Mike G came to my house to inspect my dishwasher, and I had a great experience. He was on time,…read morecommunicative, friendly, and professional throughout the whole visit. He not only checked out the dishwasher, but also gave me a bunch of helpful tips on how to keep my dishwasher, microwave, and fridge running well for as long as possible. He even cleaned the back of my fridge for me, which was such a nice surprise. You can tell he really knows his stuff and genuinely wants to help instead of just rushing through the job. I really appreciated all the advice, and I wouldn't hesitate to recommend him to anyone who needs an appliance repair or inspection.

Honestly can't say enough good things and I had only been around Mike for about 16 minutes-…read more I had been changing laundry out of the dryer in the dark (first mistake), and a screw fell out of my husband's pants )I thought it made it to the ground but it ended up fallin in the lint trap). I figured it would just get sucked through the vent if I started it but it actually sounded like a bomb went off when I attempted to begin a cycle, and I knew I royally f'd up. I reached out to Mike and he was prompt to respond and was actually available to come out same day (just so happened fairly quickly), and provided his time frame. Upon arrival he was professional, friendly, and made me feel at ease - being alone in your house with an unknown person can be a little nerve racking for a gal, but Mike was great! He worked quickly and efficiently to asses the situation after I told him what happned ( I was hoping I didn't have to get a new dryer), and was very neat/tidy while disassembling the appliance, and thankfully he found the screw fast. He also helped me do a little TLC on the dryer's insides while it was open, in addition to advising me as to how to best maintain my Golden Girl of a Maytag. He quote me a fair price which I happily handed over rather than having to explain to my other half as to why we may need a new dryer while we have a mini reno going on :/ I would definitely recommend, and am keeping his info for any furture needs!

Great people to deal with. Feliciia Marhx was our salesperson. She did such a good job explaining…read moreall the features and benefits of the appliances we bought, was super responsive as we shifted delivery dates and was always checking in during the install itself. Subsequent service asks were attended to promptly, with personal attention to detail and follow up. Superb service and great company!

I almost never write reviews but the experience was so good that I have too…read more Everything went so smooth, so easy that I had my selection done in less time than it took to drive there. And I got washer/dryer installed faster than I expected (I didn't need that last trip to the laundromat!) And when there was a small issue, they handled it quickly. Brandon even drove the piece to my house.

Dennis with Sunny HVAC & Appliance Repair was great. He was able to replace the control unit on our…read morecooking range and have it back up and running. We are very happy with the service. Thanks again!

I have a 1950 O'Keefe and Merritt stove. Her name is Reginald. I've owned her since 1972, and she…read moreis a wonderful appliance. Originally my problem was with the tube light that sits under the upper shelf. Vincent did an amazing job in the back of the stove replacing the starter. He knows more about vintage stoves than anyone. This time my oven wouldn't light and I requested him again. He did his excellent work and fixed it. This company isn't just efficient, they are kind and pleasant. Can't recommend them enough.

We had a great experience. Paul was easy to reach while we were planning and scheduling the work…read more They handled many things we needed such as moving the appliance into the house and hauling away the dryer. Their work was technically accurate and efficient. They prepare the work area and clean up thoroughly. I highly recommended Bay Area Appliance Installation.

We had a great experience with Paul and his team member from Bay Area Appliance Installation. We…read morepurchased a new GE cooktop from Costco, but our existing countertop cutout was too small and Costco's installers were unable to make any countertop modifications. I found Bay Area Appliance Installation after reading their reviews on both Yelp and Google. What stood out to me was their experience not only with appliance installation, but also with countertop cutting, including Corian, which is what we have. When I called Paul, he was already booked about two weeks out, so we scheduled the next available appointment. He provided a four-hour arrival window two days beforehand and arrived within that timeframe. Paul and his team member professionally cut the Corian countertop, installed and secured the new cooktop, and tested everything in less than an hour. The cooktop fits perfectly and the finished installation looks clean and well done. They also went above and beyond by taking away the cooktop box and plastic packaging and bringing our old cooktop down to the garage for us. I had told them I did not need haul-away service for an additional cost, so I really appreciated that they still helped move it out of the kitchen instead of leaving it there. We were very happy with their professionalism, efficiency, and quality of work. Pricing was fair, and I would definitely recommend Paul and Bay Area Appliance Installation to anyone needing appliance installation or countertop modifications.

Max was phenomenal, helping us diagnose a dishwasher's failed water inlet valve. When putting the…read moredishwashing back into place, he also fixed a substantial gap between the top of the dishwasher door and our countertop - fixing a prior botched job. He sent us the most detailed, professional notes on the follow-up repair, and will promptly return the next day with the part and fix. Thank you, Max!

They did wrong diagnosis but returned the diagnosis fee when I told them…read more Fast to schedule but I do not recommend.

Very professional and knowledgeable will recommend to anyone who is looking for a best resultread more

Had a great experience with my dryer repair. The technician showed up on time, quickly figured out…read morewhat was causing the problem, and explained everything clearly before starting the repair. He got the dryer working again without trying to sell me anything I didn't need. Very professional, knowledgeable, and easy to deal with. The dryer has been running great since. I'd definitely call him again if I have another appliance issue.

whenever I call them, they do a great job. The person that came out was quick and efficient.read more

5 stars for the customer service, responsiveness, and communication…read more I needed my Viking range serviced as my oven would reach temperature and then fluctuate below/above by 50 degrees. Not a good thing when you're baking and end up with dry cupcakes and flat cookies. I called up Airport Appliance where I purchased my range but no longer in business and given the Viking Range (1888-845-4641) support. Based on location I was referred to De Anza Appliance in San Jose. Chris was very friendly, responsive and mentioned at the onset the visit would be $200. Ouch! Whaddya gonna do when you need it fixed and only trust and Authorized Viking Repair place. Ofa was sent for the service call and arrived within the timeframe promised. Friendly, thorough and professional. Fortunately, not a big issue and corrected with a visit as wiring was hitting metal and throwing off the temperature. Highly recommend De Anza Appliance as quick to get an appointment and professional service. Oven is working great again. NOTE: https://vikingrange.com/support-and-documentation/customer-support You can find the authorized service center based on zip code

I had a terrible experience with this appliance company, recently taken over by an inexperienced…read morenew owner, Jason. The delivery team damaged my hardwood floors after failing to use any protective coverings, and on the same day, they removed the refrigerator and canceled the sales agreement. Jason and the company repeatedly provided excuses, never showed up for promised repairs, used profanity, and told me to "stop b*tching" instead of giving a clear appointment date. They refused to repair or compensate, repeatedly telling me I could take legal action myself. Their products have no warranty or proper after-sales service, save very little compared to larger companies, and are very frustrating to deal with. I have kept all chat records documenting these interactions. it is Chinese so I didn't post it.

Great discount price is one thing, but excellent unmatchable customer service is what impress me…read more What's crazy, there even offers same day delivery service if you needed. I will definitely come back again if I need to replace old appliance again.

So nice to have a great local company. Highly recommend…read more Very knowledgeable and friendly

On 7/1/2026 Mike came to repair my GE Microwave Oven (Model JVM3160RF4SS) and he was very…read moreprofessional, fast, and did not waste my time. Within a few minutes he had the Microwave opened up and showed me exactly what the problem was. He then advised either repair (provided estimate of costs), or, replacement with a new model (my microwave was 9 years old). I highly highly recommend him for any appliance repairs!

Zero stars. I purchased a used Speed Queen for $500 plus $60…read moredelivery. The machine worked when the installer set it up and then I could not get it to work any more. We are a yoga studio and go through a lot of towels in a day. *I* troubleshot the machine myself and discovered that there was an issue with the coin box. I did a work around with some duct tape to hold down the open switch. Problem solved. Then on the first run after the repair, the washer starts smoking. I thought there was a fire. I call the owner of Arroyo up. He says he can fix it or replace it. No returns. I have had the machine three days and it has only worked once. I am still paying to wash the towels at the laundromat. Avoid this business and its' shady practices. I wish I had looked here before buying from Facebook marketplace.

If I could give this business zero stars I would. The business is not BBB accredited. I cannot…read morestress enough how awful this business is. The manager is beyond rude and completely unprofessional. They refuse to answer the phone, which is already frustrating enough, but will reply to texts -- and then proceed to blow up your phone like an obsessive ex if you don't respond within minutes. Completely unhinged behavior for a so-called business owner. The way they operate feels shady at best and downright illegal at worst. Nothing is transparent, communication is a nightmare, and trying to get a straight answer from them is like pulling teeth. The entire experience has been nothing but stress, wasted time, and regret. Save yourselves the headache, the hassle, and the risk -- take your money anywhere else. You've been warned.