I am so happy to be working for a company that cares about their staff and patients as well. The…read moreresident to staff ratio is very good. They go above and beyond to recognize their employees accomplishments. Administration makes an effort to ensure all residents are happy and well cared for.

I needed some continued care after hospitalization. I feel very lucky to have chosen Cedar Ridge…read moreVillage in WDM. Beautiful facility and very clean and modern. All staff, from the transportation guy that picked me up from hospital to being greeted at the front door, I felt cared for and comfortable. The PT and nursing staff were very friendly and professional. I'm happy to give. 5* rating. I'm hoping if I need extra care in the future I'll be there again. Even the other residents were so nice!

Not a good or safe place to take your loved ones. Management keeps leaving (6 in a matter of 2…read moremonths) The one's that are left ED & DON are the reason all other Managers have left. EVERYTHING gets swept under the rug. DON is an unprofessional Bully, who should not be in that position, and the Executive Director sits back & has her head deep in the sand. It's such a beautiful facility too, but I would never have my loved one at this facility, as long as those 2 women were in charge. It is actually very sad that Pivotal Health hasn't gotten more involved with these obviously important issues! They know what's happening at CRV, but have also turned a blind eye to it as well. Very short staffed!

My sister was recently there for end of life care after a series of debilitating strokes. The…read morestaff was kind, compassionate, attentive and respectful. The place was appropriately secure and was following COVID guidelines well. It was clean and well maintained. I have nothing but good things to say about this place and all the staff that helped make this very difficult chapter in my sister's life peaceful.

If you want to visit and plan a birthday party for your loved one, don't expect them to get it…read moreright. Don't expect them to save you an area to gather for the celebration. Expect them to serve your loved one dinner before you get there so they can't enjoy the food you brought from their favorite restaurant. Don't expect them to provide place settings like they promised. Expect to have to ask employees to scrape together these items in a continuous flow of requests. Expect to have to move your party half way through the celebration because the corner they stuck you in has been taken over by Bingo night. Expect them to drop the ball completely even though you notified them months in advance, and again the day before.

Friendly staff and caring. Everything is positive for my Mom…read morewho is there currently. My Mom said the food is really good there too.

We placed a family member here after a surgery and trip to Mayo. Our experience was very positive,…read more both the level of care and the compassionate people stood out to us compared to other places. The facility is quite large, has extended care and also rehabilitation. The meals are good and the facility is really clean. I thought the rooms were quite spacious and there are plenty of public spaces to hang out with family. The most important point is that it seems quite safe and professionally managed. All of the doors out of the building require a code to get out, and there are many memory care safeguards in place. The staff seems well trained with lifting patients and performing treatments. I thought everything was really well managed. We are glad to have our family member here and would recommend it anytime.

I am a volunteer here. I come in once a month with my therapy dog. So we visit a lot of individuals…read morerooms. The place is clean, there is always food on the floor, but that comes with the clientele. I notice it more because I have a breathing vacuum cleaner that is willing to clean up any uneaten food in the area. Michelle is the activities director and she has always got something going on there. She keeps those people busy and moving. I think that is needed to help these people to not feel like they have no meaning anymore. She is chipper and always has some activity going on. She tries very hard to give the residents a great experience. I enjoy coming here and seeing the residents. I love helping put a smile on their faces. Keep u p the great work Michelle!

Beautiful location with great care. They offer aging in place so mom gets to stay in the same…read moreapartment!

Our Mom moved into a new state (IA) and lived in independent living at Woodlands Creek. She loved…read morethe new friends she made, all the activities, food, and the staff. She had great care and when her health was not as good, she was able to move directly to their assisted living which gave good care & were attentive to her needs.

I just recently finished a 5 week stay at Harmony for therapy. What a great place to be if you…read more need skilled nursing care. Food was always hot and very good. Nurses, therapists, nurse aids and all of the staff were super friendly and accommodating. The therapists were all very knowledgeable, attractive and motivating. I had a poor attitude about my chances for being mobile. The way they work you, teach you and become your friends is outstanding. They helped me to change my outlook, work hard and do extra when possible. I would recommend Harmony 100% for anyone in need of skilled nursing care, physical and occupational therapy, residence care or any other available services. Every patient has their own guardian angel to advocate for them.

The team at Harmony West Des Moines was wonderful to work with. From the moment I called, they were…read morefriendly, informative, and genuinely cared about helping me find the right fit for my loved one. The facility is beautiful, and the staff's professionalism really stands out