I've taken my mom to this orthopedic practice and the staff was wonderful! We see the PA and both…read morehim and his assistant are wonderful! They follow-up and are on top of my mom's back issues.

Excellent careful practice that goes beyond the call of duty to make sure you're well, and on the…read moreway to a healthy recovery; Dr. Saba is terrific‼

First, on the day of my surgery I received a call at 8 AM to see if I could arrive earlier as there…read morehad been a cancelation. I agreed and arrived at 9:45 AM. At 10:00 AM I was greated by a nurse in the waiting lounge, by the way whoever is your driver to take you home is not allowed to stay in the reception area. By 10:30 AM all the pre-op procedures were completed. At 11:00 AM, a Dr. intruduced himself as the anesthesiliagist. I asked him how long befor the surgery and he said 5-10 minutes. I then asked what time it was and he pointed to a clock at the nurses station. I thanked him and he left. Some time went by and, 11:30 AM, and I called my wife to see how she was doing. She thought that I was done and I told her that I was still waiting. I noticed the nurse who took care of me leave the area & at 12:30 PM I noticed that she had returned. I waved to her & she came over. I asked what is going on & she said that she would go and find out. She returned a few minutes later and told that the Dr. had run into a issue with a patient and that it would be a "while longer." When, finally at 1 PM the Dr. came to tell me that it would be a few minutes & that I would be going into surgery. You would think that after being asked to go in earlier than originally scheduled that someone would have the courtsey to come and tell you that there was a delay. Now my other "extremly" negative comment. I have sent four emails, over time, through the portal and NO ONE has ever answered my questions. So, DON'T bother setting one up as it's obvious that no one looks to see if you have made contact with OSG.

The physician has been great. Her assistant is a disaster. Never will I go back there because of…read morethis one person (I use that term loosely). She has NO business interacting with patients. Because of her, I will find another Dr. Reception, X-ray, MRI, are all outstanding but this thing needs to be back office counting bandaids I had just found out my back fracture has gotten worse. No empathy, no recognition that id been there, nothing other than "you should know the back brace will cost $1000", and you already got a brace a year ago. This brace I bought from Walgreens, after a completely different back procedure, by a completely different doctor outside of osg. I had a lamenectomy (L3-5) over a year ago. I am being treated now for a fracture of L1. Totally different problems and treatment. Duhhh. Geez, even I know where the vertebrae lie in the spine. Even I can figure out that an over the counter back brace is good to protect a lamenectomy, while it heals, but is NOT the right brace for an L1 fracture that keeps compressing. I have severe osteoporosis. A -3.4 to be exact. I am in such pain. I am only 68. I need my back healthy. This person needs a class in patient care, and needs to be in the back office or working at subway (actually they are far nicer).

PT is great for many injuries but not for all. PT usually won't make things worse and this company…read moreuses that to their advantage. The seemingly underlying goal of this company is to get patients to keep coming and fill the appt book. For me, they were light on dealing the root cause and just kept me you doing their exercises. This was never going to eliminate my problem. So I found a medical massage company in the same complex and in 3 sessions my problem was remarkably better. (They said that they get people from PT all the time). If PT works for you keep doing it. But if it's like filling a swimming pool one drop at a time, look elsewhere. This PT facility is run by mostly very young, new therapists. They execute well, but experienced medical oversight is lacking. The paperwork is typical of a big outfit like HSS - took over 30 minutes of my time to answer their overly complex medical assessment. Then when I saw the therapist, he hadn't even looked at it, based on the questions he asked me. Totally disrespectful of patients' time. I hate it when companies abuse you for their own benefit and care more about their needs and time than yours. And we are the customer! They aggressively try to book appts before you walk out the door. I have been to better PT operations.

Have been going there since my stroke and i am about 90 % now and ii still go 2 times a week the…read morestaff is great

walked in and met by Rebecca the front desk receptionist. Extremly friendly efficient check in …read more Once in the exam room the Med Tech put me at ease and was very empathetic. TheXray Tech Katie made that experience, pain free and was cognizant of my limitations. Dr Elenaggar was outstanding, listened to my concerns, addressed the issues with compassion , professionalism and a sense of humor. Her administration of the much needed cortisone shot was expertly done!!!! The facility was clean , modern and confortable . This was my second visit in a 5 yr span and my choice for ortho needs.

Very disrespectful staff, treated my wife very poorly (who was coming as a new patient) and…read morewouldn't accept her insurance even though she could prove it was in-network. We arrived at 4:30, and were told "we have to wait for a fax" for insurance approval. My wife suggested she pay out of pocket and could be reimbursed after insurance was approved. Instead we waited 30 minutes to be told to go to the Shelton location because they were closing. Reading the other reviews, patient service has continued to be an issue for many years. We came here out of convenience and desperation. Save yourself the hassle and skip this Milford location with zero empathy or care for their (potential) patients.

Unresponsive. After a follow up for my daughter a very vague note was written about what sports she…read morecan and can't participate in. Called and spoke with medical assistant 5 separate times with no call back from the doctor. A month later still waiting and missing all sorts of sports.

I very rarely post reviews about Doctors. In fact, I think this is my first one…read more So this is s Sports Medicine Doctor and you can both make an appointment and/or do the walk in. I did the Walk In. The experience was pretty bad. First off this place gets packed but the way it's run..people hearded in and out, everyone jammed around, etc..it is hectic and impersonal to the point of utter chaos but I get that and that isn't really my number one complaint much as I was so turned off by it. So my injury was a broken knee and a torn ACL. But I did not know that when I went in. They ARE supposed to be Sports Medicine Doctors. The verdict after they saw me? Go home and be careful for a day or two, nothing serious. I requested an X-Ray. Or an MRI. I was told one was not needed. So I did go home. And two days later I fell when my knee, which had been broken though I was not aware of it, buckled causing me to crash to thew floor. Went to another doctor who did an X-ray. When he saw nothing, he did an MRI and there the broken Knee and torn ACL were found. I am not trying to scare anyone, just warn them. If you come here and they dismiss your concerns, do not just accept it. Get a second opinion or if you really feel something is off insist on additional tests. It maybe nothing but then again it maybe something as it was for me. I will say it isn't that the doctor wasn't nice. In fact he was pleasant and I do not even remember the name of who I saw. But these people..to me anyway..gave the impression of being overworked in a crowded office and I am glad I got a second opinion otherwise it could have been even worse for me. So do your due diligence and trust your gut.