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Valley Foot & Ankle Specialty Providers

4.4 (19 reviews)
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Updated a few days ago

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5 months ago

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4 months ago

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9 months ago

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9 months ago

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1 year ago

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3 years ago

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1 year ago

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1 year ago

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2 years ago

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2 years ago

I came in horrible pain. The Dr is amazing!!! 100% pain free. I might even avoid surgery too yes

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3 years ago

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2 years ago

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1 year ago

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2 years ago

I requested a prescription that the Dr recommended. After a week and three calls, I never received the prescription.

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2 years ago

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3 years ago

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3 years ago

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4 years ago

Always friendly and quick service. Two locations make it convenient to stop in for checkup.

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4 years ago

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Review Highlights - Valley Foot & Ankle Specialty Providers

Me being a mom of two young kids, this has been the hardest thing that's ever happened to me.

Mentioned in 2 reviews

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Sierra Pacific Orthopedics

Sierra Pacific Orthopedics

2.2(192 reviews)
4.4 mi

Dr. Guinto is my pain management doctor and he is terrific! He's genuine, caring, listens, and I…read moretrust him. I give him 5 stars! But is back office staff is awful! Calls are rarely, returned! I had an epidural a couple of weeks ago, and had several unusual symptoms I had never experienced. I put THREE calls into his office regarding 3 unusual symptoms and got one call back handling only one of the symptoms. I called again at night so the medical assistant would call me first thing in the morning, saying I was still concerned about my symtpoms and wanting to see the doctor and NEVER got a call back! The medical assistant is the conduit between the patient and the doctor and his medical assistants is unprofessional and doesn't seem to care for Dr. Guinto's patients. I'm frustrated and disappointed.

Update: I ended up moving forward with a procedure, only to have my follow up appointment canceled…read more They called me on a Saturday and said the doctor wouldn't be there. They rescheduled me for a week after the priorly scheduled appointment. Then they called and left me a voicemail canceling that appointment. I called the office back and they said the next appointment was months out and they'd have 'Zoe' call me. Well I never got rescheduled and never got ahold of anyone. Still no follow up appointment months later. Honestly this place is the WORST office I've ever been to. I give up. You can BET they are calling me to pay my bill though, so that's lovely. Bottom line is they push hundreds of people in and out of this place and money is all they care about. ----------------------------------------------- I saw Dr. Guinto who seemed genuine and listened to my concerns. At my first visit I had to arrive an hour early where I then waited almost two hours to be called back into the room. I then got my MRI. MRI department was wonderful. No complaints there. I had some issues trying to determine why this doctor suddenly said out of network when a week earlier it said he was in network (my insurance ended up solving the issue). The office staff was of ZERO help. They have been so rude when I have called in. Now I'm trying to schedule a follow up appointment, and they are over a month and a half out AND do not care about working around your schedule. As much as I appreciated Dr. Guinto, I'm going to try to find another doctor and go here as an absolute last resort. I have a M-F job and cannot spend 3-4 hours total waiting to be seen by a doctor. It's very difficult to even get the time off for a visit as Is.

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Sierra Pacific Orthopedics - Following surgery

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California Pain Consultants - Amitabh U. Goswami, DO, MPH

California Pain Consultants

3.6(21 reviews)
4.5 mi

If I could give Dr Goswami 100 stars I would. This man quite literally saved my life. I will just…read morestate that 2 days prior I had spent 8 hours at the ER. The PA there, while a nice guy, did not do much of an exam (actually, he didn't do any physical assessment ) and sent me home with a pat on the head. I happened to have an apt with this provider 2 days later, and wasn't even sure if I should keep it since the ER provider declared me to be fine. However, I felt so terrible I decided to go. Lucky decision on my part! He took one look at me and quickly referred me for an UTS. I don't want to say too much on a public forum like Yelp, but suffice to say I was quickly admitted to the hospital and had surgery 5 days later. Dr Goswami is truly a wonderful caring man. If you choose to see him, you will not be sorry.

I had an appointment scheduled, but it was cancelled upon my arrival due to the office not having…read moremy updated insurance information on file. When I called to confirm my appointment, I proactively offered to provide my new insurance details, and I was instructed to bring the card with me. However, upon arrival, I was informed that a new referral was required despite being an established patient with a point-of-service plan. What was most concerning, however, was the unprofessional conduct I encountered from the front office staff. From the moment I walked in, I was met with rudeness and a lack of knowledge regarding insurance procedures, which further complicated an already frustrating situation. Unfortunately, the office manager was not able to assist me in resolving the issue, and her attitude mirrored the unhelpful and dismissive behavior of the front desk team. Dr. Goswami is an excellent provider, and I have always appreciated his care. However, based on my experience, I believe the front office staff and management need to be addressed to ensure that patients are treated with the courtesy and professionalism they deserve!

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