Genuinely the worst experience at an orthopedic clinic, phone lady was disgustingly rude and made…read morethe entire process so difficult. STAY AWAY. Not worth the hassle.

I was referred here by a friend who was going through a similar injury as mine. I still did some…read moreresearch but With Two herniated disc and a third one in my lower lumbar, and in hell for 6 months I tried this place. I have not been heard about how much I am I pain I went here because of the "spine specialist" info and some reviews. I have already paid for CT scans, chiropractic appointments, X-rays, PT therapy and among so many medications prescribed I was at my wits end. I had my eval appt and waited over an hour to be seen. They told me my CT scan wasn't exactly enough info they needed to help me and told me to get an MRI for further recommendations for surgery or PT care. My insurance wasn't going to cover a second imaging so I paid $400 for the MRI and had to pay $150 for Dr to tell me to get an MRI to get the best possible path forward. I agreed- They called me for a follow up on my results and made my appt. When I arrived, I was checked in and after siting for 2 mins they called my name. I was very slow getting out of my chair when they called my name again. I apologized for being slow to get to the desk and they just said I had to pay $150 for the follow up appointment because I didn't have my deductible met. I said I don't have that money; I was just here a couple days ago and need to discuss follow up. They told me if I can't pay in full I have to reschedule. I was so upset. I was missing work, in pain and I asked to bill my insurance or something and they said no to reschedule when I could pay. This was a scheduled follow up to discuss a test they made me do to be able to get any additional care from their providers. They didn't offer any assistance how to pay towards my visit, just that I can't pay so I had to leave. I called my insurance when I left and they told me a claim for my follow up visit would have been covered, this was strictly the clinic refusal to not file the claim. I won't reschedule. I'm disappointed. Don't recommend

Dr Heinrich performed my right hip replacement in December 2025. And as with other 3 replacements…read moreI'm good as new. I'm very active and follow docs orders and I think that is a key to great outcome. Thank you doc for a 4th great outcome!!

Excellent professional quality care taken by Doctor Heinrich and all of his support staff…read moreBoth knee replacements went way better than expected

I have been a patient of this practice for several years. I've been seeing Dr. Amis recently for…read moremultiple issues with my hands and shoulder. He has been patient with clear explanations in walking me through the options. I have complete confidence in his ability to assist me in getting well as he has in the past. Calm demeanor and a good listener.

If you read reviews for medical providers, you'll see a common theme: doctors were great, office…read morestaff was horrible. That was certainly the case here. I have nothing but good things to say about Drs. Gallagher, Amis, and Barron. But the office manager left such a bad taste in my mouth I'll likely seek care elsewhere if I need another visit. One benefit of insurance is not just that insurance often pays part of the bill, but it actually lowers the total cost of the bill, because of the "contracted rates" agreement between the insurer and doctor. Our insurance is weak and doesn't cover office visits, meaning we don't technically qualify for contracted rates, but all our other providers give us the contracted rates anyway (probably reasoning that if the doctor were willing to receive $x as payment from an insurer, they'd be willing to receive the same amount from us). However, the office manager at ATX Ortho has seemingly decided on her own that ATX Ortho won't give the contracted rates, and doesn't care that that makes ATX Ortho stand alone in that regard. The initial conversation about my wife's bill went something like this: - - - - - OFFICE MGR: Your insurance doesn't cover office visits, so you don't get the contracted rate. ME: I know our insurance doesn't cover office visits, but all our other providers give the contracted rates for office visits, even though office visits aren't covered there, either. OFFICE MGR: But your insurance doesn't cover office visits! (groan) I went round and round on this, all I could get out of her was "Your insurance doesn't cover office visits!" - - - - - Today I saw Dr. Amis for myself and explained the problem with my wife's bill, including how all our other providers give the contracted rates even though they don't have to, and showed him the EOB with the Total Charged vs. Repriced amounts ($393.50 vs. $292.05). He didn't really want to know all the details (which is normal, he wants to leave administration to office staff so he can practice medicine), but said he'd be happy to receive the $292.05 repriced amount and directed the receptionist to honor that rate. So I paid, and asked her to submit my own office visit through insurance the same way. Then after I got home, the office mgr. called and again railed at me that our insurance doesn't cover office visits and she wouldn't give us the contracted rates. I protested that Dr. Amis had said we could get those rates, and she said that was just for my wife. I said I was sure that Dr. Amis meant it to apply to my bill also. She countered that my wife was "lucky" to have gotten the contracted rate at ATX Ortho (at other offices, we don't need "luck" to get the contracted rate, they just give it to us), and that she talked to Dr. Amis and he said to not give the contracted rate. I think she either didn't actually talk to him, or she did and misled him, more on that later. I asked her: "To be clear, if ATX Ortho doesn't give the contracted rate, it will be alone among all our various doctors' offices for not giving that rate, is this really the way you want to handle it?" She said yes. Since the decision to not honor the contracted rates is so unusual, I asked her where that policy was coming from, from her, or from the practice owners? Because it really seemed like it was coming from her. She said she talked to both Drs. Amis and Gallagher and it was their decision. I asked, when you presented the information to them, did you explain that ALL OUR OTHER PROVIDERS GIVE US THE CONTRACTED RATES? She admitted that she did not. Bingo. So, the doctors, who are not versed in the intricacies of insurance/billing, understandably deferred to their administrative staff, but their staff misled them by not giving them the whole story. I do want to point out that the *other* office staff has always been nice and helpful (e.g., Amber).

I started PT after a surgery with Dr. Turvey (10/10, awesome surgeon and his level of care goes…read morebeyond the procedure) at TX Orthopedic. Danielle & Nicole are awesome and have generally be interested in 'me' and not being an insurance #. I go twice a week, front desk staff are always sweet. Very thankful for TX Orthopedic, the PT division. I'm going to be sad when I graduate. I'll miss everyone there

I have nothing but good things to say about this location. Dr. Snowden is absolutely fantastic. He…read morewas thorough and took the time to discuss everything I was concerned about (which luckily turned out to be nothing) as well as provide sound medical advice. It's a big practice, but the front desk staff got me checked in & out efficiently and speedily. There wasn't a long wait time before I got to see the doctor either, and that's always a plus.

I saw Dr. Breazeale for a long standing knee problem. I got a full set of x-rays with multiple…read moreviews and positions. Then I was referred for an MRI. The problem was then easily diagnosed at the follow-up and he sent me off for physical therapy - which is working like a dream. Making the appointment was quick and easy. I was shocked how fast I got in. The MRI appointment and the physical therapy appointment were also quick and easy to schedule. I am very pleased with Dr. Breazeale - he is super nice and obviously knowledgable. Highly Recommend!

DO NOT use Austin Sports Medicine for your therapy. Their billing department is the worst I've…read moreever dealt with in my life. I would give them a zero stars if there was a choice. My son went to get services at the Cedar Park location from September 2024 to May 2025. The services from September to December were billed correctly after a few back and forth calls and e-mails but got it resolved. Then January came and they "lost" the information from the secondary insurance. After a few calls and e-mails I thought I had resolved the issue. But continue to get billed and every month I would leave a message and the secretary would reassured me that there were plenty on notes in the record and I wouldn't get billed again. Then they sent me to collections 6 months later. I followed up with the collections agency and ASM main billing department and they removed me from the "collections list" but kept billing me the wrong amount. My calls and e-mails at least once a month are documented but still no solution. Now 6 months later from the first time, they sent me to collections again. So their incompetency is somehow my fault. I will never go there again. I don't trust that they know how to select their PT staff if they can't select the right personal for administrative purposes.

As I move towards my surgery date for a shoulder replacement, Dr. Seade and his team have been so…read moreconsiderate, available and helpful. Today, Cathy Hollabaugh, the Surgery Coordinator, returned my call immediately, as she always does. With consistent kindness and understanding, she helped me handle several concerns. In Billing, Jacky V patiently listened and helped me. Additionally, my grateful thanks to Noah Guerrero for his patience and professional empathy concerning my questions.

Wow! What an awesome standard of care! Dr Seade & staff definitely set the bar high for…read moreorthopedic services! I went in for a consultation on my shoulder. After a short wait, I was ushered into a nice exam room where my history was taken. Then I met Regan the PA. She went over everything, and escorted me to Helen the x-ray tech for pictures. Then back to the exam room to meet with Dr Seade. He is one of the nicest, most genuine physicians I have ever met! He explained exactly what was going on with my shoulder & treatment options. He even drew a picture for me! All of my questions were answered, and I could see a way forward! Today I opted for a cortisone shot. Regan came back & administered it using an ultrasound machine. Hardly any pain at all! I can't recommend Dr Seade & staff highly enough! I felt cared for, listened to, and generally special!

This orthopedic office is always so busy that wait times are 30-60 minutes. The MD was…read morecondescending and didn't help me. I went elsewhere and found a great physician.

An absolutely brilliant doctor. Both the Lady and I are patients of his and due to all the HIPA…read morerestraints, I will just say that the many times regarding care are carefully thought out and he works hard to prevent surgeries. Many times we placed ourselves in his capable hands and came out more than satisfied. The is one of the best of the best folks. I would not hesitate to see him and pay out of pocket, even if the insurance we have did not cover.

Dr. Gallagher is outstanding. He performed my recent left knee meniscectomy with the same level of…read morecare and expertise as my right knee surgery 2 years ago. His consistent professionalism and expertise made both experiences smooth and successful. Highly recommend him for orthopedic care!

He and his staff are awesome! Had my hip replaced and I received exceptional care from them.read more

Dr. Dodgin is my go to guru orthopedic specialist. I have had nothing but the best in treatment…read moreand with surgery. His PA is outstanding and will explain the cortisone injection if one is needed. The X-ray tech was quick and thorough, and I was checked in without a hitch. Also, I was extremely impressed with his new, new to me, Leander location. Dr. Dodgin is my orthopedic specialist, and I choose no other. Oh, besides being very intelligent, his personality is aces.

This man is a legendary genius in the field of knee and hip replacement…read more In 2017 Dr. David Dodgin replaced both of my knees, one in January and we did the second one in September, 2017. Both knees have withstood the test of time and I have gotten a lot of use out of them with no pain! I think Dr. David Dodgin is one of the best knee/hip doctors in country, not just Austin or Texas. Dr. Dodgin is extremely professional, friendly, intelligent and technically surgically he is good as it gets. Also, Dodgin has a good "bedside" manner which some (very good and not so good) doctors do not have. I have recommended Dr. Dodgin to many friends for knee or hip surgery and they were all happy customers. I once ran into a lady who worked at Lowe's and she was raving, literally raving, at what a great doctor Dr. Dodgin is and what a great job he did on her hip replacement. I don't any person or doctor is "perfect" but Dr. Dodgin is to knees and hips what Michael Jordan is to basketball. Basically Dr. Dodgin is a nice, decent man who is an extremely talented surgeon.

We waited one hour in the waiting room after being referred by our pediatrician for a broken bone…read more Scheduling the appointment took about 20 minutes and required sharing (and spelling) lots of personal information on the phone. When we arrived I had to fill out papers with all the same information, again. There are a lot of cubicles in the administrative area. They also talk a lot about billing and fees. It suggested that the whole thing is a racket. After waiting an hour for our scheduled appointment in the waiting room, we left before being called back. I don't know how many visits they're going to want us to make for this, but if visits require a one hour wait at minimum, there are other places we can go.

Dr. Ellington is awesome, but the facility is a nightmare. The front desk scheduler was beyond…read morerude. Then, when I was making sure our referral got over, no one ever responded. When I get there, I have the printed out referral from our PCP, and they still claim it isn't the correct referral. My PCP confirms now that they sent it over a second time,e but no one from this facility will respond to their portal messages to confirm that they have what they need.