Jim Clark (pretty much the whole team) has been wonderful for me over the years. Service and Great…read moreCustomer Service is what they excel in. I could give many examples from every year since the early 90's. Two recent examples stand out. My wife, broke down in Durango Colorado due to a deer collision and Willie T and team coordinated the whole effort to get my wife in some temporary wheels and got the truck back to the body shop in Kansas. So important to my wife and to me as all my work tools were in that truck. Just last week, they bent over backwards to help me out on my 2021 High County. I come from the KC area and will keep coming back. The other Chevy Dealerships in KC could learn a thing or two about Customer Service or just plain service. T. Silo

Just wanna say thank you to Willie Thornberg and everyone at Jim Clark. They were so kind and…read moreamazing to work with. They helped this scared, stressed out "young" woman find some peace and let me know they had my back. Not many business out there offer more than just business. They treated me like a friend! Best group of people ever! If your looking to buy...ask for James Keene!

Was visiting friends in Junction City when out of nowhere a piece of construction debris blew out…read moreof the truck in front of me causing damage to the front of my car. Luckily, I called Chris at Midwest Coachworks. He did a great job and had my car back to me very quickly. Would definitely recommend!

I hit a semi tire on Rt 18 at night. Tore up the grill, bumper, fender and rocker panel on my dads…read moreold Chevy S10. She is my baby and special to me. Chris and his team calmed me down, explained the damage and how best to fix it. Bottom line...they found the rare parts and matched the paint perfectly. I also saw some cool project cars and a knockout Corvette in the paint booth. These guys are for real.

My light for tire pressure came on and I took it here, I had our flat bikes in the back too…read more They aired them all up quickly and the staff was busy but friendly. That's so important. The inside is clean and they have a large TV AND Complimentary coffee. Very happy I stopped in!

I will never trust another car place as much as I trust Evan! He is truly the best and so…read morerefreshing to have someone just be upfront and honest and not try to oversell.

I was very pleased with the service that I requested I requested. The quality of the service was…read moreexcellent.

I would recommend this mechanic shop over any other in Manhattan for their value and quality of…read morework. I recently brought in my vehicle to get spark plugs replaced and take advantage of their complimentary vehicle inspection. The team at Ekart was able to get me in quick and fixed even quicker with a total cost of $133 for 1 plug & replacing all 8 spark plug wires. Their inspection revealed an underlying problem that caused the issue in the first place. Terry was the attendant at the front desk and did an excellent job explaining the issue and giving recommendations. My only concerns are the limited parking, and some larger estimates take awhile to put together.

I had my old 1984 Mercedes 380SL idle air control valve break while driving. My car got stuck in…read moreacceleration and was way too dangerous to drive. Had to pull over and fix it with the tools I had in my trunk. I called here and they walked me through how to do a temporary fix over the phone. Saved me from having to get a tow truck. I would not take my Mercedes anywhere else. Very knowledgeable mechanics.

I'm so happy to have had an exceptional car buying experience at Holm Automotive Center in Abilene,…read moreKS! From the moment I contacted them via their website, I knew I was in good hands. Noe & the team were friendly, knowledgeable, and--most importantly--never pushy. They took the time to understand exactly what I needed in my particular situation, walked me through all my options for purchasing from the KC Metro, and helped me get my new vehicle all the way to my driveway--even the delivery drivers were nice! The process was smooth from start to finish. They answered every single question I had with patience and honesty (even the weird ones--thanks for humoring me!). It truly felt like they cared more about helping me get into my chosen vehical than just making a sale. Now I'm cruising around in a car I love, and I couldn't be happier. If you're looking for a trustworthy, professional, and genuinely kind dealership, Holm Automotive Center is it. I will be sending all my friends & family their way. Highly recommend!

Rick Angel of the Holm's collision repair shop fixed some damage I had made to my car. And charged…read morehalf the cost he quoted me for. His care and compassion shows what a great company he works for. Thank you.

Took my car to Dons Transmission 3 weeks ago to diagnose a strange noise. After diagnosing the…read moreproblem they gave me an estimate for $700-$900 to repair and servic the transmission. He called me 18 days later & told me he could fix it the next day. Repairs are complete, and he also fixed an unknown problem with the suspension for the cost of parts. Total bill was $660,and car runs and shifts perfectly. Highly recommend Dons Transmission.

Waited weeks for appointment and weeks for work that was never completed and finally had to remove…read morecar from shop, tow home and find other options. Car was in worse shape than when brought to shop and now requires additional troubleshooting & repair. Really confused & disappointed by the routine & simple maintenance requested and the eventual non-completed results!? I have no explanation for this, only the results to report/review.

Alan Clark's took care of me with a customer service that rivals Chick-Fil-A. After getting hit in…read morea parking lot in a state I don't even live in while I wasn't even in my vehicle my stress level was at an all time high. I immediately called Alan Clark and got a quote and an appointment scheduled. After getting the run around from the insurance company and enterprise car rental, Alan Clark was my rock through it all. Not only did they do an excellent job on my vehicle but they also gave me advice on how I might go about handling the insurance companies crap. The exact advice the guy gave me was exactly what I needed to avoid paying hundreds of extra dollars for my repair and rental vehicle. Even when not all the work was completed the first time on my vehicle (a very small detail that's easily overlooked) Alan Clark got me back in ASAP and even apologized for the inconvenience. This is one of those situations where I hope I never have to be in this store again but if I ever am in another fender-bender or accident of any kind that needs body work, Alan Clark will be my first and only choice for all my repairs. Thank you for making a very stressful and crappy situation a little better and easier.

It seems like many of the positive reviews for this place may be from people who simply let their…read moreinsurance handle everything and did not have to deal with the communication process directly. Based on my experience, I would strongly recommend doing more research on other review sites before trusting the overall rating. Their rating on Yelp is much lower, around 1.8 stars, which makes the higher rating elsewhere feel misleading. I contacted them multiple times trying to get an estimated price and understand the process. I was told to send my VIN to a phone number, which I did. I also sent pictures of the damage and videos so they could see the condition of the vehicle. After sending everything they asked for, I never received a proper response. I had to call again, and the next person who answered seemed confused and had no idea what I was talking about. It felt like my situation was brushed off, and there was little to no communication between the staff. I originally called on Thursday and Friday, but because of their attitude and poor communication, I decided to check with a different body shop first. That is why I waited until Wednesday before moving forward. In the end, I still decided to go with them, which turned out to be a terrible decision. Eventually, I was told to tow the vehicle in, so I did. Even after that, I still had to keep calling to figure out what was going on because they were not clearly communicating with me. Throughout the process, I felt like I was being spoken to in a condescending and disrespectful tone, as if I did not understand anything about the situation. I was especially patient with Chris, but the way the situation was handled was very frustrating. He made it seem like the car not starting was a major issue, when the only reason it would not start was because the battery was dead. A dead battery can usually be handled by jumping the car or using temporary power to scan the codes with a code reader, especially for basic inspection purposes. What bothered me even more is that it did not seem like they went through the proper process to inspect the car before giving me an estimate. Chris stated that he did not start the car or check the codes, yet the estimate and comments were being made as if they had fully evaluated the vehicle. In my opinion, that feels like a rushed and careless way to handle the situation. If you are going to give an estimate, especially after I sent the VIN, photos, videos, and paid to tow the vehicle in, then the vehicle should actually be checked properly instead of making assumptions or giving a half-done estimate. What made the experience even worse was that I was the customer who had every reason to be frustrated, but somehow Chris was the one acting frustrated with me. Instead of being understanding or professional, Chris acted annoyed and impatient, as if I was the inconvenience. Later, while I was still trying to get an estimated price, Chris became angry and complained that the car did not start because of the dead battery and had "too many custom parts." That was not accurate. The vehicle is almost all factory parts, other than the bumper and fog lights. At that point, he decided the vehicle was too much for them to handle. I had to then tow the vehicle to a different body shop to get it checked out, and the other shop told me the damages were extremely minor. That made this experience feel even worse because this shop made the situation seem much more complicated/expensive than it actually was. Because of this, I wasted over $85 getting the car towed there, only to deal with condescending attitudes and unprofessional behavior. Losing patience with a customer multiple times is not acceptable, especially from someone working at the front and representing the business. During the entire process, I kept trying to communicate and ask what they needed and what I should do, but the tone I received made it clear that my calls were being treated as an annoyance. In my opinion, this was extremely unprofessional, rude, and made me feel uncomfortable.