No long waiting. Very organized staff! As long as you show up when you are supposed to you will…read morebe taken care of in a timely manner. Excellent staff and doctors!

I lost 30+ lbs. In July and August 2016, had blood work done, seen a hematologist, told I had P.V…read more Polycythemia Vera, than next week told I didn't have PV just high red blood counts, then still complaining of several symptoms to PFP, so over several months I seen several specialists with no diagnosis, went to an opthemologist because one of my symptoms was eyes hurting and light sensitivity, but eyes were fine, was discussing all my symptoms and he asked if I been tested for Lyme Disease, so ask PFP for testing,well it came back positive for Lyme, referred me to Dr Manis took two weeks before he said he couldn't help me, by this time I was informed I had no ins. due to my ignorance, So then I ask PFP to fill out long term ins. they refused to do so and then I get a call from PFP saying they couldn't help me anymore and to find a new Dr. Office, so know I'm going thru Lyme disease and all its nasty symptoms and co-infections which are life debilitating! They just up and let me go with no help what so ever! Plus my cnp at PFP would just sit there at every visit and would just repeat the word sure sure sure as I would explain my symptoms very annoying! And supposingly was concerned about me at one point a nurse told me but still let me down in my time of need.

I've been bringing my son to this office for 10 years, We have seen all of the Doctors and most of…read morethe nurse practitioners! We love everyone there! They are always friendly and professional! We love the new office, always clean!

Both of my kids went to this group for years. Usually I went to a great nurse practitioner but my…read moreson had severe bleeding so I asked for a doctor because I was scared to death. Long story short after several months of no resolution we asked to go to a GI doctor. Willimitus sent the request but did not send it as a priority so we had 3 months wait to get in. I asked him to resend it as a priority due to the severity of his symptoms but he would not do it. When I called the GI myself trying to get a earlier date they said the pediatrician had to do it. The pediatrician is the only one that can do this and as we learned this would only take a few minutes of his time to complete. After we waited for several weeks because he would not make the phone call to get him in sooner we took him to the ER. The ER nurse calling us with the results got us in at Childrens GI within a week because his results were so bad he needed immediate attention. After this happened we got a new pediatrician and they only asked where to send his file and they never asked why we switched or followed up with us to see what the problem was or how he was doing. Although they did call to ask for the 20 dollars to transfer the records (which I had already paid). My son was living with a severe case of ulcerative colitis and today he no longer has a colon. He went more than several months without being treated although we kept pushing. By the time he was treated he was jaundice, lost 40 pounds, iron deficient going to the restroom at least a dozen times a day. But, Willimitus would never know that because my son was just a number to him. I know now if I would of stayed with the nurse practitioner she would of been on top of it, she would of made sure he was seen by the GI Specialist as a priority. Boy did I make the biggest mistake of my life when I asked for Willimitus.

Dr. Thomas provided excellent, high quality care for my 16 y/o son and for me at his Trotwood…read morelocation. He explained diagnoses and allowed time for questions. He enlightened patients psychologically in ways that other doctors could not. When I returned to Ohio after living abroad, I looked to return to his practice but the office had moved. I would still like to say, THANK YOU, for the compassionate and valuable service. - Debi Carter-Ford

My wife broke her arm in a fall and we opted to go to Kettering Emergency instead of UVMC. The…read morequality of care that was given was excellent. The staff were friendly knowledgeable and efficient. They took very good care of her. I can't say enough good things about this hospital. I hope we don't come back but if we need medical care, this is where we will go.

While the ER is fantastic, the surgery team I was provided with for a recommended gallbladder…read moreremoval was awful. I had my surgery rescheduled at my request so I could have time to care for my dad as he's not been well. I was unable to return the call to schedule labwork, I reached out to the scheduling to clarify a few things regarding my not scheduling the labwork and to explain a few concerns I had. Central scheduling cancelled my appointment with the surgeon for pre-surgery weight check, ignored my provided information about my shunt, kept saying they would have to send me to another hospital because I'm ONE POUND over the weight limit, and also called this hospital by the old name, thus sending me to the wrong website to a hospital 2 hours from my home when they really mean one 30 minutes from me that is under a new name. I write to the office to try and clear this up, I get a reply of "Surgery cancelled at your request" and they did not address ANY of the concerns I laid out in my message to the office. So now I have no surgeon for my gallbladder, all thanks to a lousy office that can't respect the fact their patients can't always call back right away. The lab work wasn't required until 2 weeks before surgery, they called me 4 weeks before hand, for lab work that could change in two weeks time. Premier was willing to work with me on my schedule for a previous surgery, without any of this mess. So thanks for nothing, Kettering.