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    Valero

    1.0 (1 review)

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    7 years ago

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    Valero

    Valero

    (2 reviews)

    Very poor service. The cashier was so rude. I asked for Marlboro cigarettes and she scanned my card…read moreand then asked me if I wanted to donate to charity I said no thanks and she asked me again and I said no I really can't because it's my dad's money I really can't do that and I asked why she said well because you are buying cigarettes for your dad we can't sell them and I feel like it was because I said no to donating money. I will never go back again.

    This is your run of the mill 24 hr gas station/convenience store. They have 12 pumps, air, one…read morevacuum, an automatic car wash that gives you a discount on gas (open seasonally), and a Dunkin Donuts inside (not open 24 hrs). The crew is ever changing, the manager Nellie is nice. Watch out for the Dark haired middle age lady with an accent named Maria. She refuses to take 50's even if the change back is less than 20. Everyone else in the whole entire store takes 50's but her. I came in with a FREE Mark Ten e-cig plus cartridge coupon one of the other employees gave me a few days back. It says in black and white in the retailer instructions that Marlboro will reimburse them the cost of the purchase PLUS tax. So what does smart stuff do?She pulls out her calculator and tries to charge me over $2.00 in tax. Instead of using reading comprehension skills, she just argued with me til she turned blue in the face. She just has horrendous customer service skills. You can tell who she is by the fact her English isn't quite good, she's a middle aged lady with dyed burgundy/brown hair and the WORST customer service skills. She is overtly nice to a select few customers, and will turn the b***h switch on as soon as they leave. The other workers are decent although one attempted to make me put my purse behind the counter as "company policy". It is not company policy so do not let him do that to you too. Their policies change from employee to employee so that's a bit off putting depending on who's behind the counter and what mood they are in. They do take cigarette coupons, no EBT/ Food Stamps (although they have a sign indicating they accept them), and they will flip out if you slide your debit card before they ask you "debit or credit", merely because if they don't press the button first, the customer has an option for cash back and that makes the cashier VERY angry. They want you to use the ATM they have in the store instead. Their gas is occasionally the cheapest in town, and sometimes it's 15 cents higher than other stations down the road. The best feature is they are open 24/7 including holidays, but if you're looking for a good neighborhood convenience store- I suggest going about a 1/4 mile down Stafford to the Quick Stop.

    Valero - servicestations - Updated May 2026

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