The importantance of making your patients feel at ease is something this office clearly needs to work on immensely. Instead of handling your patients as a 'herd' to simply get people in and out, you need to take time and pay attention to the concerns of your patients who are entrusting you with something that impacts their everyday life. Staff is not personable and does not communicate effectively. Quality of work is subpar and they're nowhere near gentle which unfortunately is the cherry on top of it all. Please take this feedback to do better. read more

Office does not communicate. Follow-through is poor. They were supposed to give me a price breakdown and never did.

Amazing quality of work here at Valley Dental Center. Always have came in for cleanings and for a crown! They do such an amazing job and they have great patient care. Front desk is always on top of things and very professional. For the negative reviews, they either had a bad day, or are just miserable people. I truly recommend this dental office for anyone In need of services! Shout out to the front desk and the entire staff! You guys are awesome!!! read more

I love this establishment! I love the doctor, the assistants, and even the ladies in the front! Everyone is so kind and professional, always makes me feel so comfortable, and the service is so great! They do check up cleanings, fillings, and etc. I enjoy coming back here, the environment is very welcoming! read more

I have been going to this dentist for so long! at least a decade--- and every single person from the office. staff to the hygienist to the dentist are really wonderful people- it's hard work they do and it's hard to get dental work done. so many emotions, fears, being uncomfortable . i'm in great hands here and wanted to give them a shout out for maintaining a safe and caring dental office. Thank you Valley Dental Center ! read more

This office is very nice, clean and organised. The staff are very nice. They always work try their best to work out any concerns and they have empathy for patients. Dr Aline does a very good work and is very personable. read more

I would highly recommend Valley Dental Center. Dr. Aline Boyadjian is very professional and caring towards her patients. Before going to Dr. Boyadjian, I would avoid going to the see a dentist, but since I started going to Valley Dental, about 5 years ago- I look forward to my routine check ups and call the office as soon as I think I may have a problem. The office is very clean and office staff is friendly. read more

Very poor communication. Deceitful, dishonest practices. Shitty patient care. RUN/stay away from this place!!!!

Very unhappy! I had a great deal of work done. It was done poorly. I had to pay another dentist to redo some of her work. I still have a lot more of her work I have to get done. I had her work on my teeth along time ago but I am only writing this review now because I am still in pain due to her rush job. It seems to me that when you charge someone thousands of dollars you would at least try to do a good job! read more

Disappointed. I expected more professional service. I, too, waited an inordinate amount of time and was told, "just a few minutes more" when clearly they were no where near ready to see me. Then I was taken in and told I needed a whole set of X-rays. If I refused, I would have been dismissed to come back when I could present them from another office. Ten X-rays later, I was then seen by the hygienist that promptly checked my "pockets." I still had not see the dentist. That's another matter. I got and paid for an antibiotic that gave me pain and headaches. Really, I do not care for their practices. Too many to choose from. read more

First time customer went for x-ray's and cleaning. The staff was extremely friendly and professional. I'm happy I made the switch to start coming to this office! read more

I have been going to this Dentist for the past 5 years . Very well taken care of . The Doctors and Staff are great.

I have been a patient of Valley Dental Ctr for about 20 yrs. They always have top notch Dentists, Hygienists and other personnel. I've had various procedures over the years and never have problems with them. Even after moving away, 25 miles, I continue doing business with them, not sure I trust changing yet. Sometimes the wait is longer than expected, but that would be my only con. And, one more thing, Rebecca is the best! read more

They are trying to bill me for dental work that I thought I paid for in February 2011. That rude manager, Rebecca, rudely told me that only paid $35 for an extraction but because my insurance didn't cover it, I had to pay $300. I told her all dental offices I have ever visited that that you have to pay off the full bill minus the insurance before you leave the office. She said that I just paid $35 on a date which shows no payments at all. There is no charges at all on the date she said not even $35. I remember paying them before I left but it was so long ago, I can't remember exactly. They had my wrong address though I have the same address for a number of years. Don't ever visit this office because they will try to bill you later when you don't remember if you paid or not! read more

I am scared to go to the dentist but Dr. Aline always treats me good. She has been my dentist for many years. I had a bad toothache and I called the office and even though they were closed, Dr. Aline made a special trip to the office to see me and help me with my tooth problem. She gave me a beautiful smile. Nora, the hygienist, always takes time to explain things to me and makes me understand how important my teeth are. I will never change my dentist. Dr. Aline is a wonderful dentist and her assistants are wonderful too. I will never change dentists. I only trust Dr. Aline with my mouth. read more

This is the worst dental office I have ever been to! Everything about this dental office is horrible. First, they are basically never open. They are only open 4 days a week but the dentists they have on staff are only there 2 of those days so you can expect simple treatments to be prolonged for months at a time trying to get an appointment to see the dentist that's never there. They have a surgeon that's only there once a month so if you need something you can expect it to take at least 2 months. Second, the wait times are unreasonably long. Every time I came here I had to sit in the waiting room for at least an hour (no exaggeration). After that you can expect to wait around in the dental rooms for various different people to see you throughout the day. Every single one of my visits here lasted 3-4 hours so you need to plan to take an entire day off of work if you want to come here for anything. Third, the treatment here is shoddy. Not only did it take forever to get a crown put on (3 hours) but I realized mid-treatment that the woman working on me was in training. She had to have another dental assistant come in and check her work/review it. If I wanted some inexperienced person training on me, I would have gone to dental school for a tenth of the cost. The temporary crown they put on fell off during my car ride home and I had to go back. The real crown took 3 weeks to come in. On top of that it didn't fit at all. It was oversized. The one dentist that was actually there on the day my crown came in refused to adjust it because I was only allowed to see the same dentist who is never there. Getting a crown here required 4 visits over the course of 2 months. When it was done, it was uncomfortable and sensitive because it was too big and didn't fit properly. I had to pay another dentist to adjust/fix it. Forth, the prices are insane! Even with insurance I felt like I was being ripped off. For the amateur work I received I was paying premium prices. Over 1K out of pocket for a crown, a filling and a cleaning. On top of that the billing people are inept. I told them my insurance changed at the beginning of the year and brought a print out of my new insurance card They kept insisting I was still under my old insurance. After the bill was rejected I told them to re-bill to my correct insurance and had to call them every day they were open for a week to make sure they were actually going to re-bill it because every time I called their billing person wasn't in the office. So if you don't want the experience of being trained on by medical students while paying full price for treatments even with insurance for shoddy work that takes several 3 hour visits over the course of a few months to complete that will need to be fixed by another dentist steer clear of this place. read more

Love this dental office been going here since I was like ten or nine now I'm 22 so they are like family. Rebecca and dr.d are the coolest.. This place is excellent! read more

This dental office is the best overall. I've been coming here for a couple years now & unless they close their office I will not stop coming here. The Dentist & staff are beyond friendly and will make you feel very comfortable. The dental work is outstanding, I have extracted my wisdom teeth, had a root canal, fills & I have never had a problem with anything. I highly recommend this place. read more

I went here after avoiding a dentist for over 2 years. I have to say, Chloe Y. has it right. EVERYONE in the Office was great! Friendly, and made me feel very comfortable, which was not easy, I'm sure. I'm glad that I made the decision to come to this office, because I needed a lot of stuff done, but they didn't make me scared at all. I will be back. read more

Dr. Aline Boyadjian is really excellent, she's very gentle and puts you at ease. Even though I had to have a tooth removed, she did everything she could to try to save it. I don't mind driving 20 miles for first class treatment. As for the service, the last two times I needed treatment, I was told she could see me immediately that very day. read more

Valley Dental Center is the best Dental office. I live two hours away and it's well worth it. The receptionist Rebeca is a very nice lady and all the Doctors are professional. Dr. Aline always makes everything easier. I hate the dentist and the staff make it much easier for me. I recommend Valley Dental to everyone. read more

I have been a patient of Dr. Aline for 10 years and I must say that she is wonderful person and a superb dentist. I am very fortunate to have her as my dentist. I strongly recommend her with absolutely no reservations. read more

If you want to take a nap, then this might be the place for you. I found this place through the insurance. I called the morning of the appointment to confirm & the person answering the phone told me that I could come in earlier if I wanted to. After turning in the paperwork, I started to notice that other people in the waiting room were sitting for a while. One guy was actually sleeping & SNORING. After about an hour, I asked the front how much longer it would take. They said it shouldn't be much longer. Then, about a half an hour later, they said that they're behind schedule. After about 1.5 hours, finally got called in. The dental hygienist was ready for a cleaning. Since when do you go into the dentist as a new patient & straight to the cleaning--without an introduction to the dentist or an exam? I told the hygienist that I didn't want a cleaning until I was seen by the dentist. The hygienist decided to straighten up the room while we waited for the dentist. After a while, it was evident that the dentist would not be coming in any time soon & there would be more waiting. I decided I couldn't wait any longer & would not be able to subject myself to such an unprofessional dentist and staff. I had to leave. WASTE OF TIME. There are too many dentists out there. read more

Do not go here, very shady. The main dentist doesn't even really meet with you but they have a bunch of oral hygienists that are ready to recommend services you don't need. For example they started by telling me that I need all four of my wisdom teeth pulled which costs a lot of money. This is despite previous dentists telling me that this isn't necessary and rather dangerous to do. Left there in a hurry. They care much more about getting your money than actually providing the best care. read more

I have been a patron of this dental office since my son was about 8 years old...he is 26 now. I am pleased with the service and the personnel, though they have changed over the years, are courteous and friendly. And although I miss Ella, I have come to rely on Rebecca, the Office Manager, she is professional and friendly. read more