Great people and knowledgeable staff unlike other places I've used in the past. Keep up the great…read morework.

Great price for a custom Merlin Safety Cover and installation. The installation crew was speedy…read moreand helpful.

Promptly returned my call and Chris was very professional and explained everything well when he…read morecame onsite to look at the hot tub. He gave many recommendations of what to do next and the pricing was very fair. Would definitely recommend and use again when needed!

Owner scheduled me Three weeks out. Finally came at very end of May. Told me PUmp didn't work…read more Suggested really expensive pool pump. I found one for $200 cheaper. Then he says he doesn't service pumps he doesn't sell. I ordered chemicals from him. No response for 3 weeks. Bought my new pump. Paid someone else to install it. I ordered my own chemicals. A month later, he sends me a bill for $200. He never finished the job and completely ignored me for three weeks, then charged me the entire amount for pool opening. I fired him and I had given him several referrals before this year. Not professional!!!!! We are paying for his new truck n trailer! Very unhappy! Been with him 6 years! Also doesn't return texts in a timely fashion. Go elsewhere!

We are thrilled with our hot tub. Installation and service was flawless. Professional and helpful…read moreservice.

From the owner: Swimming Pools and Spasread more

arrived at store to buy chemicals during business hours. Lights were off, sign on the door says…read moretheir temporarily closed. I called a few days later to find out what was going on and the person I spoke too was quite nasty and had a huge attitude on the phone. I'll just find another store.

This store leaves much to be desired. I know there is a shortage of product but setting empty boxes…read moreon the shelves is deceptive, on top of the fact that their web site said it was in stock. Maybe the girl working was having a bad day but the older man she was helping, she had such a bad attitude toward.. I personally wont go back there. Mechanicsburg people are always soooo nice.

Friendship is super clean and newer feeling when you walk in. The locker rooms are smaller but very…read morenice and clean and the staff is very nice. They have a large pool area which is definitely the nicest of the YMCAs in the area. Their lifting/cardio area is on the smaller side, but all the equipment is very nice. It is pretty busy most the time (5:30am + 5:30pm crew), but depending on what you are working you should have a pleasant experience.

This is a nice center for exercising, getting the kids out or swimming…read more My husband and I took our son swimming for his 2nd birthday. We went with my sister who was a member. I don't know if you need to be with a member to go swimming but you did have to pay. An adult price was $10 and kids under 12 was $7. I thought that was a little steep for a 2 year old. I thought he would possibly be free because he would be with my husband. The facilities were nice. To get a locker you need to leave a drivers license. I thought that was a little much. Oh well. There were swim classes going on so ever so often, the small swimming area would be flooded by parents with their kids. The water sprayers were fun for the kids also. This place is fun especially during the cold months but I would hope for cheaper prices for small kids.

Crystal Pools seems to get badly reviewed on line. It's not fair. The people in the Lancaster Store…read moreare great. The pool open/closing scheduling system out of Elizabethtown admittedly can use some work, but the workman that have come to my home have all been knowledgeable and friendly. If people don't take care of their pools, it's going to cost money. Same as your home, car, etc.

Crystal Pools is an amazing place. Staff is friendly always willing to help. We purchase all our…read morechemicals from them and the quality of the products is amazing. We went to a cheaper option once and the quality is definitely not the same. We really like everything about Crystal Pools.

Great company, and more importantly, great people. Awesome multigenerational family owned business…read morethat doesn't just sell pools and spas, but you can tell they also really cares about their customers. Highly recommend!

From the owner: Goodall Pools & Spas is a full-service pool & spa company serving south Central PA. Now in our…read morethird generation of family ownership, we build custom inground swimming pools, renovate existing swimming pools, service and maintain pools and spas in the area, and have five retail stores to provide free water testing, expert advice, and quality pool and spa supplies. We also sell a variety of wellness products including hot tubs, swim spas, cold plunges and saunas.

We have had nothing but great experiences with Goodall pools for more than 20 years. This is a…read morevery reputable, honest, multi-generational family-owned business. I would 100% recommend them for any pool and spa. Jim G.

I have had nothing other than a positive experience with Goodall service technicians. They are…read morealways professional and very helpful in resolving issues. However, the billing departments is horrendous. In May-June of 2024 I had numerous mechanical issues with my pool. as one problem arose, another surfaced. In all cases, (as required by Goodall), I paid for services and parts as the repairs were made. But, it did not end with that. Over a year later (it is currently July of 2025), I continue to receive new bills....oh, we forgot this, we didn't bill for that. i received a new bill today for $179 with no explanation and no description of what it is for. Goodall was last at my house for service in October of 2024. if you are going to contract with Goodall, make sure you keeps records and notes on all conversations.

If you've never installed a pool previously, you better find someone who has so that you can ask…read moreevery question in the book because they offered up absolutely no proactive information or planning for our project. I am trying to like these people as they install our inground pool, but they seem to want every step of the way to be a surprise and half finished. Communication would have gone a long, long way but they completely and utterly lacked in informing us of what to expect, when to expect it, and made clear attempts at excuses for things that could have been straightforward communication and I would have understood. The subcontractors they used were very nice and seemed to do a decent job. My impression is that Goodall failed at project planning to complete the job efficiently, and communication was at best reactive to our constant probes of questions to figure out what was going to go on at our home with this large project. It made it very difficult to plan our own parts of the project (ie landscaping, etc) and wasted a lot (a couple thousand dollars) of our money with wasted materials and I can't even tell you how much of our time has been wasted that could have been prevented if they provided a clear plan, design, and information. I will update this review when we're all said and done to hopefully a better rating with full details.

Great company, and more importantly, great people. Awesome multigenerational family owned business…read morethat doesn't just sell pools and spas, but you can tell they also really cares about their customers. Highly recommend!