My family didn't have much time to research hospices but we picked faith and hope based on the good…read morereviews. I couldn't be happier with the service we received. Everything happened so fast and faith and hope was so helpful and knowledgeable and compassionate through everything. They really care about the patient and the family. I would recommend Faith and Hope to anyone needing hospice services.

Hospice should ease the burden for both the person who is dying and their family; not make things…read moremore difficult. I urge you to carefully consider this before contracting with any hospice provider. Unfortunately, our experience with Faith & Hope made an already painful situation even harder. In April 2025, my mom suffered a massive stroke. She was placed under Continuous Care (CC), which meant she required critical, around-the-clock nursing support. We were told her case would be re-evaluated after three days. However, the care was stopped in less than 24 hours and we were given only 4 hours' notice that services would be discontinued. At that point, it was clear our needs no longer aligned with Faith & Hope's philosophy of care. We scrambled to hire private help on extremely short notice. That night, my mom was in significant pain & experienced agitation. She needed her medication adjusted and an increase of the dosage frequency to help manage her symptoms. The next day, we made final attempts to Faith & Hope to reassess mom's eligibility for CC, even though the on-call night nurse, when we asked, did acknowledge that we were free to seek another hospice provider. We waited all day for a response from Faith & Hope, but heard nothing. Faced with another evening without adequate care, we transferred my mom to a different hospice. They gave us the right care without hesitation. Sadly, our mom passed away only 4 days later. The only positive experience we had with Faith & Hope was with Nurse Theresa. She cared for my mom with compassion, dedication and a true commitment to patient advocacy. Theresa's thoughtfulness and support helped guide my brothers and me through an incredibly challenging time, and for that we are deeply grateful.

Hard to believe a medical service can be as attentive as a fine dining restaurant, but that is what…read morethis was. We used Five Star for about five days. Medicare and Optum covered the hospice side. I paid separately for 24/7 caregivers through Sincere Care Services, which I chose because I wanted Cantonese and Mandarin speakers so my mother would be more comfortable. Five Star was recommended by the Optum physician on staff. Separately, a family member recommended them too, through a friend whose father had passed the week before. I checked their ratings on Yelp and Google before moving forward, and I am extremely happy with the service we got from start to finish. This is the point where you decide between more hospital intervention, which can be painful, and accepting the situation and moving to hospice. Hospice is the wedding coordinator for a peaceful death. Things can still go wrong even when you plan everything perfectly, but Five Star was there at every step to handle whatever came up. The rough sequence for anyone about to do this: 1. Decide on hospice. 2. Line up caregivers. They are separate from Five Star, but Five Star will point you to good ones. I wanted Chinese-speaking caregivers and Mark made it happen. 3. Coordinate with the hospital on transportation. 4. Be home to receive the supplies. 5. Be home when your loved one arrives. Have a bottle of distilled water ready for the oxygen machine. 6. Have the nurse and the caregiver both there so you can learn the comfort meds. 7. I used 24/7 caregivers on 12-hour shifts. I made a point of being there whenever a new caregiver came on, so I could walk them through the medications and get their phone number. Nurses came once a day to check on my mother since she was close. You do not have to be there the whole time, but I tried to be there for shift changes. One thing I wish I had watched more closely was bowel movements. My mother had been constipated since the hospital because she was not eating. Another tip: put together a playlist of beautiful music to play in the room. Otherwise it is silence, or your loved one is listening to caregivers talk and scroll on their phones. Even when your loved one is not responsive, they are still listening and drifting in and out. Tell them everything will be okay. Thank them for everything they did for you. I think it helps them go peacefully. Anytime I needed something, Mark was a text or a call away and he always answered. Again, they are the wedding coordinators for a loved one's passing, and they will do everything within their power to help you through it.

The owner and staff were incredibly kind and compassionate during a very difficult time.read more

My spouse was transported to The "Caring House" of the Montrose Hospice, Inc. The homelike…read moreresidence was private and beautifully arranged. A doctor from Kaiser Permanente was also assigned to care and watch over my spouse after he had been moved from the nearby Kaiser Permanente Hospital. The people caring for him could only be described as angels. Gentle, softspoken, caring and watchful day and night. I could not have hoped for a better or more beautiful hospice than what I witnessed. Visitation was in complete privacy and the parting peaceful.

I can't say enough Thank You to Montrose Hospice team for being there on the most challenging days…read moreof our departing loved one and for the family. Thankfully we were recommended to Montrose Hospice who was there every step of the way to help and taking great care of my mom. The genuine dedication and professionalism by Ani Melkumyan was apparent from day one. She organized everything quickly knowing the urgency of the needed care. We were explained the process and kept informed of the care details while being reassured and emotionally supported. She was always there for our calls and questions. Anything needed was handled promptly. The nurses were so amazing, they were skilled, attentive and compassionate. They cared for my mom with utmost dignity and respect that she deserved. Thank you Montrose Hospice team for the great service you provided to my mom and for making her last remaining days on this earth a calm and comfortable experience. We truly appreciate every single one of you and your great services.

Liem hospice is so compassionate and caring not just for their patients that they are treating, but…read morethe families that they take care of. They go the extra mile to make sure that everything is done properly and all emotional challenges are always at the top of the focus, this is not your regular hospice. They really go the extra mile. Highly recommend.

I used Liem Hospice for the end of life care for my uncle and I couldn't write a better review. My…read moreuncle was diagnosed with end stage lung cancer with no treatment options. I am an RN and work in the hospital as a palliative care nurse. So my bar is very high. Liem Hospice exceeded all of my expectations which is hard to do! Sandy in marketing was beyond helpful. Our RN, Stephanie, was smart and savvy and quick acting. Tim, our social worker, was immensely helpful to our family and spent time talking with my uncle about "the old days." We had a CNA that came weekly to take care of his bathing needs. I felt overwhelmingly supported and it took a huge weight off my shoulders. You made his passing so much easier all around. To say thank you does not seem to capture enough of my gratitude, but thank you. From the bottom of my heart.

My mother-in-law was cared for by a touch of Angel Hospice for almost a year while living in a…read morenursing home. I fully admit I was not an easy customer. I had many questions and often called several times a week or even a day. The staff was always completely helpful and courteous, never making me feel like I was being a pain and always getting me answers right away. They were always on top of my mother in law's needs and increased visits any time something was a concern. Beyond that, when I had concerns about her health they would send out a nurse, often within the hour, to check on her and report back to me. staff was incredible helpful and would get back to me immediately every time I called. It was such a reassurance during a very difficult time. Nurse was the nurse who would visit, often three times a week. Knowing I wanted more detailed information than most people, he would send me pictures of his reports, text me every time he visited, call when things were more complicated, and always stoped to talk when he saw me visiting, even if it wasn't his day to see her. He became a confidant and someone I felt truly comfortable asking the hard questions. He really treated my mother in law like family and always showed her respect, even when he came the day she passed to declare time of death. Without any hesitation, I would recommend a touch of angel hospice to a friend. They are professional, caring, and reliable. They saved us thousands of dollars and so much stress

Very caring Nurses. They came to stay for 8 hours each two times a day two different nurses and…read morehelped with cleaning and giving my grandma medicine. I'm very happy with their services

Forever Grateful to Healing Care Hospice for the Care They Gave My Dad…read more I don't even know where to begin in expressing the depth of my gratitude for Healing Care Hospice and their incredible team. When my dad's health began to decline and we were told it was time for hospice, my family was heartbroken and scared. We didn't know what to expect, and we wanted to make sure he would be surrounded by love, comfort, and dignity. From the very first moment Healing Care Hospice stepped in, we felt an enormous sense of peace. The nurses who cared for my dad were absolute angels. They treated him like he was their own family -- always gentle, patient, and respectful. They explained everything to us with compassion and honesty, making sure we understood what was happening every step of the way. It never felt rushed or routine; it felt deeply personal. Even during the hardest moments, their calm presence and kindness made such a difference. The aides and caregivers were just as amazing. They made sure my dad was clean, comfortable, and pain-free. They noticed the little things -- fixing his blanket, massaging his hands, talking softly to him when he couldn't respond -- small gestures that spoke volumes about their compassion. The social worker and chaplain also brought so much comfort, not just to my dad but to our entire family. They gave us emotional support, listened when we needed to talk, and helped us process everything we were feeling. It meant the world to have people who didn't just focus on medical care but truly cared for the human and spiritual side of what we were going through. One thing that stood out was the way the team communicated. They were always available -- day or night -- and made sure we never felt alone. Whether it was a question about medication, a sudden change in my dad's condition, or just needing reassurance, someone was always there to help with warmth and patience. When my dad passed, the hospice team was with us, guiding us gently through those final moments with compassion and respect. They handled everything with such grace, giving us space to say goodbye in peace. Even after, they checked in on us to see how we were doing, which meant so much. I can honestly say Healing Care Hospice helped my dad transition with comfort and dignity, and helped our family find peace in an incredibly painful time. They weren't just caregivers -- they became part of our family during those last weeks. To everyone at Healing Care Hospice: thank you from the bottom of my heart. You made an unbearable time a little easier, and you gave my dad the care and love he deserved. We will never forget what you did for us. If anyone reading this is searching for hospice care for a loved one, I can say with complete confidence that Healing Care Hospice is the kind of team you want by your side. They bring heart, compassion, and genuine humanity to every moment.

Healing Care Hospice was there for my father and our family during the last months of his life…read more Everyone on the team was professional, compassionate, and attentive. All the equipment my dad needed was delivered promptly and without any delays. The staff was always responsive, and care providers were sent to our home within just a few hours when needed. Thank you so much for helping us navigate this difficult time and for being there for us every step of the way.

Fairway Assisted Living has been an absolute blessing for our family. My mother-in-law moved into…read moreFairway in October 2024, and looking back over the past two years, we are filled with immense gratitude for the exceptional care she continues to receive. To say my mother-in-law is picky is an understatement--she has very high standards and specific preferences. But she is also an incredibly intelligent and wonderful woman, and the staff truly recognized and appreciated that. The incredible team at Fairway took everything in stride, going out of their way to engage her bright mind, accommodate her tastes, and treat her with the utmost patience, dignity, and respect. They didn't just meet her needs; they built a real relationship with her and made her feel completely at home. Most importantly, we have seen a remarkable improvement in both her physical and mental well-being. The dedicated care team has designed a supportive routine that keeps her physically active, safe, and thriving. Mentally and emotionally, the engaging daily activities and warm social environment have kept her sharp mind active and brought a renewed spark to her spirit. The peace of mind this gives our family is simply priceless. Thank you, Fairway Assisted Living, for your continuous dedication, professionalism, and heart. You treat our wonderful mother-in-law like family, and we cannot recommend your community highly enough!

The owners and staff of Fairway Assisted Living give outstanding, caring service. They're attentive…read moreand kind and pay attention to individual needs. Following a Dental Surgeon's removal of one of my husband's teeth and the requirement for soft foods, they created a week's worth of meals for him including delicious smoothies to enjoy after his appointments. The home is also very clean and well organized. I know my husband is safe and treated with well. The owners are also very clear about what they need to do to help him progress. It is a joy to work with such professional and good people. They see a lot good friends.

Wow where can I even start. The service given by Devin was…read moretop notch. He was so patient and kind with my father. He took his time to explain to me about medication and the machines that we need to use in my father. Something my father haven't experience since he became ill. Truly appreciate his compassion and professional service.

If you are looking for compassionate, ethical end-of-life care for a loved one, look elsewhere…read more Our family engaged Bristol Hospice (LA area) for an intake evaluation for my father, who has dementia and requires delicate, supportive care. Instead of receiving compassionate guidance, we were subjected to an appalling display of unprofessionalism and cold-hearted callousness by their intake nurse, Dvin. During the visit, Dvin blurted out to my father, a frightened dementia patient, that hospice is "only for people who are going to die in six months," leaving him sobbing, terrified, and asking if he was dying. When confronted with the panic he caused, instead of reassuring a vulnerable patient or handling the medical criteria professionally with the family, he offered cold excuses and walked away, leaving my father deeply traumatized and without care. Traumatizing an elderly, cognitively impaired patient and dumping terrifying concepts on them shows a complete lack of basic dementia training, clinical judgment, and human decency. A hospice organization's primary duty is to bring peace, dignity, and comfort to families during their hardest moments. Bristol Hospice failed on every single count. Save your family the heartbreak and avoid this office.

DO NOT USE THIS COMPANY FOR Your ELDERLY PARENTS…read more They provide very poor care. Stay away from nurse Yvette, she is absolutely horrible. Another nurse was unable to give my mom, who is 110lbs, a shower without help. While IHSS worker and other nurses from other agencies are able to shower her just fine. They miss scheduled appointments regularly. Always make excuses of why the were unable to keep their word. After meeting with nurse Yvette to set up a plan for my mom while I was out of town, she called the cops in bad faith, to report neglect a few days later. Thankfully, after speaking with the officers they sided with me, affirming there was absolutely ZERO NEGLECT, due to everything being thoughtfully planned out and prepared for my mom. There are other companies that provide solid care and work well with families. This is NOT one of them.

Our family recently entrusted Vista Hospice with the care of our mother, Mozelle Hicks, who passed…read moreaway last week. We also utilized Vista Hospice services for our father 13 years ago, and once again, the care and compassion provided exceeded our expectations. We would like to express our heartfelt gratitude to Valentina, Elaine, Jane, and Argin for the exceptional care they provided. Our bathing aide Marley who always bought such joy to my mom. Their professionalism, compassion, kindness, and unwavering support brought comfort not only to our mother but to our entire family during a very difficult time. They consistently treated our mother with dignity, respect, and genuine concern for her well-being. We are also deeply grateful to Teresa, our social worker, whose guidance, support, and compassion were invaluable throughout this journey. Additionally, the 24-hour hotline was always accessible and responsive, providing reassurance whenever questions or concerns arose. The entire Vista Hospice team demonstrated an outstanding commitment to patient-centered care and family support. We are sincerely thankful for the comfort, dignity, and peace they provided to our mother and our family during her final days. Thank you for the remarkable work you do. Your dedication and compassion make a profound difference in the lives of the families you serve. May God bless each of you for the care and comfort you bring to others during life's most challenging moments.

Really grateful to an amazing team that took such great care of my mom in her last few days of her…read morelife. I truly don't know what I would have done without their help!! I was referred and can't express my deepest gratitude! They truly care and take such outstanding care! It's rare to come across a business in US that takes such human approach. Please accept my deepest appreciation to the team (Liz-for making an easy sign up, Yana for ensuring mom got the best treatment that she needed, Joseph-who came on such short notice, both nurses-who were nothing short of a miracle! Talli, of course the owner, who set up a great team of individuals, that provide the BEST care, that even after the passing, the family has a peace of mind that their loved one got the care they deserved. Thank you for your professionalism and dignity you put in your work. It's beyond appreciated. May all of you have all the health in the world for all the work you do! God bless

2/09/2024 My elderly mother was a patient with True Care Hospice, I'm sharing my experience in…read morehopes that this will help your family decide if this facility is the right fit for you. The last thing families need during these difficult stressful times is added stress from terrible cavalier, and lacking service. They refuse to accept their horrible mistake which is the TRUTH. I did NOT have a problem with mom getting discharge I am very thankful for it as I am thankful she transitioned from hospice to home health, I did have a major problem with their disgusting discharge procedures, their refusal to take responsibility for the wrong information Maria gave me would affect my elderly mom's well being. My mother's discharge was atrocious and very poorly handled, yes she was given a 2 week supplies and equipment after discharge however this does NOT excuse them for the terrible treatment the last day. I would even consider it inhumane. 2 days before the medical equipment was supposed to be picked up a nurse named Maria informed me that NO date was actually set for moms medical equipment to be picked up. (Wrong information) 48 hrs. later and about 1 hour before mom's bed time a receptionist by the name of Samantha informs me by telephone that law enforcement would be called out if I did not surrender the hospital bed, I was shocked and panicked and in utter disbelief. Yes I elevated my voice I was outraged for the handling of their mistake and the misinformation they gave me and to be told the police would be called out if mom did not surrender the hospital bed. I had to call public health to investigate their terrible discharge practices, ** the investigator advised me on 2/16/2024 to share my experience so others would be made aware of my experience. They did NOT care when I informed them that mom would be sleeping on the floor because of their terrible mistake, the case manager named Vera korkanovic declined to speak to me to defuse this matter, or to find a resolution. The owner Tali Fayfel refused to speak to me as well. She later calls screaming at me. The receptionist screamed at me talked over me and repeatedly told me moms hospital bed was going to be picked up that evening no matter what! In panic and in the evening hours I began taking out some medical equipment outside, I had no idea how mom's health would be affected sleeping on the floor that night. ****The only nurse that stood out from everyone was a nurse named DAMARIS she was consistently caring, professional, and patient. ** I did email hospice to let them know I would be sharing this horrible experience so other families would not have to go through this. Sorry if you view this as threatening. * Social worker did not return calls/ text messages for days. * Case manager refused to take my calls a number of times when I needed guidance for discharge. Resources for your family for unethical treatment/ or to file a complaint regarding care & treatment * CA Dept of public health 714 567-2906 * OC COUNCIL OF AGING 714 479-0107 Wow , you expect professionals to be professionals. Beyond disgusted. Please think twice before using their services.