Best Funeral Home Ever! Johnny Hodgson and Peta-Gaye Daley both are very welcoming and sweet.read more

Johnny and Peta-Gaye were amazing. They treated us as family and walked us through each and every…read morestep with such grace. I could not have asked for a better gift during this difficult time. The service was beautiful and they provided us with the upmost respect. These people deserve GOD's greatness blessings in life

My family and I are so grateful for Serenity Funeral Home in taking care of my mom's funeral in…read moresuch a caring and professional manner. The whole team was incredibly thoughtful and very respectful. Julie had guided my mom and dad originally when they had looked into preparing for future arrangements. We highly recommend them. Thank you so much Serenity.

My brother-in-law passed suddenly with no arrangements or even knowing what to do or how to do it…read more A friend recommended Serenity. They were so great - they handled everything including the paperwork we needed. We just wanted him cremated and we had a celebration of life much later. They were kind, compassionate, responsive. Highly recommend

My experience with the the owner of this company, Jack was anything but professional. After…read morespeaking with Jack, he requested that I go to his site and complete the forms. Upon completing the forms, digitally with digital signature , as the forms instructed. Upon emailing the completed forms, Jack called me to tell me "you need to do better" and argued with me on the digital signature provided, again as the form instructed. I was then instructed that the forms needed to be filled out in pen and ink, scanned and emailed. I was also instructed that the Broward Country release form needed to be sent to the address at the bottom of that from. Again, I complied with Jack's request. Jack then called me to yell at me for sending the form to Broward when my father was not yet deceased, which he already knew from our previous conversations. He then proceeded to accuse me of lying that I told him that my father was here and then there, deceased and then not deceased. The best party of my experince with this company and man came when he said they would refuse their serices to me and my family./ Beware as this man and the organization, he gets confused easily and then attempts to berate belittle and blame you when you follow his instructions.

This cremation service is wonderful. Jack is compassionate and very thorough. I have used Brooks…read morein the past and will continue to recommend this wonderful service. Pricing is the best, but more importantly the professionalism and honesty go beyond.

We knew this day was coming. Even though it didn't make it…read moreany easier my friend and his family were as ready as they could be. This facility made the process a little easier to grieve. They decided on a 2 hour viewing so everyone could say their proper goodbyes. They have a screen available to play video or pictures if you have a USB. They can also play your loved ones favorite music if you provide a playlist or a CD etc. It was nice hearing some of the music that brought us back sweet memories. The facility was clean and the staff only came out to greet everyone in the beginning and at the end to give their last condolences. Giving us our privacy. Everyone appreciated that. R.I.P. Mr. Marshall, we love you Pops!

I will post my review in English and Spanish. We are…read moregrateful for the professional and compassionate attention we receiveived by the Valles family at their beautiful installations in Miami , Florida. Our loved one's wishes were to return to our homeland. The Valles family expedited the repatriation process in a timely manner, tended to every detail with a service here in Miami in their beautiful and elegant installations. They went above and beyond in service, consideration and compassion. Our loved one was repatriated to Venezuela We are eternally grateful for your attention and professionalism. Valles Funeral Homes have been in business in Venezuela with nationwide locations for over 50 years. The generations have maintained the impecable service they've been known for in Venezuela. Thank you Valles Family. Publicaré mi reseña en inglés y español. Estamos agradecidos por la atención profesional y compasiva que recibimos de la familia Valles en sus hermosas instalaciones en Miami, Florida. Los deseos de nuestro ser querido eran regresar a nuestra patria. La familia Valles aceleró el proceso de repatriación de manera oportuna, atendió cada detalle con un servicio aquí en Miami en sus hermosas y elegantes instalaciones. Ellos fueron más allá en servicio, consideración y compasión. Nuestro ser querido fue repatriado a Venezuela. Estamos eternamente agradecidos por su atención y profesionalidad. Valles Funeral Homes ha estado presente en Venezuela con ubicaciones en todo el país durante más de 50 años. Las generaciones han mantenido el servicio impecable por el que han sido conocidos en Venezuela. Gracias familia Valles.

It was a sad occasion, but this establishment made it easier for the family to handle things. They…read moreprovided catering for the viewing service as well as arranged and filled out documents for the deceased to be transferred back to their country for a burial of choice by the family. The value for such services were decent. They provide a piece of mind when things were so chaotic.

The funeral home assisted us in planning a funeral in less than 24 hours. They worked really hard…read moreto accommodate all of our requests. They were very professional and assisted in planning a beautiful memorial. We are forever grateful

Along with hospitals, this is one of those reviews you never wish to have to write. My father…read morepassed away this past Monday, and we used this funeral home as it's where my parents made their pre-need arrangements and have done arrangements thru them since they were established in Cuba. The funeral home's staff was timely in helping us recover my father and in allowing family and friends to honor him in a very dignified way. The hall space of the mortuary was clean, and the preparation of my dad's ceremony was very touching.

From the owner: Whether planning for the future or having suffered a loss, our staff of professionals are there to…read morehelp.

We ordered our family marker from this family run business. The service was first class all the way…read moreand we saved a lot of money, as a similar marker from the funeral home was approximately $1500 more. After ordering, it took a few months to receive the marker as we chose a special granite that wasn't in stock. They called me to let me know it had arrived, and after installation they called again to let me know it was in. I had a few issues after delivery, but they were all addressed quickly and to my satisfaction. This is a great company to do business with!

We have used their services for two of our pets. Miami Home Vets, Millie and Dr Roman recommended…read morethem and we were so grateful at such a heartbreaking and stressing time to have everything handled in a kind, dignified and professional manner. I highly recommend them to care for your loved one. Hemos utilizado sus servicios para dos de nuestras mascotas. Nos los recomendaron Miami Home Vets, Millie y el Dr. Roman, y les estamos muy agradecidos por haberles brindado un trato tan amable, digno y profesional en un momento tan difícil y angustioso. Los recomiendo ampliamente para el cuidado de su mascota.

I would suggest you to explain exactly what you need to be done. On my third cremation I thought…read morethey already had my record and they would also do the paw print as I always requested before. Negative. Pedro said I had to requested. I did two other cremation with this company and the paw print is very poor quality anyway. They start to dissolve after awhile. It was very painful to my wife not to have this memory. Look in the picture the quality of the two Paw Print from this company. Dissolving. And look a the one in the middle done in California. Mind me. The services in California was even cheaper. I guess is a "Miami Thing".

Understanding, friendly, very knowledgeable and at reasonable price. Highly recommended…read more.. A±+++++++++

When we went to visit my parents' grave, the vase was missing. We went to the office and the…read morereceptionist put in a work order for replacement. She said it could take up to 2 weeks. They did not have anything to use temporarily to put the flowers in. So, I used a water bottle with the top cut off and pit it in the hole to hold the flowers.The next morning I received a text and picture showing the vase was replaced and the flowers had been put in it.