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    Valley Pool & Spa

    2.0 (4 reviews)
    Open 9:00 am - 6:00 pm
    Updated a few days ago

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    Ask the Community - Valley Pool & Spa

    Uncle D's Pools & Spas - Family pools are our specialty!

    Uncle D's Pools & Spas

    1.0(3 reviews)
    27.6 mi
    $$

    You find out the truth about a company when things don't go well. When we signed with them for our…read morepool everything was great. There were communication breakdowns along the way but nothing we couldn't overcome. However, when we had a problem after the pool was installed and paid for they became very uncooperative. They tried to blame us and everything they could possibly think of for something that was not our fault or the fault of anyone or anything they tried to blame. We discovered the pool leaked within about a week of having it filled (it had rained several days after so it was hard to tell at first). They blamed us, even though they cleaned it and we hadn't been in it, tried to blame animals including racoons, deer and even woodpeckers! And then blamed termites and ants. After fighting with them and agreeing to pay for the research and repairs that were made in the meantime, they worked with the liner company to get a new liner and agreed to install it. They told us if they discovered that it wasn't insects they would repay us for the repairs. When they pulled it out they agreed it wasn't animals and wasn't insects. However, they said they had to send the liner to the manufacturer to figure out the cause. When we didn't hear from them for months, we called to ask what was going on. They again were very unprofessional with us and told us they wouldn't be paying us for anything. So in the end we had.... a pool that leaked for an entire year for no reason that anyone could figure out, the cost of water and chemicals to keep it running for the year, plus about $700 in bills for a diver to try to figure out the problem, plus the cost of water to re-fill the pool the following spring at about $500. They were very unprofessional and while we love our pool in the end, the journey was horrible. It could have and should have gone much smoother. I definitely couldn't recommend them to anyone.

    If I can give this place a zero I would. First they sent a bill for $100 for someone, who was in…read morethe area,to look at it. This charge I was NEVER told about!!! After this "inspection" all they said was "yep, it's broken"! Wow! I could of told them that! They NEVER said what was wrong, how to fix it, where to get parts, etc.. I had to keep calling them, which they'd say they'd call back with information, but they NEVER have!!! All they wanted was to sell me a pool. When it became obvious I wanted parts to fix the pool we have and not buy a new one, it was the bill for $100 in mail and ZERO help or information!! STAY FAR AWAY from them!!

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    Uncle D's Pools & Spas
    Uncle D's Pools & Spas - They suck is what I haved to say my pool got a hole in it and they just put glue on and it leaked after and flooded

    They suck is what I haved to say my pool got a hole in it and they just put glue on and it leaked after and flooded

    Uncle D's Pools & Spas

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    Valley Pool & Spa - swimmingpools - Updated May 2026

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