Excellent advice and service. Would definitely order again if i needed it…read more Ordered online

We called and the phone message said the showroom was open. When we arrived, there was a paper…read moretaped to the door indicating that they were, in fact closed. Since we too the MBTA to get there, it was incredibly disappointing. Update your message that gives the public your operating hours.!

Stay away from this kitchen supply store. They buy cheap quality products imported from China and…read moresell it at a high markup price. I bought a wok, washed it after I used it to cook, and overnight rust spots appeared. I put oil on it but the rust wouldn't go away. Wasted $50. And also, I exchanged a cutting board for other utensils and it didn't add up to the same price as the board. It was only a 5¢ difference. The young man store owner said "You must pay". Really, you really want that extra nickel. Buyer beware, you're in for a scare! You can buy good quality utencils at Dollar Tree for way less.

Could not have been nicer! Had everything I needed at a stellar price. Will be back for larger…read moreitems next visit. Tight space so leave friends outside... or better yet getting Dim Sum near bye.

I had the pleasure of working with Ani and Margarit on a recent kitchen renovation and would not…read morehesitate to recommend their services to anyone seeking a kitchen design team. Their design was thoughtful, the cabinets/counters/hardware we sourced through them were beautiful and fairly priced, and I appreciate their input on the design and various elements of the renovation throughout the process. Overall, a joy to work with and we couldn't be more pleased with the final product. Thank you ladies!

We loved working with Ani and Margarit at Bel Kitchens! We have a pretty small space and they…read moreworked so hard to make every last inch work best for us. They were always willing to meet, answer our questions, and offer their expertise and guidance. We are so happy with our kitchen and, honestly, I don't think we could have done it without them.

I'm changing my rating to five stars because in the end Ferguson went above and beyond to make…read morethings right for us. It was a matter of speaking to the right person. We are very happy with our replacement faucet.

Horrible!! Finally delivered a big and heavy vanity. Now, they want me to dispose of old vanity and…read moreall the boxes. No resposibility on their part. NEVER ever again get anything from them in my opinion.

Hosea's painter team did nothing short of a miracle job. Really…read more I wholeheartedly recommend you go with them. You can't go wrong. I appreciated his teams' skills and most importantly his ethics, honesty and integrity. I recruited Hosea and his team for a risky paint job due to the unusual designer type of paint we were going to use. Also, I had a very tight deadline at risk of not being able to move in. Every painters told me they needed at least 2 weeks or more to finish it, even with a 3-person teams. This even included a large national paint companies (those who specialized on commercial or corporate buildings). Hosea's team were able to finish it in just about a week or slightly more, allowing me to move in right in time. I used a designer paint complex to handle and prone to mistake from inexperienced painters with this particular paint. As expected, they made a mistake, but owned it without creating difficulties. The end result ended up very fan-tas-tic, above and beyond expectations. And the pricing (certainly not cheap) was rightly fair and quite reasonable I think. I am so glad I selected Hosea for this impossible mission job. It was a total success. Attached are photos before/after the job. Paint was from Farrow & Ball with the exception of the windows trim (Sherwin Williams).

I worked with Laura at Charlestown Home Improvement on two interior design projects and was…read morethrilled with both experiences. In one, she created a beautiful, thoughtful design starting with a completely empty space; in the other, she helped refine and enhance the design of my home using some existing furniture and recommending new pieces where needed. Laura listens, asks the right questions, and offers creative options without being pushy. Both times, she created spaces that I am truly proud to call home. Highly recommend!

Best selection of knives. Was really excited to discover this store, and see that they take knives…read moreseriously. In Downtown LA there is a fantastic store that has an insane number of knives... maybe too many. This store claims that they they have the biggest selection of knives in New England. I feel like they have enough good knives to have a varied enough selection for different preferences, but yet not overwhelming their customers with too many choices. I got a great bread knife that I'm really happy with recently. It's just the right weight (not to light) and has a really comfortable grip and an "elegant" length. It makes cutting breads really smooth and easy to cut very thin slices. It is apparently their best bread knife, and at $150, I think the price is right. Despite being on Beacon Hill, I don't feel that their prices are high or unreasonable, but just right. The store is fun to browse through for many other kitchen or cooking supplies or gifts. As a well-stocked mom and pop store it has that quality of surprise at finding something you never thought about. The personnel is also very helpful. I've been there a couple times and they seem to be knowledgeable and willing to help, to explain things and answer questions. They have personal experience with the things they sell.

Went to this store based on fine reviews to look for a specialty Japanese knife. Upon entry, it…read morefelt like they have a good selection. But the service was bad and we encuntered terrible attitude. First of all, for a fine knife store, there was no ability to try any knife. We selected a Mac 6.5in for $150 based on our past experience. It turned out they only have the one display knife to sell in the store. We also wanted to buy a magnetic knife holder. Again, it is only available inside the sealed box. We could not open the box to examine the product. We decided to just buy the knife as a gift. Paid by credit card but had to ask the clerk to get my receipt. Even that, the first offer was by email only. Overall, it was a terrible experience. Do not go there. Not worth it.

Very helpful staff, great prices and selection. Just finished a complete kitchen and bath remodel…read moreand everything looks fantastic. Headed back today to shop for my next project.

You know, this place is hit or miss, but Im giving it 4 stars because when you score--you REALLY…read morescore. We found the most beautiful travertine tile for the shower and bathroom floor at this place for a killer price. It looks beautiful and knowing that I paid 40% less than the tile stores/home depot makes me grin each and every time I step foot in there! Does Grossman have everything you need like a homedepot or lowes? Probably not, but it is certainly worth a drive. Are they the most knowledgeable team? No, not at all. But check it out--you, too, might score big and instantly become a fan!

I was kept on hold, TWICE, for 10 minutes. The person who answered was rude and the person in the…read moreshowroom didn't seem to know what they were talking about or what inventory they had. Would never buy from them.

To start, the ONLY reason they are getting two stars and not one is because of Tracy…read more My wife and I first engaged with Murray Design when renovating a kitchen and bath at our new-to-us home. We met Gina, who was initally helpful in making tile design recommendations. We then ordered a custom vanity and 'special ordered' our fixtures (dual shower heads and matching vanity faucet) and I truly wish I didn't. Gina should have stuck to just the design - she completely dropped the ball when it came to providing us the right fixtures and valves to have our shower system work as it should. To start, we have a walk-in shower, no tub. My plumber looks at the diverter valve and immediately knew it was incorrect. I went back to Murray Design and met with Tracy who graciously took upwards of an hour figuring out if we could in fact use the parts Gina ordered for us. Gina arrived mid-discussion and immediately took defense that we we're clear enough with what we wanted (somehow- in her mind- it makes complete sense that only ONE shower head would work at any given time) and that we could NOT in fact have both on at the same time (which is just common sense.) She then quotes out an additional $810 in parts to have the system work the way it should. The following day (Friday) I went back during business hours and found the showroom door locked (least surprising thing in the world) and my plumber needed to continue working to stay on schedule, so we went to Met Pipe in Somerville to get what we needed. Today (Monday) I go to Murray Design to return the fixtures we bought and Gina refused to take back what we ordered (even though I was willing to pay the ridiculous re-stocking fee) and told me "i made her mad" by getting my symmons valves elsewhere because she sells them. I can't recommend you stay away from Murray Design and Gina the best you can - she truly is one of the most defensive and disrespectful sales rep I've encountered in a long while. If you're forced to go to Murray Design, only work with Tracy.

We recently contracted Norfolk Kitchen & Bath to do a complete renovation of our master bathroom,…read moreand we could not be happier. From the initial design process with Danielle we felt at home with her guidance, and she made the entire experience fun and enjoyable. Danielle was extremely knowledgeable, and put us on the right path with regard to our budget, design expectations and really helping us to understand how the entire process works. Right from the beginning, we knew we had reached out to the right company. Then came the build process, in which we were fortunate enough to work with Steve Costa who not only juggled a third-floor walk-up, a building from the late 1800s, but also an extremely pregnant woman who was keen on getting this project off the ground and completed as quickly as possible. Steve led a fantastic group of NKB employees and subcontractors, but I would be remiss to not give a special shoutout to John and Mike who were our dream team carpenters, kitchen décor experts, and mental support during the project. Our dog clearly misses Steve, John and Mike as they became best friends it seems during the project. Additionally, Kelsea from the PMA team was a huge help in keeping the schedule/accounting on track for us. We were THRILLED with the final product (photos attached), and we are so very thankful for all of the hard work of the entire NKB team to bring our dream bathroom to life (before the baby, may I add)! If you are looking to have work done, look no further than NKB. We know that we will be using them in the future when needed, with no doubts about it.

Our design person was good; however, the installers were a problem. There were a number of glaring…read moreerrors throughout (scheduling, coordination, project management, install errors, did not follow the design plan, etc.). Completion took more than twice the time they estimated. Once completed, the electrical system would not function. We requested the issues be fixed so the kitchen could be functional, but Norfolk Kitchens refused. They acknowledged the electrical problems existed, but stated because they were not legally obligated to remedy their poor workmanship because it was "up to code". Apparently new electrical systems don't have to function properly to meet "code". In our instance, Norfolk Kitchens failed to do work to a standard that resulted in a workable kitchen. Very poor workmanship.

Nancy, the owner of Water's Edge, was an absolute joy to work with when we redid our (very)…read moreoutdated kitchen. From the beginning, she was happy to create our design without even having to make a down payment, and also happy to change it to fit our needs all the way through... and we wanted to see it a lot of different ways! Nancy never made us feel like we were inconveniencing her and really took the time to make sure it was exactly what we wanted. It's clear she's been in the business for a while now, and she is someone whose opinion you can trust. Nancy came directly to our house to take measurements and made every step simple for us as it was the first big home project we'd ever tackled. The experience was very personal, which I don't think you get with all design companies. Responses were quick and prices also extremely reasonable for a good quality project. I would recommend Nancy to everyone, from small family jobs, to developments. Thank you for the beautiful new kitchen!

This was the worst experience! I would never use this company again nor recommend them. Tim came…read moreout to take measurements with existing cabinets in place. When i went to look at his final design it was wrong. I pointed out the sink base wouldn't fit. So he placed a smaller cabinet in its place. I didn't think anything of it, he was suppose to be the professional, but when it showed up it was way to small and the sink wouldn't fit into it nor would the doors open completely. we would have had to scoop the top of the cabinet to make it fit. I didn't do it thinking he would of taking it back since this was on him, but we did cut the back piece, which was just cheap ply wood. He wouldn't take it back so i got stuck with that... He did come back out to take new measurements for a new cabinet, which i had to pay for. Seems there's no accountability at this company. This was a gross lack of due diligence on his part. Once the new cabinet came in, which was late by a week, it was to big and we had to cut into the dry wall to make it fit and this cause a domino effect and we had to do the same to the following cabinet so they would match. Also the backing to the island was about 3/16th thick, very cheap and very thin. I'll have to go get my own backing, someone would eventually put a hole in that piece. Over all very dissatisfied with my experience and the product they sold me.