The treatment provided is excellent and I have been a patient for 8 years, but my appointment was…read moreat 10:40, I was in the waiting room until 11:20 and am now sitting in the private room still waiting and it is 12:00. A hour and 20 minutes past my appointment and I still haven't seen my doctor....

If I could give them no stars I would. The doctors are awesome. However, the staff at the office…read morein Huber Heights did not meet up to my expectations. I had an appointment for my mother who is 83 years of age. I had to reschedule for 2 weeks later. I asked if she needed blood work done again since we rescheduled. Olivia at the front desk told me no since the appointment was only 2 weeks away. We get there and she did not have her down for that new date. She said it was for a month away. If that was the case she would had needed new blood work. My problem is that she didn't bother to see if any of the doctors could take my mom that day. She just said "we don't have her down for today". For those of you with elderly parents you know the effort it takes to get them to an appointment. I also took off work. But the main problem was that she only needed someone to go over her blood work and she refused to ask if they could squeeze her in. My mom has to prepare hours beforehand to get dress and get to appointments. She wasn't pleasant and had no empathy whatsoever. If I didn't like the doctors there, I would certainly never go back!!!! Very disappointed.

Was referred here by my Primary Physician was having urinary frequency as well as abnormal…read morecreatinine levels. Have had a history of hypertension for some years never found the right medication combination until Dr Eze made some changes in my medication regumin. Now B.P. is stablized. Dr. Eze is a very thorough physician genuinely interested in your well being. Rarely have to wait long upon arrival which is surprising considering how much time he devotes to his patients.

Dr. Thomas provided excellent, high quality care for my 16 y/o son and for me at his Trotwood…read morelocation. He explained diagnoses and allowed time for questions. He enlightened patients psychologically in ways that other doctors could not. When I returned to Ohio after living abroad, I looked to return to his practice but the office had moved. I would still like to say, THANK YOU, for the compassionate and valuable service. - Debi Carter-Ford

if you're looking for a doctor who cares, looks you in the eyes while speaking and explains any…read moreissues with clear communication Dr. Sutter is for you. it took me 6 doctors, after my GP retired, to find him. Even after he left OhioHealth, who would not divulge location, I tracked him to Marysville and so thankful to call him my doctor. The office and staff all were top notch.

When I first started seeing Buckingham, I seen her my first visit and then after that, I seen…read moreConnor. Connor did very well helping me with my sugar and but unfortunately with head condition sometimes I did have issues with being able to cancel 24 hours in advance. Every specialist has the rule of three times you're out but the rest of specialistunderstands except for Dr. Buckingham and she literally just threw me out on the st rest and I just feel like that's a Doctor Who wants a co-pay not caring about the patients health.

The doctors are great, booking is easy. and check-in times are fast. The problem I have is I get…read morephone calls in the middle of the night to confirm my next appointment, Which I already confirmed, then they hang-up after 2 rings. It all automated. Its bad when I have to block phone calls from my doctor.

My nurse practitioner Debra Bowling is awesome.I never have a long wait they get me right back.Ive…read morebeen coming here for years. They are great.

If you like your doctors to be extra condescending, fake and with no bed side manner have I found…read morethe place for you! I recently moved to East Dayton and decided to ditch Kettering Health Network and support something smaller. Boy did I make a mistake. This place will see you only to make you reschedule to do blood work. I've been 3 times now and if they had their way they would have seen me at least 6 times. At $90 a visit (after Cigna pays their part) Even once is too much. Had to a see a doc who wasn't my primary one, today for an emergency. She would not speak to me about anything but the emergency (wanted her to order a blood test) and was just flat out rude. To the point I commented "someone is extra friendly today" Her response was asking me if I wanted to leave...NO i just waited 40+ minutes and that was our first 5 minutes of interaction. The office visit lasted only 10 min and I was prescribed some antibiotics. I would not even crawl in here if I had just broken both legs and happened to be right in front of this building. Kettering I am coming back!

Dr Thomas always takes the best care of us and the nurses are always friendly. I give them mass…read moreprops for dealing with crazy babies all day !

Staff is very rude & pushy. Tried to transfer records to another office and they said "by law they…read morehave 30 days" even though we said it was urgent. They will not allow us to pickup records and will not fax them. Dr. Jessica Retzke was a very nice and knowledgeable doctor. It's a shame that the doctors have to suffer because of their staff. We have had a lot of other parents feel the exact same way about this office.