Going fast down a hill on an inner tube is always a great time. That's the easy part. This was our first time here because we got a deal on Groupon. Upon arrival, the gravel parking lot was a mud pit. It had been raining, so it is understandable, but it was clearly in need of more gravel. Invest in some gravel and make this better. The woman at the counter was less than friendly, and nobody really offered any info on the procedure. About 15 minutes into our visit, one of the 2 "lifts" stopped working, leaving only one line for all the people there. This resulted in a 15-20 minute wait to get back up the hill each time. When you pay for 2 hours of tubing, this essentially cuts your trips down the hill in half. I asked one of the guys at the top of the hill if they were going to fix it and get it running, he said "I don't know, I think they are just playing around down there", and laughed. While we are talking about the guys at the top of the hill, they were very unprofessional. One or more of them was always smoking. Getting to the top of the hill and inhaling a cloud of cigarette smoke isn't what I want. They also used foul language, and were generally just unhappy about their job. At one point one of the workers went down the hill and just left his tube laying in the middle of the run. He just got up and walked away from it and told the other worker who came down on the path next to him to leave his too. The other worker didn't leave it. They both disappeared into the building. It took one of the guests to pick up his tube and move it off the path after they finished their run, hitting his tube. Just lazy and unprofessional. The Groupon included "hot chocolate and treats" with the package. It was nasty watery hot chocolate and a single, generic chips-ahoy type cookie in a plastic bag. After that it was back out into the mud pit to try to get in the car without ruining it with all the mud you picked up. read more