1. Valvoline Express Care

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Walkertown, NC

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Valvoline Express Care

5.0 (1 review)
Closed • Closed

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5 months ago

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People searched for Oil Change Stations 1,109 times last month within 15 miles of this business.

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Beamer Tire & Auto Repair

Beamer Tire & Auto Repair

(10 reviews)

My car needed serious repairs that were costly. Kenneth was so helpful and kind throughout the…read moreprocess. I couldn't have gotten a better price or better service anywhere else period. This will be my go to for car service from now on. They are exceptional and treat their customers very well.

Overpriced and a waste of time!…read more Waited two days while my vehicle sat in their parking lot waiting for them to inspect an engine light. When I dropped off my vehicle the morning of the first day the associate at the front desk told me it would only be a few hours. After that time passed and I hadn't gotten any update I decided to call to see what the issue was. I was met with a rude response by Doug that this wait time was normal, that I shouldn't bother them if they haven't text/called, and that I should call back before closing if my vehicle still has not been seen. Doug gave me no time frame to how long it would take. So eventually it got close to closing when I called again and decided to leave my vehicle overnight to get it seen quicker. It wasn't. They finally inspected it late in the afternoon on the second day where they found a faulty catalytic converter. Doug quoted me $3000 with the OEM part and $2500 for the "cheaper" aftermarket part. It was outrageously high and not worth the service wait time. I quickly talked with another mechanic I trusted who quoted me a little under $1000 for the repair while being very helpful and nice. I am going to take my business elsewhere after this experience. While some staff are very helpful and nice the experience with Doug was one of the worst I have had. Even the diagnostic fee of $107 wasn't discounted for an extremely long inconvenience. Don't go to this auto shop unless you enjoy wasting days/weeks for service that amounts to expensive price gouging for your wallet.

Valvoline Express Care - oilchange - Updated October 2026

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