We had been told that our dog was not compatible for boarding by another facility. Our dog is not…read moreaggressive and well socialized. In fact his love for daily visits to the dog park are why we prefer boarding him over having someone watch him at our home. Club Fetch had the notes from the other facility and chose to give our boy a chance. They sent daily report cards evaluating his behavior with photos and took excellent care of our dog. When I picked him up they said that he was an angel and was welcome to stay there anytime. Club Fetch gives us great peace of mind. We are so thankful to have a safe and loving place to care for our dog when we have to be away.

It started when I submitted an appointment, through their website, I submitted one and then called…read moredue to a timing mistake, no one answered or even called back. The day of the appointment, I went in to the facility they said there was no appointment. They then proceeded to look at my records for my pet and stated "You need every single distemper shot in the series to be seen. NC state law." Upon a simple google search, the only shot required by law is the rabies shot (which my dog has). I was refused grooming for no reason by an ill informed staff team. Not to mention the lack of customer service by not having a booking system that works and lack of basic phone etiquette.

We have been taking our puppy to the barker lounge for a couple months now and have really enjoyed…read moreit! For the first time, they need a 'meet and greet' this is a full day of daycare for free where they basically watch to see if your dog is an appropriate fit. It was hard to find a day that worked as they had specific times to drop off for the meet and greet. So that took a few weeks to get scheduled. When we finally got in there, they were very friendly and gave me a tour of the facility so I could see what it looked like. When I picked him up they told me how he did and that he 'passed'. Moving forward, you do have to book ahead of time to secure a spot for your dog. I have done it the day before and have not had a problem of them being full yet. They also post on their Instagram and on the door of the building if they have walk-in availability for the day without a reservation. You can book right on the website as well as purchase days of daycare online, and the more days you purchase, the more $$ you save. They do not have webcams and they don't do any sort of 'report card' at the end of the day, so we just assume that no news is good news with how he did, haha! They do have an Instagram and post many photos of dogs daily. Our dog has been featured about half the amount of days he's been there. When he comes home he is exhausted. Typically for that day and the day after! Last time we took him, he was so sleepy for almost 48 hours that we really debated if he was sick but then just realized he was exhausted from having a great day of daycare lol! They are open from 7-7 on the weekdays so convenient for work schedules. We will be back!

Our Spense loves Barker Lounge. He's boarded there many times since we moved to Charlotte in 2020…read more The staff are dog lovers who clearly find joy in watching our "kids" and I love the report cards we get after boarding.

There is always a warm welcome and a caring attitude. These folks love dogs and it is apparent by…read morethe way that they remember their names. As a human I love this place but what matters more is what my dog thinks. My puppy gets so excited when she is dropped off and she runs to the staff with a wagging tale. This says it all as far as this human is concerned!

I rarely bother leaving reviews but I had to for this. Please read this and avoid this place. The…read morepositive reviews must be old My dog is clearly traumatized from being here... whether or not it was the staff or other dogs is uncertain. But she came back limping and whimpering. In the video footage we could see dogs mounting and fighting each other with absolutely no effort from the staff to break it up. My sister also left her dog here during this time and had the same experience. Our normally outgoing dogs are currently whimpering and cowering in the corner reeking of urine. They've never been like this before and I am absolutely disgusted. They've never been like this coming back from any other facility either. Something's going on with this place.. and I sincerely hope people read this and avoid this place at all costs.

We started bring our pitbull puppy here while we traveled or for her to get exposure to other dogs…read more Then we reduced the visits after we moved. Now that she's an older dog, she gets bored and lonely so we bring her back. She fell right back in the routine. The establishment send out daily reports with photos to let us know how our dog behaved and what her demeanor was. They offer a variety of services whether boarding overnight or day visits. They've been in business for years. We trust them to take good care of our dogs. They're always sad and exhausted when we pick them up. I guess they get good exercise and bonding time with other dogs. Check them out.

Worst experience 20 min after leaving $2900 vet bill for emergency ingestion of pills…read moresomehow....my dog would have died..

We found Happy Paws after a horrible experience with another doggie daycare in the area…read more Our pup absolutely loves Happy Paws. Before I drop him off, he literally jumps out of the car, and when I pick him up, he is always a tired, worn out pup.

When we lived in Huntersville, NC 8 years ago we used Happy Paws Day care. We since moved to…read moreCharlotte, NC and we go to Pet smart. Whenever petsmart is full we make the trek to Huntersville to board our 2 dogs. This last visit was a total nightmare. Our French Bulldog went in feeling happy with no marks or injuries, however he came out with a bloody face , When I picked him up he was having a panic attack and when he got home he vomited all evening into the next day. By day 3 he still has not been himself. I positivey 100 percent know my dog went in there with ZERO injuries. He has a pretty significant mark on his face as you can tell by the photos. I am not a person to complain, about anything but this upset me so much.My dog will be scared for life. I inquired about this and was told, "nothing happened" They said, "Per your request we let him play with your older dog, Teddy and no other dogs. I said Teddy had to be kept separate, not Simba the French bulldog and all I know is I came out of there with an injured, bloody dog and I know for a fact he didnot go int like that. The manager was rude and told me it didn't happen there. Sorry but it did. I also asked for a treat for my 13 year old Corgi to lure him into the car and the girl behind the counter said, "we can't give him a treat, as that will take away from other dogs. Really? I just spent over $300,00 and you are telling me you can't give me a little treat to help me get my elderly dog in the car? wOW I said I will pay for the treat, do you want 25 cents for it, or a dollar perhaps. She said, "no it will still take away from another dog" wow, mind boggling. Don't they have a little box of treats back there, was she for real? Finally I got one for the manager (the same guy that told me absolutely nothing happened to my dog) which is a total lie and I wish I could get my hands on some video.I told him I just wanted to know what happened and he was in total denial. When I picked the dogs up they were traumatized and when I asked how they did their response was, "fine? Never, ever again do I take my dogs here or anywhere for that matter as it left a terrible taste in my mouth. I will hire a dog sitter to come to my home in the future. I haVe no reason to slam Happy Paws, I am not a cruel human being but this is the truth of what happened. Don't bring your dog to this establishment, NOT SAFE! Seriously my dog was traumatized all the way home and for the next 3 days, bleeding, I am so upset.

My pups love to stay at Queen City Canine. Staff know my dogs well and are always pleasant…read more Facility is big and clean. Will continue to board here.

I have been taking my dogs here since it opened. Great people work here and it seems they really…read moreget to know the dogs. Also had Alan train my puppy and Ace is a much more focused dog as a result. Highly recommend.

We have used Kennelina for years however today their customer service was TERRIBLE!! We just…read morepicked up our dogs about 2 weeks ago after spending $1900 for the 2 of them being there for 2 weeks and nothing was said that they would not be able to keep them any longer in the future. One of our dogs is 15 years old and the other is a hyper puppy who stayed for the first time. We called today and they said they did not feel comfortable keeping them again. Then why was that not told to us after we just paid them $1900 for keeping them! Really! Called today and had no problem getting daycare elsewhere!

As a lifetime dog owner who views our pups as a family member, leaving them behind is always…read moresomewhat of internal battle. Kennelina Pet Resort has been exceptional in all aspects of caring for our pups in our absence. Ken & Paty are extremely responsive and considerate with their time. I know that our dogs are not the only ones in their care but when I reach out for updates or with questions, they make you feel like your pets are the only ones in their facility! I would not consider Kennelina "local" to where I live, I drive one way for about 35-40mins past several other options to give Miller & Blue the best when I can't be there! You shouldn't hesitate to contact them if you have a need!

This place is AMAZING! I have never seen such happy dogs. The staff truly loves their jobs, the…read moredogs are so well taken care of. You won't find a better place to trust with your dog. If there is a heaven on earth for dogs, you'll find it here.

Our big derpy girl absolutely loves her stays at Tuscarora! She gets tons of play time, good…read moreinteraction with other pups her size, and gets to sleep in her own bed during stays (most of the time it even comes home laundered! Trust me, this is no easy feat!). Teddy usually falls asleep on the ride home from camp as she's so exhausted from her doggy adventures but you can tell how happy and incredibly well cared for she is during her time away. We've had issues with boarding facilities in the past (check my reviews if interested) which left us hesitant to booking, especially considering the expense that comes with larger breed considerations. However, not only does TCC have better care, facilities, and customer service; they are also easier on the checkbook. Teddy definitely has a home away from home in TCC, and even though our new move puts us another 15 minutes out, we wouldn't go anywhere else!

My dog Louie looks forward to day camp, he can hardly wait to get to the door!…read moreThe staff is always welcoming and professional. I feel confident leaving him in their care when I board him.

We had and have a Golden Retriever and have used the services of Camp Wagging Tails for 14 years…read more Boarding, daycare, baths, you name it. Plus we like the live video steams to see our doggies......

We brought our pup here for a bath and he also received a free day of play as a new guest. The…read morestaff was absolutely amazing here and I got a fun tour of the facilities. I will say they have some nice areas and some areas that are a little outdated or need some deep cleaning, but overall it was fine. I loved their play areas, they were large and had many different options. I loved that they have a bone shaped communal doggie pool. Even though my baby hates water, it was so cute. They took good care of our pup and even sent us some amazing high quality photos of him being so cute and playing! It was a good experience overall.

This is our 3rd and last time here. Everytime we book an additional service (bath or nail trim)…read morewhen we go to pick him up they still have not completed the additional service. We were told some kind of excuse about how the groomers make commission and the scheduling is terrible? - so it seems that they don't have any plans to actually make things better for their customers. Additionally we were told randomly today that there's a $20 fee for picking up after noon? We have never been charged that, didn't get told that even though our pickup was SCHEDULED for after noon and then didn't hear anyone in the lobby get charged that for the additional 20 minutes we had to wait for our dog while he got his nails trimmed since they waited to start until we got there. UPDATE: He has now been diagnosed with Kennel Cough