Overall our experience at the Hampton Inn was pretty positive except for one major thing. First…read morethe positives, Staff - the front desk attendant was very friendly and accommodating. The staff also left us a goodie bag in our room with a personalized note as I'm Gold Status. Cleanliness - everything we saw was clean and orderly. It looked relatively new and well take care of. Showers - water pressure was good and it was HOT!!! Almost too hot to start with. The negatives: Construction - this isn't anything the hotel can help but it was a mess trying to get in there and find it because of construction. Bed quality - this was the biggest drawback for my wife and I. The bed was FIRM... like sleeping on a rock firm. We like a softer bed and this one caused some problems sleeping. If you like a firm mattress this may be perfect for you. The neutral items: Breakfast - we left too early to get breakfast so we didn't have a chance to try it. Overall, I would give them another try to see if all the beds were as firm and since there were so many positives.

This Hampton inn is what have grown accustomed to getting in their product…read more Everything was just like you would expect. Clean and comfortable. Friendly staff. Breakfest bar could have used a couple more options but not a big deal.

This is a pretty standard older Fairfield Inn. Conveniently located right off of I-70 at the…read moreOhio-Indiana border. They did have warm cookies when we arrived around 5pm. A nice touch. The rooms are fine nothing special - it did have a large frig with a small freezer section which is not common anymore. Found it hard to believe that there were no rooms for a Gold upgrade in the middle of the week. The breakfast buffet was typical but it was crammed into a very small space - people were practically tripping on each other. Good for a one night stay on a road trip.

Avoid at all costs!!! I've spent 29 nights in Marriotts in the last five months and this place is…read morenot just the worst Marriott, It's the worst hotel I've stayed at. 1. Breakfast is terrible, To be fair, they usually are, but this one seems to go out of its way to make it awful for customers. 2. The room wasn't clean when I arrived (see pic of used soap still in shower). 3. Got a horrible rash from bedbugs? Or some other nastiness because of the lack of sanitary environment (see pic...sorry in advance) 4. Management hop skipped and jumped around any excuse they could put forth. I'd expect better customer service from a corporation like Marriott. This place should be shut down and the manager needs to go work in the used car industry.

Clean rooms and friendly staff. Check in/out was fast and easy. Onsite gym and nice lobby area…read more Hotel has parking and is a close drive to restaurants.

I was hoping for better for the newest hotel in the area. Decided to stay here this time because…read morethe Hampton Inn is getting dated. I also stayed at the Hilton Cincinnati this trip and just looked at my bills and the Hilton was cheaper than this Home2 Suites. The check in staff were very nice and we checked in without issue. I was disappointed I was not recognized as a Diamond Member and offered any perks. Room was pretty clean. I thought it was weird the refrigerator door opened the wrong way. I was looking forward to a little breakfast to start the day, but both days was disappointed. Waffles seemed to be the only hot item kept in stock. The bread drawers were mostly empty and the warmer box did not have much in it. I grabbed a breakfast sandwich from the boix and it was very dry because staff let the water run out. No yogurt available. The second day I grabbed a wrapped sandwich from the warming box thinking it would be better. The egg and sausage were near frozen. This is supposed to be a smoke free hotel. An added bonus was the smell of marijuana throughout the halls. I invite Hilton leadership to pay a surprise visit and fix the problems here.

This is a well worn hotel in an interesting small town. It…read moreis clean however & could just use a few updates. Check in was seamless. Not The friendliest but quick & easy. The breakfast is fine with a nice plus...made to order eggs. I would stay again & recommend.

DO NOT STAY HERE! IT'S FILTHY…read more They don't clean bathroom floors or entryway floors and don't care. Paid for room through Booking.com First room had sticky bathroom floor and I wiped the floor with a tissue. It was filthy. They gave me another room and it was equally as filthy dirty. Went to front desk both times and clerk rolled her eyes and asked if my shows were dirty and she was extremely perturbed. I could not stay here. Too filthy dirty. Manager gave partial refund. Seriously!

Let's place this disgusting in smelling and dirty. What bothers me is this is becoming a standard…read morefor quality in as it's being taken over by and run by indians from India. There's a lack of cleanliness standards, and a lack of care. Quality needs to wake up before these new owners or managers continue to deteriorate their crumbling brand

So filthy I was afraid to bring my luggage in from the car. Loud and anti-social guests who seem to…read morebe regulars. Gentleman checking in at night was very pleasant; in the morning, a different fellow was quite unpleasant. Entire property is unkempt. No vending machines; a few snacks for sale by receptionist. Breakfast was pretty awful. Since there are many hotels/motels in the area, would recommend staying elsewhere.

Stated here while in Richmond for a business meeting. Robert and the staff were extremely friendly…read moreand welcoming! The hotel and room was super clean and we will be staying here again in the future! Bed was a little harder than I am accustomed to but overall a great experience!

Platinum member here & Check in was easy and there was plenty of parking for my truck. When I…read morewalked into my first room 312 I discovered it hadn't been cleaned yet so I went back down and they apologized and placed me in another room 319. It had been cleaned so that was an improvement. Sadly though the shower head I discovered was broken & I had to stand up against the wall to take a shower the next major issue I had was the bed. I spent about an hour in the bed before I literally couldn't take it anymore and ended up sleeping the entire night in the chair. The bed was like cement and my back just couldn't take it. Typically HI beds are better but these were brutal. Essentially I payed $150 for a chair. I informed the desk this morning when I left but they didn't offer anything for my trouble so

Not a good experience under renovation in late April. The check in was friendly enough then just…read moredown hill. My King room appeared to receive a facelift, but it was not complete with missing baseboard. The bathroom missing caulk behind the sink. The AC was not cool enough, the bed was reasonably comfortable, the bedding was clean. The breakfast area was also under renovation. They did provide a free meal, but I bypassed it. Frankly it looked awful. The coffee was poor. I would not return renovation or not.

Really just your average run of the mill hotel, but the service staff is what gives it 4 stars…read more The lady helping with the Continental breakfast, which includes waffles and sprinkles you could add...big bonus for kids, was super friendly and chatty and helpful. The hotel itself was fine. Our room was pretty clean, although there were a few hairs right outside the shower that definitely weren't ours since we didn't use the shower. The pillows weren't very comfortable, but the bed was fine. I did like that there wasn't a huge comforter, just lots of sheets, which gave me hope they washed all bedding after each visitor. Added bonus was the indoor pool that was open until 11! Great way to get some energy out for my little guy after a long car ride. I would definitely stay here again. Great for a quick overnight trip.

The rooms are clean, the bed is comfortable...my only complaint is they don't have any extra…read morepillows...ever! We have been here several times. They have a good breakfast...even bacon on a couple days! Nice indoor pool. You can walk to several stores and restaurants nearby. Plus several more with a vehicle!

Everything was great. One thing I would request however was for a little warmer pool. Definitely…read morechilly and kids only swam for about 45 minutes before they couldn't swim any longer. Staff was great and breakfast was wonderful. Just wish the pool was kept warmer.

Versailles, Ohio is a quintessential small town. It's clean surroundings and homey buildings are…read moreeasy to miss if you're passing through town. Hotel Versailles is an outlier here. Its sleek lines and modern structure stand out among the modest buildings that surround it. Every inch of its interior and exterior are detailed in lavish sophistication. We stayed in the Spa Suite- a beautiful, spacious room with a deep soaking tub perfect for relaxing. Snacks, drinks and card games are within easy reach, tempting you from their station on the oversized desk (for a charge, of course). We skipped slipping into our robes and ordering room service and went down to the hotel bar instead. The bar offers a number of handcrafted cocktails, I was so conflicted about which to order that I told the bartender I would just go down the list- and she happily obliged. Dinner hadn't quite started yet so we ordered food from a limited lunch menu and made friends with the bar patrons. After all, it's still a small town and everyone around is incredibly friendly. Unfortunately, due to my overly enthusiastic cocktail buffet, I didn't make it to dinner. Luckily, I had a gorgeous room to stumble back to, and when I woke up, the minibar snacks and drinks truly saved my night. I absolutely think you get great value for the price of a stay here. You get the sophistication of a luxury hotel without the steep price and pretentiousness that you'd find at a similar hotel in a bigger city. I can't wait to return!

Celebrating a birthday ! We ordered the salmon dinner, with Brussels sprouts as our side dish…read more Peach pie and rhubarb for desserts. Service excellent, food was quite unique and delicious with multiple layers of flavor!! Most dishes do not come with a side and you must order separately. A special Place to come to for a special Occasion! The outdoor patio area is lovely as well!! This was our second visit here.