We have brought our cats to this hospital for 15 years and would continue to do so as long as they…read moreneeded to see the vet! Dr Lauren Cryder has over the past few years taken care of our cats with compassion, explaining the issues to us, listening to our concerns (and those of our animals), and helping us to navigate difficult treatment decisions with patience. She is the best! All of our experiences working with the entire staff over many years at McLean Animal Hospital were positive. Thanks to you all! I can see comments about charges for services, but my experiences are that the charges have been in-line with other veterinary services.

We have been bringing our dogs here for years and they have always been good. Easy to get an…read moreappointment and well run. I was compelled to write a review when we had to put two dogs down two days apart. It was a horrible week but Dr. Sullivan made it so much better. She was incredibly compassionate but also thoughtful with advice as we made decisions. She was also flexible with fitting us in and responding to our questions. I can't say enough good things.

We've been a patient of Dr Clifton and his predecessor at TCAH (Dr Davidson) for 20 years. He and…read morehis staff are top notch--friendly, caring, and professional. We have run the gamut of services from new puppy vaccinations through end of life services (no fun). The new facilities are first rate and a lab that appears state of the art. I've given up on complaining about fees (they are all expensive), Dr Clifton is very up front and confirms costs before treatment. Good work and thank you TCAH!

I am new to the area and had to find a doctor for my 2 babies, Toodles and Peanut. I read lots of…read morereviews online about this clinic and decided to give them a try. I truly love that prices are posted online and that you can call them about anything & they try their best to be very transparent. I have no regrets!! Dr. Clifton is an incredible veterinarian; he was kind, silly, friendly, and very helpful to inform me about everything he felt was necessary to tell and to answer any of my questions. I felt very relaxed while there and I think the girls felt the same! The staff is amazing; they're so kind, excited, & fun to be around. Overall, the energy at the clinic was great, friendly, and I left very satisfied! I'm very happy to have found a great doctor and team for my babies. Prices are very fair, especially for the area.

Responding to the business owner's response: 1. I primarily…read moreasked for an annual checkup as my dog has diarrhea every couple of months and that's normal for him. Despite that info, your team made a strong case about selling prescription treatment and you admitted to me verbally that your technicians didn't communicate that and weren't well trained. 2. When the technician lady I spoke with yesterday kept on cutting me off and saying that I was the one who rejected the heartworm test because your hospital "always" does things right, yes I got frustrated. I told her I was going to hang up and that I would find another hospital because I didn't want to continue being talked over and gaslighted. In my perspective, a proper response from your team would have been "I am surprised to hear that wasn't relayed to you. There must have been a mistake." And not "Our hospital always asks the owner so it must have been you who rejected it" esp when she couldn't find any records 3. Lastly it is my bad for assuming that the technician was the doc's wife. I am truly sorry for that. Being Korean myself and supporting a lot of Korean establishments in NOVA, I see a lot of husband-wife businesses. That lady's demeanor said she didn't care about losing my business at all so I assumed she was related to the owner. I am sorry as it was a cultural misguided assumption. Since you say that you are hoping to improve, my sincere feedback for your hospital is below: 1.) Please take some time to improve on empathy and customer service. Take a moment to listen to the customer. Please refrain from being defensive, cutting people off, arguing back, etc. I have never in my 20+ years in NOVA have come across an establishment where I felt the communication was this difficult. 2.) Kindly take the time to talk with patients & train your technicians on products they are selling, on customer service, on promoting clear/transparent processes. Yes you treat animals. But you are the main communicators with those pets' owners. Does a doctor at the hospital only checks up on the patients and prescribes treatment? No - they talk with family members, clearly explaining and assuring of what they are going to do and train their nurses to best assist with the treatment. That is part of the job and is a huge part of patient care. I have a right to my experiences and to share my perspective as do you. Please don't accuse my experience as being slanderous and unfactual. Obviously there was a lot of miscommunication but maybe that in itself can be a starting place for you to reflect on how to best mitigate those problems in the future. I wish you and your business best of luck. ---- It's not worth the stress, people. Please don't be swayed by the prices & look elsewhere. Three main reasons why I'm taking my dog elsewhere - Unclear Practice/Process, Poor Communication, Aggressive Attitude toward customers. A couple of weeks ago, I brought my dog in for an annual checkup. He was having diarrhea but I wasn't too worried as it happens occasionally, but since my dog's annual checkup was due in a month or so, I thought why not bring him in early just to check? I relayed this as I checked my dog in. Then a headache ensued with their technicians trying to sell my husband this comprehensive treatment plan to my dog. I was so confused - how could there be a treatment plan when the results of the bloodwork wasn't even out? When I went to pick up my dog, I told the doc - I get all the other shots you're giving my dog, but "what's the difference between getting my dog prescription food vs. feeding him a bland diet for his diarrhea?" And the doc said, "you don't have to cook." ...I was baffled. There was a miscommunication, a large part of it was due to undertrained technicians which the doc admitted to, and yet he had a standoff with me for 30 minutes. Whatever, I just wanted to take my dog home. THEN, a couple weeks later today, I was ordering heartworm medicine through Chewy and they declined it. I call the hospital and this Korean lady whom I assumed to be his wife based on how she was asserting herself, tells me that my dog didn't get his annual heartworm test. I asked her why then didn't they tell me when I went in for a checkup and then she aggressively argued that she's sure that someone must have told me. She looked in my records, but there was no record of me saying I declined the heartworm test, because I didn't. Yelp-fam, I told you the facts. You decide if the headache is worth it. Prices are great. But if you're anything like me and want the absolute best care for my dog and be treated in a professional/kind way, then pay a bit extra to get care elsewhere. Walk away. Also, DM me your favorite vets in NOVA. Looking for a new one for my fur-best friend.

I would recommend this animal hospital to anyone! My dog is normally sensitive and fearful but the…read morekindness from the vet and staff have made him more comfortable. Dr.Chun is a very skilled doctor. I would give 10 stars if I could!

Wow... I realized today I didn't know what a "good" vet experience was until I came to Vienna…read moreAnimal Hospital. You really don't know what you don't know. I've had a terrible experience with another vet in Fairfax and decided to give this place a try after 2 people recommended it. The doctor allowed me to be with my dog as she checked up on him and treated him. Both the doctor and the staff tried their hardest to ensure my dog was feeling comfortable by giving him treats so he could warm up to them, and some gravy to distract him as they were drawing blood. The doctor was also courteous, patient, clear in communication and explanations, and ensured that I was also comfortable along with my dog. At the previous vet, I had to be the proactive one as they did not check my dog even for regular things due at an annual checkup (e.g., heartworm) despite taking my dog in for the annual checkup. Moreover, they didn't notify me of vaccines that were set to expire in a couple weeks. At Vienna Animal Hospital, the doctor spent time with me to go through my dog's medical record and vaccines, pointed out which ones that were set to expire soon, and which ones she thought wasn't needed. She didn't push me to buy things I didn't need or want. It was overall such a great experience. Very happy with the care here!!

It should be no star at all for this business. We began to have Vienna Animal Hospital taking care…read moreof our two dogs and three cats starting at more than twenty years ago. My pets were lucky because for about 12 years they had Dr. Wolf who was absolutely professional and compassionate. Unfortunately, Dr. Wolf passed away when my youngest ca, Paung, was 8 years old. About 9 months ago. Paung was diagnosed with hyperthyroid. The drug they gave us to control Paung's thyroid was expired. I didn't notice the expiration date until 5 days later. So for 5 days my cat was taking expired medicine. After that I decided to try to get the same medicine form Amazon, but it required the vet to fax in a prescription. I called the Vienna animal Hospital to remind them to send in the prescription, the receptionist said they would have the Dr. do it. But a week passed and nothing was done, Amazon finally sent me a notice saying the order was cancelled. On March 20th, 2026. Paung, who was almost 17 year old, was exhibiting signs of pain. We thought he was having constipation since he had a few similar episodes before. But this one seemed to be worse. So we made an 8:00 a.m. appointment with Dr. Chervez at Vienna Animal Hospital. We arrived 5 minutes early. As we waited, we saw three other 8:00 a.m. appointments being admitted into patients rooms. 5 minutes passed 8:00, my husband asked the receptionist what was going on. She said since we'd arrived 5 minutes early, it was normal for us to wait. Meanwhile my cat was distressed and crying constantly. Another 15 minutes passed, we asked if the Dr. was available, they said he was, just delayed. We didn't know what that meant. Was he there or he had not arrived yet. But the receptionist didn't seemed to know. We finally decided to leave. On our way out, I told the front desk that they were not very professional. They answer was "OK" with a shrug of their shoulders. We had to go to another vet since Paung was obviously in pain, but there was no appointment available until 1:00 p.m. It turned out Paung's kidneys had failed and he was euthanized 2 days later. Our hearts are broken because of the passing of a beloved pet who'd given us love and comfort for more than 15 years. But what we are having a hard time to accept the fact that Vienna Animal Hospital had made Paung suffer unnecessarily in the final days of his life. I don't believe they have the uttermost professionalism, compassion and empathy required as a veterinarian hospital.

We hired them to walk our dog and another family dog we were pet sitting. The dog walkers were…read moregreat and the company flexible when we needed last minute service.

We are so grateful for KSR pet care. They have been providing us with mid-day dog walks for quite…read moresome time and were invaluable when we adopted our second dog this year; our second dog was a scared little puppy mill rescue named Minnie and she needed a lot of TLC. We credit her KSR dog walker, Stefania, with bringing her out of her shell and teaching her to love walks. Stefania got Minnie to enjoy the outdoors and walks when we hadn't been able to. Stefania is amazing, a true dog--whisperer--and our pups love her dearly. We get a report after every walk, with pictures. I have an odd schedule so don't need walks every day and I was worried that would be a problem, but it hasn't been at all. Scheduling is very easy with KSR's website, and I can log in at any time and check it. Communicating with KSR is also extremely easy on their website -- I can message my dog walker or the KSR office. Payment is automatic every two weeks or so. Very convenient. We have also had KSR do petting sitting for us in our home, and that worked out great. This really is the perfect pet care company. Highly, highly recommend. 10/10!!

The day I feared came for my boy Finn, a cardiac cat who had several years beyond what was…read moreexpected, but did suffer the outcome one can never prepare for. Despite being advised to go to the ER, I declined knowing that would only lead to the ultimate outcome with trauma, and not the compassion, kindness, and skill I have learned in these situations, Alpine, and in particular, Dr. Reidelbach, do so well. Although she was not in until later in the day, Dr. Sartain fit me in and told me what I did not want to hear, but did it well and with compassion. Much of the afternoon was spent in my sunlit warm car with Finn on my lap, as he was made comfortable. I was grateful Dr. Reidelbach did arrive, as we have been through 3 other losses in the same years. She went above and beyond, but that is what I have grown to respect ..attunement to the situation, solid knowledge base, compassion, empathy. Simply bending to the situation that presents with the goal of the best outcome for all the focus. She delivered. The day will always be remembered with sadness as Finn was my heart, but she understood this, which will envelop the memory with the golden hue the sun delivered through the skylight on us all.

Alpine Veterinary Hospital has great, caring doctors and friendly, knowledgeable staff.read more

Oakton Vienna Animal Hospital takes great care of your pet.   The staff is professional and…read morefriendly.  As importantly, Oakton Vienna also supports the pet owner.  We have been bringing our dogs and cats to this practice for years.   Through pet health, illness and end of life, the vets, techs and admin have always been understanding, accommodating and reassuring.  When you are worried about your fur baby they will answer your questions and when the time comes to make those difficult decisions, they do not pressure you but offer guidance and sympathy.  We truly appreciate their expertise and their heart. Hours are convenient and there is a large lot right out front.

I strongly recommend Oakton - Vienna Veterinarian hospital. Living in DMV most of my life, we are a…read more4 generation families who know something about the area and businesses, we have witnessed the changes and sometimes decline in level of professionalism and care for clients and patients that being said! Recently I had a few bad experiences with vets and groomers in this area to care for my senior dog of 18 years, being totally disappointed I started searching for a vet who could at least show some level of compassion and professionalism, the money was not the issue in any case although the previous vets did gave us a huge bill without justification! Not even a follow up or return a call! Thankfully my research online and what I was looking for directed me to Dr. Blevins a native of Northern VA and a founder of Oakton - Vienna Veterinarian Hospital. I quickly called and with only couple of rings a soft spoken lady answered the phone she was understanding of our situation and knowing what we had been through. I asked for appt with Dr. Blevins and the next day got to meet him and his very compassionate technician and office staff! Dr. Blevins was compassionate, professional and above all understood our concerns from past experiences, he took his time and answered all of our questions so we can come up with a plan for our senior dog. We appreciate the level of support we received. We also thank his technician Alyssa who was friendly and professional, took her time to answer all of our questions and even gave our little senior dog a bag of goodies with his cute bow tie. I urge all pet owners to do your research before ending up in one of areas vet hospitals with chaotic conditions and no professional staff! All the best

Long time customers of ODAH- they have been taking care of Ollie and newly adopted Rory. The staff…read moreis always fabulous and courteous. Dr. Butler is amazing, whether treating the senior pup or the new rescue- I always rest much easier after the pups go in for a visit. Thank you for taking great care of the puppers.

I have been a customer for about ten years. However, when we got our most recent puppy two years…read moreago (labradoodle) we have not only had to find a new veterinarian, but now a new groomer. With this company it keeps coming down to price. We switched to a new vet when my male dog needed to be neutered and I received an estimate ODAHC for well over $2,000. We kept coming back for grooming services because they did a better job than some of the other less expensive places we've tried. Over the past two years the price for grooming a medium doodle has increased over $100 from $120 to $230. When I commented on the price increase I was basically told that the price hasn't changed which is a lie. The pricing structure has changed from itemized services to a total bundled price. My final straw is that while the groomer is competent, she basically does what she wants and we only have about a 50% shot (if that) of actually having his hair cut the way we've asked. Just because this is McLean doesn't mean predatory pricing is acceptable.

Caring Hands -Merrifield is a wonderful practice. We have been bringing our dogs to this vet for…read moremany years. Our latest dog is a Bernese Mountain Dog "Alfie" and they take such good care of him. They are professional, kind, and I can't say enough good things about the practice.

I had been taking my dog Duncan there for 5+years. to date everything had been great. but then I…read moredid the horrible thing of moving to Florida. Duncan flea and tick medince was lost, as I am disabled recovering from knee surgery . I call MY VET OF FIVE YEARS, to get supplemental medicine. I was first told no, he has to come in. I said WE MOVED TO FLORIDA, so that aint happening. I asked for a years supply, hi next visit is due in February, but I though it good to have multiple months on hand as I love my dog, who's currently sleeping here next to me and I'm overly protective of, to a fault. The receptionist puts me on hold twice for long periods of time, then comes back and says she'll only give me six months, and I say, "great"! then she tells me I have to go online to order it, and I'm like, " I can't it a prescription medication (that should be over the counter) and she hangs up on me. I call back to get a supervisory person, who also hangs up on me. I call back then the supervisory person apologizes for handing up on me, for their poor performance in using a phone, then she calls me a petelant child, and asks if I'm drunk? I respond, are you a bitch? she says I CROSSED A LINE! I USED PROFANITY AT HER! she defamed me and my request for my dog's health and well being after she insulted me twice. FOR THEIR POOR service. she then hangs up on me again. She then threatened to call the cops on me. Do not take your pets here if you love them. I just want to thank Caring hands for graciously accepting my $216 for a six month supply of simpatico trio while humiliating me, insulting me, threatening me, over my pet's healthy and well and well being. They also tried to intimidate me with police action (which I welcomed), and that they have a file on "me", not my dog, "me". I demanded to see it, they refused!

We switched from Cherrydale Vet to Clarendon Animal Care North last year, and we have been…read moreextremely happy with them. Cherrydale was more convenient for us, but we found it to be smaller and less comfortable overall (while prices were actually higher). CAC has offered a much better experience so far.  Their entry is warm and inviting, and has plenty of room for owners and their pets to make their way inside on their own terms as much as possible. They have a separate entrance for pets who are particularly anxious and/or otherwise in need of solo entry into the facility to ensure their comfort and security and make sure they have as fear free a visit as possible. They also have a separate waiting area for cats for the same "fear free" reason. The people at the front desk are all extremely welcoming and smile at all who enter. The entire experience is warm and inviting for pets and people alike. The waiting areas and exam rooms are also wonderfully clean, cheerful and comfortable for all. They have carpet on the floor and a couch in every room so all have a place to sit during visits. Soft classical music plays in the background, and the walls are tastefully decorated with artwork and unobtrusive signage containing helpful information about their practice and basic veterinary content. They accomplish their "fear free" goals very well. Most importantly, the veterinarians there are awesome. They're great with both pets and people, and they take time to conduct thorough and caring exams and provide detailed information about what they're doing the whole time. They also answer all questions clearly and explain everything incredibly well, without ever appearing condescending or impatient in any way (as we have experienced with some vets at various places in the past). My dog and I leave feeling great and well taken care of every time. Excellent veterinary practice in every way.

Just imagine. You're a good boy and you're a little old and a little nervous in general. And you…read morehave this appointment with CAC and you know a lot of people are going to poke and prod and basically infringe on your personal space. Maxx was stressed just like any of us would be. Thankfully Dr Fitzgerel and his crew of Caitlin and Jules were so awesome. They were patient and careful with him and took plenty of time to get to know Maxx, and his history and present situation. This was his first visit here so extra time and attention was needed.