tasks done on time and does a great job on follow ups.. we are very lucky to have his company to manage our property. highly recommend him!!

Better than my previous management company. Competency every manager is similar, but these guys at…read moreleast answer my phone calls and reply to my emails when I need to speak to a person. My strata manager too, I'm happy with him because he doesn't give me an arrogant attitude when I have a question. If you're still using those companies that tell you they can't get back to you because they have a lot of calls and emails to deal with, I'd recommend you to try a smaller firm like these guys. At least I'm getting some service I'm paying for.

Emailed Cosy Suites from seeing a listing on Craigslist. Moe emailed me back and asked me to…read moremessage Elizabeth to view the rental locations. I texted Elizabeth and arranged a time to do a video tour. Long story short, I waited for over two hours without ever getting the tour. When it was 30mins past the agreed time, I called and someone answered and said a guy was supposed to call me and do the showing and she would call him and ask. After multiple texts and attempted calls after that, no one answered. I messaged again two hours later and someone responded that I should message Maria, who texted me and coordinated the showing. I'm very frustrated as I have sat around waiting for so long, and this kind of customer service seems a bit ridiculous.

I used Kitty tLam to make a name change on a title deed of a property. She was very helpful and…read moredetailed in ensuring that all the steps were carried properly and all the documentation updated. All went well with no subsequent issue. Tina

The company that I work for bought property, and needed a real estate lawyer/notary. Kitty Lam and…read morepeople in her office were helpful throughout the whole process. They didn't get impatient when we had to call back a few times to confirm things. What I liked best was that the agreement between the notary and us was written in a friendly tone, not cold lawyer-speak. Everything went smoothly.

terrible service! we used his service once before and were shocked that a realtor could be so rude…read more surprised to see such high ratings here--would recommend staying away at all costs. do yourself a favor; there are plenty of decent realtors in Vancouver

We've bought and sold our fair share of real estate (and several family members are "in the biz"),…read moreand we have to say that Pete is on a whole other level! We wanted a realtor who really knew the market, and understood what we were looking for. Pete was beyond responsive, listened to exactly what we wanted, and helped us find our dream home in record time. Can't imagine a better person to help find (or sell) a home in the Vancouver area. He's also one of the nicest people we've ever met, who went out of his way to help us. A truly great guy. Thanks for everything Pete! We'll talk to you again when it's time to sell!

Beyond useless. Moving in and moving out required us to get an elevator key which either time was…read morebeyond complicated. The person who we spoke to wasn't in the office, no systems in place for something as simple as picking something up. Staff were mad at ME when I got frustrated that with 3 calls over 2 weeks notice they could not provide me with an elevator key on move day! Leave it at the front desk in an envelope; how hard is that? Workmen often scheduled with no warnings from property company. I am moving out today and the straw that broke me was a fire alarm inspector walking around wide-eyed and confused as to why nobody knew he would have to enter apartments today to test the fire alarms. In fact, I can hear him arguing with a resident as I type this. Mailboxes were broken into 3 weeks ago and we still can't receive mail because it's apparently just too monumental a task to coordinate a fix. If you are a Strata looking to engage a property Management company, stay far away from these clowns, they are beyond hopeless.

worst experience with company highly not recommend be careful while renting from them because when…read moreu will leave they will charge u extra for what you have not done so better don't get any repair for cleaning as they will still charge so better to for get your security and let them do repairs and cleanin.

Jay is incredibly condescending and rude. I was late for my appointment which was my bad. My…read moreprecious appointment was too close to this one and there was unexpected traffic. He was incredibly rude on the phone telling me to go west. I told him I'm not from here so sadly don't know which direction that was and he condescendingly said "the direction the sun sets in." the property was in the middle of a bunch of skyscrapers, I have no idea which direction that is in the middle of the day when I'm in the area for the first time. he then proceeded to grill me on why I need a two bedroom for one person. insisting I planned to sublet which I do not. when I told him I wanted a room for my guests who visit me he rolled his eyes as if I was lying. it's truly none of his business why I'd want another space, but I was incredibly polite and accommodating to even tell him that. I told him I'm moving from a 4 bedroom house, but still he continued to rudely imply that I was subletting. bro. I'm not lying to you. also it's none of your business if I want a bigger space. I ended up leaving before seeing the unit. the first thing he said to me upon arrival was "I have other business transactions to do today so I don't have time" since I was late, I apologized for the umpteenth time. anyhow I ended up leaving. he's reallllly mean and condescending and full of himself. not a way to work with customers. he looked at me as if I was beneath him from the beginning. this man knows nothing about me. maybe hes racist as he gave me racist vibes. or hates women. or just a complete stuck up jerk. sad. moving on! don't rent from this company if you want to be treated with respect.

Had a really great experience with the staff. They're really nice and helpful, and they care about…read moreyou having a good experience. Even though I had to cancel my service because I didn't need it any more, they were still very accommodating with fees and making it as easy as possible for me. I also looked around everywhere (Regus, competitors, etc.) and they were the best value for the service. Would 100% use them again if I needed it.